Port Angeles, WA, Chooses HTE for Superior Interface, Integration and Internet Capabilities.

Business Editors/Technology Writers

LAKE MARY, Fla.--(BUSINESS WIRE)--May 14, 2002

Financials, Utilities, Community Development, Click2Gov(TM)

to Replace Current System

HTE Inc. (Nasdaq:HTEI), a leading provider of enterprise-wide software solutions for public sector organizations and utilities worldwide, announced today Port Angeles, WA, has purchased its financial, community development, utilities and Click2Gov Internet solutions.

"The HTE software will be an excellent management tool for us," said Yvonne Ziomkowski, the city's finance director. "The integration among programs will help us reduce the redundancy in our operations, and the reports will provide the information we need to make crucial decisions quickly. I'm also extremely excited about being able to give our citizens a one-stop online information center with Click2Gov."

Port Angeles will immediately begin replacing its current technology with HTE software, including GMBA(R) financials, Purchasing/Inventory, Payroll/Personnel, Continuing Property Records, Work Orders/Facility Management, Land/Parcel Management, Building Permits, Business Licenses, Fleet Management, Planning and Zoning, Code Enforcement, Customer Information System (CIS) for utilities and the Click2Gov modules for CIS and Building Permits.

Ziomkowski said the city began looking for an enterprise solution that was flexible, powerful and simple to use. "We wanted a system that would be easy for everyone, even those who may only use it occasionally. HTE's browser-based interface makes even the most complex tasks accessible to the entire staff. Our managers will love it."

Ziomkowski said city officials have received many requests from citizens and business leaders for online access to city services. "Technology is a way of life in the Pacific Northwest and our taxpayers naturally expect us to provide cutting edge service. There has been tremendous excitement about Click2Gov."

She said the city selected HTE after a comprehensive evaluation process that included demonstrations of various products, interviews with other cities and utilities, and site visits to government agencies to see products under consideration in use.

"We certainly did our homework, and there's no question we made the right choice. We needed full integration, user friendliness, an Internet access component and great customer service," Ziomkowski said. "HTE offered all of those things."

She said the city views the fact that HTE software runs on an IBM iSeries system as a plus. "This is a new platform for us, but we feel the iSeries is very stable, very resistant to viruses and easy to manage without a lot of IT support."

The contract was approved unanimously by the Port Angeles City Council. "We have a very supportive council, and they believe in working as a team with the staff. They place a great deal of trust in our recommendations," Ziomkowski said.

"We're pleased to welcome the City of Port Angeles and share their view of the important role technology plays in making government more effective, efficient and accessible," said Joe Loughry, HTE president and chief executive officer. "Click2Gov will allow them to redefine customer service, bringing the power and convenience of the Internet to the basic transactions of government. And, our applications' deep functionality and seamless integration will deliver immediate gains in productivity."

HTE Inc.

HTE, Inc., a proven leader in government information technologies, provides a broad range of innovative software solutions to more than 2,200 government offices, agencies and utility companies throughout North America. The company's products address the wireless computing requirements of a rapidly changing public sector market and support the end-to-end delivery of e-government access to citizens and businesses. Founded in 1981, the company is headquartered near Orlando, Florida. Additional information is available at http://www.hteinc.com or by calling HTE Marketing Services at 1.800.727.8088.

This press release contains "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995 that involve a number of risks and uncertainties. Among the factors that could cause actual results to differ materially from those expected are discussed from time to time in reports filed by HTE with the Securities and Exchange Commission, including risks summarized in HTE's latest Annual Report on Form 10-K. HTE undertakes no obligation to update or revise any forward-looking statement for events or circumstances after the date on which such statement is made.