Plantronics introduces its SupraPlus headset.Plantronics, a provider of communications headsets, has announced its SupraPlus headset Headphones combined with a microphone. Used in call centers and by people in telephone-intensive jobs, headsets provide the equivalent functionality of a telephone handset with hands-free operation. Many people use headsets at the computer so they can converse and type comfortably. , what the company considers to be "the new standard in performance, reliability and all-day wearing comfort for contact center and office professionals." The SupraPlus telephone headset family was designed to leverage the strength of the Supra A relational DBMS from Cincom Systems, Inc., Cincinnati, OH (www.cincom.com) that runs on IBM mainframes and VAXs. It includes a query language and a program that automates the database design process. models and introduce Plantronics' next generation of durable, comfortable corded headsets. SupraPlus headsets also feature a modern design better tailored to today's style preferences. Plantronics designed SupraPlus from the ground up, expanding on the corded headset style and functionality. SupraPlus was intended to improve on Plantronics' corded headset line by incorporating features such as enhanced receive-side audio quality, intelligent flexible boom and improved stability into a contemporary design. With its wider receive-side frequency response curve, SupraPlus can provide improved listening intelligibility in·tel·li·gi·bleadj. 1. Capable of being understood: an intelligible set of directions. 2. Capable of being apprehended by the intellect alone. , which in turn can help reduce miscommunications and frustration for both parties on the call. SupraPlus provides high audio quality for nership. The partnership stems from an increasing need in the contact center market for solutions that integrate outbound dialing and inbound in·bound 1 adj. Bound inward; incoming: inbound commuter traffic. Adj. 1. inbound call routing functionality. To meet this need, the companies will develop an integration between Concerto concerto (kənchâr`tō), musical composition usually for an orchestra and a soloist or a group of soloists. In the 16th cent. concertare and concertato implied an ensemble, either vocal or instrumental. Software's comprehensive outbound customer contact solution, Unison unison, in music, tones identical in pitch produced by two or more parts or voices. In popular usage a vocal composition is said to be sung in unison even though some of the voices are separated from others by the interval of an octave. , and Rockwell FirstPoint Contact's inbound contact management platform, FirstPoint Enterprise. The combined product set is intended to provide a compelling option for current and prospective FirstPoint Enterprise customers who require outbound dialing functionality in addition to inbound call handling. www.concerto.com/www.rockwellfirstpoint.com |
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