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Pitney Bowes' Group 1 Software Introduces Claims Correspondence Solution for Property and Casualty Insurers.


--Bundled Software Offering Automates Claims Management Process to Improve Accuracy and Integrity of Customer Data and Eliminate Manual Processes--

LANHAM, Md. -- Group 1 Software, Inc., a Pitney Bowes This article or section is written like an .
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Mark blatant advertising for , using .
 Company (NYSE NYSE

See: New York Stock Exchange
:PBI PBI protein-bound iodine.

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n See iodine, protein-bound.


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protein-bound iodine.
), today introduced its Claims Correspondence solution for property and casualty insurance companies, providing a bundled software (1) Applications that are included with new hardware. For example, a new PC often comes with several applications, many of which may be light versions or full versions with no limit on usage. Others may be only 60- or 90-day trial packages. See bundle.  solution to improve the accuracy and integrity of customer claims data, and eliminate inefficient manual processes and costs associated with the claims management process.

Group 1 Software's Claims Correspondence solution leverages its industry-leading address validation, geocoding, document composition, and document management technology to deliver an automated, end-to-end solution (jargon) end-to-end solution - (E2ES) A term that suggests that the supplier of an application program or system will provide all the hardware and/or software components and resouces to meet the customer's requirement and no other supplier need be involved.

Compare: turn-key solution.
 for validating and enriching claims data, generating real-time, standardized claims correspondence, storing and retrieving correspondence for customer service and compliance, and sorting printed documents for maximum postage discounts.

"Claims handling represents one of the most important interactions between an insurance carrier and its policyholders - one that can literally make or break the customer relationship," said Bill Sinn, director of Solutions Marketing, Insurance Practice for Group 1 Software. "Leveraging Group 1 Software's proven software technology to improve the accuracy and timeliness of claims correspondence can go a long way toward improving customer satisfaction with the claims handling process, as well as generating significant cost savings and operational efficiencies through the elimination of manual processes."

Among other benefits, the Claims Correspondence solution can identify the closest agent or adjuster or other geographic element relative to a claimant address, and enable users to quickly create a customized document in real-time via the web. The solution is scalable to support thousands of users across an enterprise, and provides seamless integration An addition of a new application, routine or device that works smoothly with the existing system. It implies that the new feature or program can be installed and used without problems. Contrast with "transparent," which implies that there is no discernible change after installation.  with existing technologies and legacy systems.

"We have witnessed a dramatic impact on the quality and control of claims correspondence with our solution," said Kurt Jackson Kurt Jackson (born 1961) is a leading English painter whose large canvases reflect a concern with natural history, ecology and environmental issues. Born in Blandford, Dorset, he developed an early interest in natural history and landscape. He studied zoology at St. , vice president of Group 1 Software's Insurance Practice. "One of our customers had more than 1,200 individual letter templates that were being used by claims staff. We were able to create a managed environment that enabled them to reduce that number by 42 percent, streamline the document creation process, and create more effective and consistent communications across the enterprise."

About Group 1 Software

Group 1 Software (www.g1.com) turns data into results, providing innovative software solutions that enable our clients to better understand and connect with their millions of customers, prospects, and partners. Group 1 Software helps over 3,000 organizations maximize the value of customer data to improve profitability, increase effectiveness, and strengthen customer relationships, through consolidating, cleansing and enriching corporate data, and generating personalized per·son·al·ize  
tr.v. per·son·al·ized, per·son·al·iz·ing, per·son·al·iz·es
1. To take (a general remark or characterization) in a personal manner.

2. To attribute human or personal qualities to; personify.
 business documents for multi-channel delivery, customer care and efficient business processing. Our comprehensive Customer Communications Management Communications management is the systematic planning, implementing, monitoring, and revision of all the channels of communication within an organization, and between organizations; it also includes the organization and dissemination of new communication directives connected with an  (CCM CCM Contemporary Christian Music
CCM Critical Care Medicine
CCM County College of Morris (New Jersey)
CCM Chama Cha Mapinduzi (political party, Tanzania)
CCM CORBA Component Model
) solutions span from database to delivery, adding value to every aspect of communication and allowing clients to integrate intelligence throughout their mailstream. As part of Pitney Bowes (NYSE:PBI), a $5.6 billion company, Group 1 Software's solutions are utilized by leaders in the insurance, financial services/banking, GIS/mapping, government, mail services, retail, telecommunications, utility, and other industries, including Entergy, ING, L.L. Bean, MapQuest, Microsoft, Safeco Insurance, Wal-Mart and Wells Fargo Wells Fargo

armored carriers of bullion. [Am. Hist.: Brewer Dictionary, 1147]

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Wells Fargo

company that handled express service to western states; often robbed. [Am. Hist.
.

Group 1, Group 1 Software, and the Group 1 logo are trademarks or registered trademarks of Group 1 Software, Inc. Pitney Bowes and the Pitney Bowes Process Bar Design are trademarks or registered trademarks of Pitney Bowes, Inc. All other brand names and trademarks are the property of their respective owners.
COPYRIGHT 2007 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2007, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Jan 29, 2007
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