Pierpoint-Martin Awarded Contract by Global Communications Technology Provider -- ARRIS International Inc.Business Editors/High-Tech Writers
SANTA ANA Santa Ana, city, El Salvador
Santa Ana (sän'tä ä`nä), city (1993 pop. 129,873), W El Salvador. It is the second largest city in the country and the commercial and processing center for a sugarcane, coffee, and cattle region. , Calif.--(BUSINESS WIRE)--Aug. 5, 2003
Business Technology provider, Software Solution provider, and E-commerce outsource solution provider, Pierpoint-Martin, today announced that ARRIS ar·ris
n. pl. arris or ar·ris·es
The sharp edge or ridge formed by two surfaces meeting at an angle, as in a molding.
[Alteration of Old French areste, fishbone, spine International Inc. (Nasdaq:ARRS ARRS American Roentgen Ray Society. ) has signed an agreement with Pierpoint-Martin for e-commerce, fulfillment ful·fill also ful·fil
tr.v. ful·filled, ful·fill·ing, ful·fills also ful·fils
1. To bring into actuality; effect: fulfilled their promises.
2. , and customer care services.
Under the agreement, Pierpoint-Martin will design and operate the ArrisStore.com e-commerce site as well as provide inventory, fulfillment, and first-line e-mail and telephone customer support for ARRIS.
ARRIS will also have access to Pierpoint-Martin's proprietary Web-based BackOffice system. This combined order entry, inventory management, and CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. system allows the distribution of customer support operations across multiple facilities and organizations while providing customer support staff with instant access to real-time customer, order, inventory, and shipping information.
"ARRIS joins a growing list of corporate and government clients who are taking advantage of Pierpoint-Martin's cutting edge e-commerce, fulfillment, and customer care technology and services," said Pierpoint-Martin President David Cracas.
Pierpoint-Martin (www.pierpoint-martin.com) is a Business Technology provider, Software Solution Provider, and an E-commerce outsource solution provider. Founded in 1993, Pierpoint-Martin provides technology and services for e-commerce, accounting, inventory management, fulfillment, transaction processing Updating the appropriate database records as soon as a transaction (order, payment, etc.) is entered into the computer. It may also imply that confirmations are sent at the same time.
Transaction processing systems are the backbone of an organization because they update constantly. , and customer relationship management for a variety of public and private organizations including nutritional supplement retailer General Nutrition Corp. (GNC GNC General Nutrition Centers
GNC Gas Natural Comprimido (Argentina)
GNC Guidance, Navigation, and Control
GNC Grand National Championship (ATV racing)
GNC Global Navigation Chart ), FitBuy.com, and the California Lottery.
ARRIS (www.arrisi.com) provides broadband local access networks with innovative optical transport, high-speed data and telephony systems for the delivery of voice, video and data to the home and business. ARRIS complete solutions enhance the reliability and value of converged services from the network to the subscriber. With headquarters in Duluth, Ga., ARRIS has design, engineering, manufacturing, distribution, service and sales office locations throughout the world.