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Browse Pieroni, William 1-3 out of 3 article(s) Title Type Date Words Core capabilities limit innovation: Often, underwriting, policy-administration and claims-management infrastructure is so restrictive that it cannot support business strategies, regardless of cost. (Technology). Brief Article Apr 1, 2002 682 Rethinking CRM -- Is It Worth It? Brief Article Nov 1, 2001 604 Connect the Dots to Integration. Brief Article Jul 1, 2001 640

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