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Phonetic Systems Shifts Its Voice Search Engine To High Gear.


Phonetic pho·net·ic
adj.
1. Of or relating to phonetics.

2. Representing the sounds of speech with a set of distinct symbols, each designating a single sound.
 Systems, Inc. recently unveiled its Voice Search Engine (VSE See DOS/VSE.

VSE - Virtual Storage Extended
). Based on its patented technology, the VSE utilizes standards-based APIs that allow application developers to command large depositories of information through simple voice input. Similar to Internet search engine products, the VSE interoperates with applications such as voice portals An interactive voice response (IVR) front end to a data retrieval system. This does not differ in core technology from traditional IVR; rather, the difference is in the application presented. Where old-style IVR was mostly a routing application (press 1 for sales, 2 for service, etc. , directory assistance and the mobile Internet Refers to gaining access to the Internet using a lightweight, handheld device. See Mobile IP, PDA, smartphone and mobile TV. . Phonetic Systems' technology can scale to millions of records since, according to according to
prep.
1. As stated or indicated by; on the authority of: according to historians.

2. In keeping with: according to instructions.

3.
 the company, it is not limited by vocabulary size and does not require static databases. The VSE is built as an IP-enabled platform, transferring the "Internet paradigm" to the wireless environment, with the engine itself designed for the back-end server. This server interacts with standard front-end interfaces like voice browsers for natural language applications or intelligent conversation managers that dynamically steer the conversation flow to maximize accuracy and minimize the length of each call. Phonetic Systems' approach se parates the speech recognition and database search processes. The database can grow or constantly change without the need to rebuild the speech recognition database. The company is working with several carriers, portal companies and content aggregators to offer this technology as an integral component within their speech-enabled solutions.
COPYRIGHT 2001 Technology Marketing Corporation
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2001, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Customer Interaction Solutions
Date:Jan 1, 2001
Words:193
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