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Philippine President Gloria Macapagal-Arroyo Inaugurates Opening of IRMC's State-of-the-Art Call Center; Hiring Begins in Clark for Initial 600 Jobs at the Largest Collections Company in Philippines.


PAMPANGA, Philippines -- Clark Special Economic Zone--Philippine President Gloria Macapagal-Arroyo Gloria Macapagal-Arroyo (born April 5, 1947), also known by her initials "G.M.A.", is the 14th and current president of the Republic of the Philippines. She is the country's second female president after Corazon Aquino.  joined Vikas Kapoor, President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  of IRMC IRMC Inter-Regulatory Risk Management Council
IRMC Ingham Regional Medical Center (Michigan)
IRMC Information Resources Management College
iRMC Integrated Remote Management Controller (Fujitsu-Siemens) 
, today at the inauguration of its new state-of-the art Center of Excellence at the Clark Special Economic Zone in Pampanga.

More than 600 new jobs will be created with the opening of the new facility by New York-based IRMC, a premier provider of customer management solutions specializing in collections, accounts receivable accounts receivable n. the amounts of money due or owed to a business or professional by customers or clients. Generally, accounts receivable refers to the total amount due and is considered in calculating the value of a business or the business' problems in paying  management, and customer retention services.

"IRMC's new facility means new jobs and increased opportunities for the Metro Luzon Region," said President Arroyo. "Our strategic investments and development initiatives are paying dividends, giving companies like IRMC access to our skilled, educated, English-speaking workforce."

"The Philippines is proving to be a tremendous place to do business, and we are delighted with our new facility in Clark," said Vikas Kapoor, President and CEO of IRMC. "This expansion makes IRMC the largest collection company in the Philippines. This is due in no small measure to several factors: terrific Philippine workers; excellent government support; and most importantly Adv. 1. most importantly - above and beyond all other consideration; "above all, you must be independent"
above all, most especially
, high performance that is leading to high satisfaction by our customers. It is a win-win situation all around."

IRMC has made extensive financial and technology investments to open its new Center of Excellence in Clark. Building on its recent technology collaboration with high-tech pioneer Cisco Systems “Cisco” redirects here. For other uses, see Cisco (disambiguation).
Cisco System,Inc. (NASDAQ: CSCO, HKSE: 4333 ) is an American multinational corporation with 54,000 employees and annual revenue of US $28.48 billion as of 2006.
, IRMC's Clark facility will be part of one of the first and largest all digital, Voice-over-Internet Protocol (VoIP) deployments in the marketplace. IRMC will initially take up 2,000 square meters that will house approximately 600 full-time employees working for blue-chip telecom clients. Expansion options will allow the site to grow to more than 1,000 full-time employees.

IRMC also has an additional facility in the Philippines that employs more than 200 people at RCBC RCBC Rizal Commercial Banking Corporation (Metro Manila, Philippines)
RCBC Recycling Council of British Columbia (Canada)
RCBC Reinforced Concrete Box Culvert (civil engineering) 
 Towers in Makati and will continue to provide its current level of employment and service levels. Total IRMC employment for the Philippines will be more than 500 by the end of the year, with the planned addition of another 300 jobs in 2007.

"We welcome IRMC to Clark as one of our anchor call center tenants," said Jose Victor Luciano, Executive Vice President of the Clark Development Corporation. "IRMC is fast becoming one of the most robust call center companies in the Philippines. The company is opening up new professional opportunities by bringing the very challenging work of collections that requires a lot of skill and cultural affinity for the U.S. market."

"After just a year and a half in the Philippines, IRMC's rapid expansion shows that Philippine workers are delivering a high quality of performance for its clients," said Roberto 'Bobby' Romulo, Senior Advisor In some countries, a Senior Advisor is an appointed position by the Head of State to advise on the highest levels of national and government policy. Sometimes a junior position to this is called a National Policy Advisor. , International Competitiveness for the Philippines. "Not only is the Philippines competing and winning in the global labor marketplace, we are moving up the services value chain, delivering highly skilled work for cutting-edge companies such as IRMC."

IRMC has hired Sumit Malhotra as the Senior Vice President of Operations at the new Clark facility. Malhotra's first order of business has been to recruit and train more than 300 new recruits to fill available positions.

Participating in the official ceremony were Edgardo Pamintuan, CORD-3 and Subic-Clark Alliance President Secretary; Rene Diaz, Presidential Assistant for Central Luzon; Antonio Ng, CDC See Control Data, century date change and Back Orifice.

CDC - Control Data Corporation
 President; Jose Victor Luciano, CDC Executive Vice President; NOLCOM NOLCOM North Luzon Command (Philippines)  Commander Lt. Gen. Bonifacio Ramos; Ysmael Rafanan, PNP Region 3 Director C/Supt.

After a bronze plaque unveiling and ribbon-cutting, President Arroyo toured the new facility and lunched with local dignitaries, government officials, and representatives from IRMC clients.

IRMC provides client solutions through its global call center network of more than 6,000 employees. With an experienced management team and top-tier investors, IRMC is a fast-growing company with expansion plans in North America, Europe and Asia.

CEO Kapoor serves on the International Board of Advisors for President Arroyo and is a recognized leader in the globalization globalization

Process by which the experience of everyday life, marked by the diffusion of commodities and ideas, is becoming standardized around the world. Factors that have contributed to globalization include increasingly sophisticated communications and transportation
 movement. Kapoor has been cited as being an advocate of "win-win" job creation strategies in the U.S. and abroad.

The IRMC family of companies are united in a corporate vision and mission, while maintaining unique company names, including: Allied Interstate and First Contact in the United States; CBCL CBCL Child Behavior Checklist (psychology)
CBCL Center for Biological and Computational Learning (Massachusetts Institute of Technology)
CBCL Canadian Bonded Credits Limited (Toronto, Ontario) 
 in Canada; Legal & Trade Collections, Legal & Trade Financial Services, Reachflow and Revenues Management Services in the United Kingdom; IntelliRisk Philippines, Inc. in the Philippines; and IntelliRisk Management India Pvt. Ltd. in India.
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Copyright 2006, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Aug 10, 2006
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