PeopleSoft delivers CRM 8.8. (New Products).PeopleSoft Inc. has announced the availability of PeopleSoft CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. 8.8. The new solution was designed to specifically address the market demand for CRM solutions that are faster to implement, easier to use and that enable smarter business processes. PeopleSoft CRM 8.8 includes more than 150 new features and enhancements to its sales, marketing and service suite of applications. With PeopleSoft CRM 8.8, three new solutions were introduced: CRM for High Technology, CRM for Insurance and CRM for Energy. The new solutions extend PeopleSoft's portfolio of CRM industry solutions, which also includes CRM for Financial Services The examples and perspective in this article or section may not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. , CRM for Communications and CRM for Government. PeopleSoft CRM industry solutions are applications designed to provide easily extensible, pre-integrated business processes that adapt to customer- and industry-specific requirements. The industry solutions are based on a configurable set of core CRM applications and industry best practices. With more than 50 new integration features and enhancemen ts, PeopleSoft CRM 8.8 applications can be implemented to help deliver faster payback and lower total cost of ownership. The user interface has been engineered to make the solution easier to use, facilitating greater user adoption and delivering an improved customer experience. Enhanced analytics capabilities allow customers to deploy "smart' business processes. Major new features of PeopleSoft Marketing include personalized per·son·al·ize tr.v. per·son·al·ized, per·son·al·iz·ing, per·son·al·iz·es 1. To take (a general remark or characterization) in a personal manner. 2. To attribute human or personal qualities to; personify. dialogs, improved management of multichannel Using two or more paths for transmission or processing. It can refer to a variety of architectures including (1) multiple I/O channels between the CPU and peripheral devices, (2) multiple wires in a cable, (3) multiple "logical" channels within a single wire or fiber or (4) multiple and multiwave campaigns and advanced customer profile management for improved audience segmentation. New PeopleSoft Sales features include Product Advisor and Enterprise Pricer modules that contain guided-selling capabilities and flexible forecasting and territory management enhancements to allow for more precise sales management Sales Management Role and Goal Importance of sales management is critical for any commercial organization. Expanding business in not possible without increasing sales volumes, and effective sales management goal is to organize sales team work in such a manner that ensures a . PeopleSoft Service enhancements include improved agent navigation, Quick Code field pre-population and new browser-based push capabilities that drive events to users in teal teal: see duck. teal Any of about 15 species (genus Anas, family Anatidae) of small dabbling ducks found on the major continents and many islands. Many are popular game birds. time without requiring code on the client. A new HR HelpDesk solution enables agents and specialists to perform one-click transactions in their human resources The fancy word for "people." The human resources department within an organization, years ago known as the "personnel department," manages the administrative aspects of the employees. management systems, allowing them to log and resolve cases for the workforce. www.peoplesoft.com/800-380-7638 |
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