Panhandle Telephone Chooses INFONXX to Provide Directory Assistance and Operator Services.BETHLEHEM, Pa. -- Panhandle Telephone, a full-service telecommunications provider serving subscribers in New Mexico New Mexico, state in the SW United States. At its northwestern corner are the so-called Four Corners, where Colorado, New Mexico, Arizona, and Utah meet at right angles; New Mexico is also bordered by Oklahoma (NE), Texas (E, S), and Mexico (S). , Texas, and Oklahoma's "panhandle" region, has chosen INFONXX to provide directory assistance and operator services A variety of telephone services that require human intervention, including person-to-person calls, collect calls, credit card billing and directory and dialing assistance. Such services are performed by LECs, IXCs and alternative operator services (AOS), organizations that are used by to its customer base. INFONXX is the leading independent provider of directory assistance, operator services, and inbound customer care. "Our callers expect responsive and supportive customer service," says Ron Strecker, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Panhandle Telephone. "We selected INFONXX to provide our directory assistance and operator services because they deliver accurate and friendly responses to callers." "Customer service excellence is paramount at Panhandle Telephone- as it is as INFONXX," says Charlie Anderson Charlie Anderson (born December 8, 1981 in Jackson, Mississippi) is an American football linebacker in the NFL for the Houston Texans. He started 31 of 48 career games for the University of Mississippi, amassing 127 career tackles, 12. , CEO of INFONXX North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. . "We are pleased that we have been selected by Panhandle as a trusted partner." Directory information available to Panhandle Telephone callers includes business and residential listings. Operator services offerings include collect calling, person-to-person calling, and more. About Panhandle Telephone Panhandle Telephone Cooperative, Inc. along with its wholly-owned subsidiary, Panhandle Telecommunication Systems, Inc., provides an array of communication services to customers in the Oklahoma Panhandle area. Services include residential and business telephone services with many calling features, plus long distance service; high speed Internet service with help desk; cellular telephone service with nationwide plans, free mobile to mobile and free nights and weekends; DITV DITV Defence Information Television (Singapore) (digital interactive TV) with 140+ channels, local networks, TV web surfing, PVR See DVR. , and pause live features; cable TV and 24 hour live answering service 365 days per year. Panhandle Telephone was established in 1954 and is headquartered in Guymon, Oklahoma. About INFONXX INFONXX is the world's premier provider of voice directory transaction services, answering over one billion calls a year from consumers worldwide and helping telecommunications customers increase revenue and improve customer satisfaction. INFONXX provides innovative, industry-leading products and services including inbound customer care; operator services; 411 Plus enhanced directory assistance; TeleMas(SM) Spanish-language services; Text Direct(SM), the industry's first 2-Way SMS (1) (Storage Management System) Software used to routinely back up and archive files. See HSM. (2) (Systems Management Server) Systems management software from Microsoft that runs on Windows NT Server. directory assistance listings in the United States; and 118//Media in the United Kingdom and Ireland, offering an innovative classified advertising package to businesses via voice, SMS, and web. INFONXX is the parent company of significant directory services companies including The Number (UK), Le Numero (France), Die Nummer (Switzerland), Il Numero (Italy), Conduit (Ireland and Austria), and Excell Services (North America). For more information, please visit www.INFONXX.com. |
|
||||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion