Pacific Area posts highest performance scores ever.SAN BRUNO San Bruno (săn br  `nō), city (1990 pop. 38,961), San Mateo co., W Calif., a suburb on San Francisco Bay; inc. 1914. There is light manufacturing and petroleum refining. , Calif.--(BUSINESS WIRE)--June 4, 1996--The Pacific Area of the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. Postal Service postal service, arrangements made by a government for the transmission of letters, packages, and periodicals, and for related services. Early courier systems for government use were organized in the Persian Empire under Cyrus, in the Roman Empire, and in medieval continues to set new records in on-time delivery. Surpassing its breakthrough performance last quarter, the Pacific Area, which includes California and Hawaii and has an annual mail volume of 25 billion pieces, achieved the highest External First-Class Service (EXFC EXFC External First Class ) ratings in its history for the third quarter. Breaking all records in the EXFC independent survey, which is conducted quarterly by Price-Waterhouse to measure overnight performance, the Pacific Area scored an all-time high of 92 percent. This is the highest service score since the measurement began in 1988 and the highest composite score ever achieved by any area in the nation. The Postal Service also achieved its highest national EXFC score ever with a composite score of 90 percent. Eleven of the 12 cities in the Pacific Area rated by EXFC achieved scores above 90, with two cities, San Diego San Diego (săn dēā`gō), city (1990 pop. 1,110,549), seat of San Diego co., S Calif., on San Diego Bay; inc. 1850. San Diego includes the unincorporated communities of La Jolla and Spring Valley. Coronado is across the bay. and Honolulu, leading the Pacific Area with the outstanding score of 95 percent overnight delivery. San Diego's score of 95 percent was the highest of any large city in the nation. Following San Diego were Honolulu at 95 percent; the City of Industry, 94 percent; Van Nuys, Santa Ana Santa Ana, city, El Salvador Santa Ana (sän'tä ä`nä), city (1993 pop. 129,873), W El Salvador. It is the second largest city in the country and the commercial and processing center for a sugarcane, coffee, and cattle region. , and San Jose San Jose, city, United States San Jose (sănəzā`, săn hōzā`), city (1990 pop. 782,248), seat of Santa Clara co., W central Calif.; founded 1777, inc. 1850. , 93 percent; Oakland and Long Beach, 92 percent; San Francisco, 91 percent; Marina and Sacramento, 90 percent; and Los Angeles, 89 percent. The San Francisco and Los Angeles Metro Areas achieved the best composite metro scores in the nation with 92 percent, besting their own record-setting scores last quarter and achieving a rating of more than 90 percent for the third quarter in a row. Pacific Area Vice President Gene Howard said, "Once again, the dedicated employees of the Pacific Area have turned in an outstanding performance, and all the credit for this record-breaking service goes to them. I'm very proud of the excellent service they are providing to postal customers, and I know that they will continue to set performance records in the future." CONTACT: United States Postal Service Dan DeMiglio, 415/615-7219 |
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