PSA faces hurdles in Europe. (IT News).Consultancy and system integrators are optimistic about the future of professional services automation See PSA. (PSA (Professional Services Automation) An information system designed to organize, track and manage all opportunities, work, resources, costs, revenues and invoices to improve the productivity and efficiency of the workforce. ). Overall, however, these service organizations will be hampered by operational decisions, and it is believed the PSA services space will remain a niche market A niche market also known as a target market is a focused, targetable portion (subset) of a market sector. By definition, then, a business that focuses on a niche market is addressing a need for a product or service that is not being addressed by mainstream providers. until at least 2003. Because the PSA market is so new, system integrators and consulting organizations still need to develop methods to expand their PSA practices. The market is more developed in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. than in Europe, where it is still in its early stages and dominated by the professional services organizations of PSA vendors and a number of value-added resellers. In Europe, the remainder of the market is controlled by consulting organizations and value-added resellers that favour strong integration with enterprise resource management applications. www.idc.com |
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