PROGNOSIS IP Telephony Manager From Integrated Research Achieves Near Perfect Results in Independent Industry Tests.

Business Editors, Technology Writers

SYDNEY, Australia--(BUSINESS WIRE)--Aug. 17, 2001

Integrated Research Ltd (ASX:IRI)(IR) today announced that its PROGNOSIS(R) IP Telephony Manager solution had passed the rigorous testing process for Cisco Certification by acknowledged industry experts, CT Labs, with outstanding results.

"Although this does not represent final certification from Cisco it represents technical acceptance and we would expect the final paperwork to be completed in the near future," said Steve Killelea, CEO and President, Integrated Research.

"We're delighted to receive such excellent, encouraging results about PROGNOSIS IP Telephony Manager, from an acknowledged authority in the converged communications, IP Telephony and Computer Telephony industries," Killelea said.

The CT Labs Testing Report concluded that, "this product would be a definite asset to any company wishing to provide easy monitoring, management and reporting for their Cisco CallManager servers."

Cisco CallManager, a key product within Cisco AVVID (Architecture for Voice, Video and Integrated Data), is replacing the traditional PABX/PBX function in the rapidly growing Voice over Internet Protocol (VoIP) marketplace. More than ever, these environments demand uninterrupted quality, stability and reliability of service.

IP Telephony Manager (IPTM) a key new product in the PROGNOSIS suite, optimizes the availability and performance of the entire Cisco CallManager application, its underlying infrastructure and complementary applications. It continually monitors all Cisco CallManager clusters and associated network, hardware and software components, including Windows 2000, SQL Server, Trivial File Transfer Protocol (TFTP), gateways, devices, Call Detail Record (CDR), Call Maintenance Record (CMR), trace files, IIS and more. As a customized extension of the PROGNOSIS for Windows product suite, IPTM incorporates the unique, peer-to-peer architecture and fault-tolerant design inherent in all PROGNOSIS products.

CT Labs reported that they were particularly impressed with IP Telephony Manager's ease of installation (giving it 10/10), its intuitive GUI and its ability to monitor key components in the Cisco CallManager application.

"Installation was incredibly quick and simple, and the descriptive documentation walked us step-by-step through configuring the PROGNOSIS GUI for our test. The PROGNOSIS GUI provided us with a highly customizable environment to easily monitor, manage and report on our active Cisco CallManager servers," the report said.

Another area that CT Labs analyzed and commended, was IP Telephony's Manager's performance. In all three performance tests -- the Call Rate Degradation Test, Agent Behavior in Failover/Failback Performance Test and the Leak Performance Test -- IP Telephony Manager showed zero impact on CallManager.

"IPTM functioned exceptionally well in our performance tests, showing no effect on call completions, and an insignificant effect on call handling delays. We also found that IPTM performed well under failover/failback conditions of Cisco CallManager, and exhibited no memory, file handle, or thread leaks during an extended 3-day test," the report stated.

"The results are testament to the high quality of the product, and the proven architecture on which all PROGNOSIS products are built. This milestone is another exciting step forward for IP Telephony Manager, and the product is well positioned to take advantage of this explosive growth area," Killelea said.

The CT Labs Testing Report for PROGNOSIS IP Telephony Manager is available to interested parties. Please email [e-mail] to obtain a copy, or further information.

About CT Labs

CT Labs is an independent, full-service testing and product analysis lab exclusively serving the converged communications, IP Telephony (IPT), and Computer Telephony (CT) industries. CT Labs' testing automation specialists not only perform a wide variety of standard test suites that validate and exercise products, but can also create custom-developed tests for special testing needs. Testing solutions include telephone and graphical user interface functional, regression, and load / stress tests. CT Labs prides itself on working with cutting edge IPT and CT technology and products.

About PROGNOSIS

IR's flagship product suite, PROGNOSIS, is a seamlessly integrated family of systems and application management solutions. Built upon a unique, highly efficient peer-to-peer architecture, its fault-tolerant software design spans Windows, UNIX, Linux and Compaq NonStop Himalaya.

PROGNOSIS allows users to manage servers, applications, databases, networks and desktops in real-time, from any point on their network, through a single intuitive user interface. It excels at performance management, availability management and reporting, automated problem resolution, managing applications, and operational reporting.

PROGNOSIS provides real-time problem alerting, generates electronic messages to designated personnel via pager, email or cell phone and offers sophisticated automation facilities. From initial implementation through on-going operation, PROGNOSIS is extremely cost-effective -- providing a rapid and high return on your technology investment. Information on PROGNOSIS is available at http://www.prognosis.com.

About Integrated Research Ltd

Integrated Research Ltd (IR) is an innovative organization, specializing in the design and development of industrial strength systems and application management solutions for critical high-availability computing environments.

The world's largest bank, telecommunications company, stock exchange, computer hardware manufacturer, and ISP all rely on IR solutions -- as do hundreds of other customers in over 40 countries.

IR is a publicly listed company (ASX:IRI) with sales and support offices in the USA, Europe and Australia. Through its global sales and distribution network, IR's products are marketed into 60 countries. Information on Integrated Research and its products is available at http://www.ir.com.

PROGNOSIS and TwinValues are registered trademarks of Integrated Research Ltd. Compaq, Himalaya and NonStop are trademarks or registered trademarks of Compaq Computer Corporation. Windows is a registered trademark of Microsoft Corporation in the United States and/or other countries. All other brand and product names are trademarks or registered trademarks of their respective companies.