PRC Incorporates A NewChannel For Acquisition.Precision Response Corporation (PRC), a division of USA Networks, Inc. and a provider of outsourced Outsourced is a modern day comedy of cross-cultural conflict and romance, directed by John Jeffcoat, released in 2007. Synopsis Todd Anderson (Josh Hamilton) spends his days managing a customer call center for American Novelty Products in Seattle, until his job, customer care and CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. , announced a strategic partnership with NewChannel Inc., provider of e-sales and tomer acquisition solutions. PRC was named NewChannel's preferred outsourced teleservices (1) Refers to a variety of enhanced services via telephone, including fax-on-demand, voice mail and computer telephone integration. See CTI and IVR. (2) Services by human operators for taking orders and providing customer assistance and other tasks via telephone. solutions provider and, as part of the alliance. PRC has incorporated the NewChannel Solution into PRC Netpro, its online customer acquisition tool. The PRC Netpro technology uses client-defined rules to select Web visitors who would benefit from a live sales interaction. PRC representatives can proactively invite visitors to a real-time 1. real-time - Describes an application which requires a program to respond to stimuli within some small upper limit of response time (typically milli- or microseconds). Process control at a chemical plant is the classic example. sales consultation. If the visitor accepts the invitation, they are connected via text chat or telephone to a PRC Cyber Representative who facilitates the completion of the sale. |
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