PIKA Technologies and iQ NetSolutions partner. (Strategic Alliances).A technology partnership was recently announced by PIKA Technologies Inc., a manufacturer of hardware and software subsystems for application developers, and iQ NetSolutions, Inc., a developer of enterprise telephony Meaning "sound over distance," it refers to electronically transmitting the human voice. In the beginning, telephony dealt only with analog signals in the circuit-switched networks of the telephone companies. call control systems. PIKA digital and analog interface voice cards will enable the voice services in iQ's VistaPoint Server call center systems. VistaPoint Server is a software product designed to provide a robust suite of PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN). and call center applications for small to mid-sized enterprises. PIKA Technologies' hardware and software subsystems enable the voice services in the product. VistaPoint's open architecture allows resellers to more easily tailor A tailor is a person whose occupation is to sew menswear style jackets and the skirts or trousers that go with them. Although the term dates to the thirteenth century, tailor the PBX/ACD system to meet the needs of their enterprise customers while delivering cost-effective cost-effective, n the minimal expenditure of dollars, time, and other elements necessary to achieve the health care result deemed necessary and appropriate. telephony applications. Off the shelf, VistaPoint Server comes loaded with call control, auto-attendant, voice mail and instant messaging Exchanging text messages in real time between two or more people logged into a particular instant messaging (IM) service. Instant messaging is more interactive than e-mail because messages are sent immediately, whereas e-mail messages can be queued up in a mail server for seconds or , as well as management tools such as comprehensive monitoring and reporting. IQ's VistaPoint Integrated Communica tions Services (VPICS) architecture provides a path to next-generation converged voice and data IP networks. |
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