PHiladelphia Suburban Acknowledged Again for Excellent Customer Service by the Pennsylvania Public Utilities Commission.BRYN MAWR Bryn Mawr (brĭn mär), uninc. town (1990 est. pop. 10,000), Montgomery co., SE Pa., a residential suburb of Philadelphia. It is the seat of Bryn Mawr College (for women), opened in 1885 by the Society of Friends. , Pa.--(BUSINESS WIRE)--Oct. 13, 1999-- Philadelphia Suburban Water Company (PSW (Program Status Word) A hardware register that maintains the status of the program being executed. ) received superior ratings in a report released by the Bureau of Consumer Services Consumer Services refers to the formulation, deformulation, technical consulting and testing of most consumer products, such as food, herbs, beverages, vitamins, pharmaceuticals, cosmetics, hair products, household cleaners, [paints, plastics, metals, waxes, coatings, minerals, Division of the Public Utility Commission (PUC (Public Utility Commission) A regulatory body in every state in the U.S. that governs public utilities within its jurisdiction such as electricity, gas, oil, sewer, water, transportation and telephone service. Some states call it the Public Service Commission (PSC). ) yesterday. The 1998 Utility Consumer Activities Report and Evaluation prepared by the PUC's Bureau of Consumer Services (BCS (1) (The British Computer Society, Swindon, Wiltshire, England, www.bcs.org) The chartered body for information technology professionals in the U.K., founded in 1957. ) evaluates electric, gas, water and telephone utilities in Pennsylvania. PSW continues to demonstrate its commitment to excellence in customer service by: -- Having the lowest complaint rate of all large water utilities. -- Having the lowest percentage of service quality related customer complaints for water providers in Pennsylvania. -- Being significantly better than the industry average in responsiveness to complaints for all Pennsylvania utilities. These marks are consistent with the results of an independent survey in which 91 percent of PSW customers said they were satisfied or very satisfied with the service they received from the company. "We are committed to providing the highest level of customer service, and strive to offer courteous service with a timely response to all of our customers," said Rob Robinson Rob Robinson (born April 19, 1967 in St. Catherlines, Ontario) is a retired professional ice hockey player who played 22 games in the National Hockey League. He played with the St. Louis Blues. References
PSW is one of the nation's largest investor-owned water utilities, and serves approximately one million residents in 96 municipalities in Delaware, Montgomery, Chester, Bucks and Berks Counties in southeastern Pennsylvania. |
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