PCTEL Selects Aveo to Provide Desktop e-Support Solution.

Business Editors/High-Tech Writers

SANTA CLARA, Calif.--(BUSINESS WIRE)--Dec. 5, 2000

Aveo(TM) Inc. (www.aveo.com), creator of the world's largest PC Help Network, today announced an agreement with PCTEL (Nasdaq:PCTI) to incorporate Aveo's Attune Service with future modem chip sets designed by PCTEL. The Aveo-enabled modems will be available through the retail channel, PC OEMs and system integrators next year.

Aveo's Attune Service helps people resolve common PC problems with "plain English" messages, called Intelligrams, providing pre-emptive support to all PCTEL-enabled modems. Attune sends helpful, timely and relevant messages to its customers to help them upgrade products, download fixes, and perform other critical computing functions. Attune is designed to deliver important information before the customer needs it. The Attune Service is embedded in top-selling PCs, peripherals and software including Dell, Canon Software Publishing, and Hewlett-Packard. Attune is available as a free download at www.aveo.com.

"Aveo's Attune service is a good way for us to help our customers anticipate and avoid common installation problems and to explain other misunderstood operational issues. We are committed to making connectivity easier for everyone, and we believe that this partnership is another step forward in making Internet access as trouble-free as possible," said Mark Wilson, vice president of marketing of PCTEL.

"By working with PCTEL, we will have the ability to solve connectivity problems -- before they happen," said Paul Hurley, founder and CEO of Aveo. "Our company was built on the premise that computing doesn't have to be difficult or frustrating for users, and through our partnerships and the growth of our Attune network we are making it easier than ever for people to use their personal computers effectively."

About PCTEL

PCTEL, founded in March 1994, is driving the evolution of innovative, cost-effective personal connectivity solutions including analog soft modems, digital broadband, home networking, high-density carrier-side and embedded Internet access technology. The company's market leadership has led to a wide-ranging and comprehensive portfolio of more than 43 broadband and analog communications patents, including the key and essential patents for HSP modem technology. PCTEL products are available to PC and data communications equipment manufacturers, as well as a variety of vertical market OEMs. PCTEL is located at 1331 California Circle, Milpitas, Calif., 95035. Telephone: [phone]. Fax: [phone]. For more information on PCTEL products, visit the PCTEL website at http://www.pctel.com.

About Aveo Inc.

Aveo Inc. is dedicated to making the computing experience easier and more productive by combining the strengths of the PC and the Internet, while maintaining complete end-user privacy. Aveo's Attune Service is the fastest growing PC Help Network enabling Aveo and its partners to send messages that are helpful, timely and relevant. Aveo's partners represent leading PC, peripheral and software providers, including 3COM (COMS), Dell (DELL), Canon Software Publishing (CAJ), and Hewlett-Packard (HWP), among many more. The Attune Service is available as a free download at www.aveo.com.

Note to Editors: Aveo, Attune Service, and Attune Network are trademarks of Aveo Inc. The Aveo logo, Attune and Intelligrams are registered trademarks of Aveo Inc. Other names are trademarks or registered trademarks of their respective holders.