PATROL Express 3.0.BMC Software BMC Software, Inc. NYSE: BMC, is an American enterprise management software provider, focusing on IT infrastructure applications. BMC was founded in 1980 and is headquartered in Houston, Texas. , has announced enhancements to its PATROL family of solutions with the launch of PATROL Express 3.0. The new version remotely monitors infrastructure and measures performance against user-defined service level objectives. Following an integration with SiteAngel, it also now monitors Web transactions from the end-user (job) end-user - The person who uses a computer application, as opposed to those who developed or support it. The end-user may or may not know anything about computers, how they work, or what to do if something goes wrong. perspective and offers customers an option to measure Internet Internet Publicly accessible computer network connecting many smaller networks from around the world. It grew out of a U.S. Defense Department program called ARPANET (Advanced Research Projects Agency Network), established in 1969 with connections between computers at the latency (1) The time between initiating a request in the computer and receiving the answer. Data latency may refer to the time between a query and the results arriving at the screen or the time between initiating a transaction that modifies one or more databases and its completion. through 30+ points of presence (POPs). This enables IT to quickly determine how infrastructure problems will affect an end-users Web experience and deliver cost savings of 35 per cent. PATROL Express 3.0 now provides performance measurements in terms of business services via new Service Measures reports. In addition, a new alarm state, "Critical Alarm," has been added that allows customers to specify what conditions must be met for an element to be considered in "Critical Alarm" status, thus allowing IT to respond more quickly and effectively to service related failures. PATROL Express 3.0 is also an agentless solution, requiring no deployment on the devices being monitored. www.bmc (BMC Software, Inc., Houston, TX, www.bmc.com) A leading supplier of software that supports and improves the availability, performance, and recovery of applications in complex computing environments. .com |
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