PAETEC Deploys PINNACLE To Manage Stanford University's Campus-Wide Communications/IT Services.Business Editors/Education Writers/High-Tech Writers FAIRPORT, N.Y.--(BUSINESS WIRE)--Jan. 6, 2004 PAETEC Communications, Inc., an integrated communications provider, today announced that Stanford University Stanford University, at Stanford, Calif.; coeducational; chartered 1885, opened 1891 as Leland Stanford Junior Univ. (still the legal name). The original campus was designed by Frederick Law Olmsted. David Starr Jordan was its first president. is using PAETEC's Pinnacle Communications Management Communications management is the systematic planning, implementing, monitoring, and revision of all the channels of communication within an organization, and between organizations; it also includes the organization and dissemination of new communication directives connected with an Software product to manage its campus-wide computing and communications infrastructure, facilities and services. Over 40 IT-provided services are offered, managed and billed through Pinnacle, including facilities space, equipment, course fees, software sales, campus card badging, circuits, use of the data center and the Stanford University Network, SUNet DSL DSL in full Digital Subscriber Line Broadband digital communications connection that operates over standard copper telephone wires. It requires a DSL modem, which splits transmissions into two frequency bands: the lower frequencies for voice (ordinary , and all traditional telecommunications services. "Stanford was looking for Looking for In the context of general equities, this describing a buy interest in which a dealer is asked to offer stock, often involving a capital commitment. Antithesis of in touch with. an industrial-strength application that would allow us to manage and bill for all of our different technology services in the most efficient manner," says Bill Clebsch, Stanford University ITSS ITSS Information Technology Systems and Services ITSS Intelligent Transportation Systems Society (IEEE) ITSS Information Technology Solutions Shop (GSA) ITSS Improved Thermal Sight System Director of Finance. "We chose Pinnacle because it gave us the ability to consolidate our many lines of business and begin to operate as a more unified entity. In addition, the Web front-end has proved to be a real improvement in the level of customer service for students." Stanford provides one of the most extensive computing environments of any university in the U.S., with an infrastructure that includes more than 55,000 computers, hundreds of applications and miles of wiring for data and phone services. The University's Information Technology Systems and Services (ITSS) department retired and/or replaced 23 existing mainframe applications with Pinnacle and uses the product to manage unit-wide services, ordering, inventory, facilities, technician scheduling, revenue and billing. In September 2003, Pinnacle processed over 9,000 work orders, and is currently managing over 150,000 service records, 77,000 subscribers, 47,000 Web accounts, 3,000 departments and 1,000 billing codes. Over 200 ITSS employees are dedicated to maintaining Pinnacle data and the services it manages. Pinnacle's Web Portals provide easy access to billing information and a variety of service requests from students. Students can view and print their bills online, while departments are provided with a web-based summary and/or detailed usage reports. Students also can submit their bill payments through the Web, eliminating the need for paper bills. Each service request is submitted directly to ITSS and is ready to assign to a technician. Technicians also use the Web to indicate when a service task is completed. "Not only was the Pinnacle product an excellent choice for Stanford," says Clebsch. "Our relationship with PAETEC is a true partnership; they have stepped up to the plate every time to make sure the product and implementation were right for us. " According to according to prep. 1. As stated or indicated by; on the authority of: according to historians. 2. In keeping with: according to instructions. 3. Rick Lines, President, Pinnacle Product Solutions, "At PAETEC, it's our job to help customers realize their operational and financial goals. Our implementation at Stanford University is an outstanding example of this approach and has been a very positive experience for both of us." About PAETEC Communications, Inc. Based in Fairport, N.Y., PAETEC Communications Inc., a subsidiary of PAETEC Corp., is an integrated communications provider offering broadband services, including advanced voice and video, enhanced data and communications management services to medium-sized and large businesses, colleges and universities, hospitals, hotels, governmental organizations and affinity groups. PAETEC serves customers in 27 U.S. markets, including: Albany, Baltimore, Boston, Buffalo, Chicago, Connecticut, Fort Lauderdale Fort Lauderdale (lô`dərdāl), residential, commercial, and resort city (1990 pop. 149,377), seat of Broward co., SE Fla., on the Atlantic coast; settled around a fort built (c.1837) in the Seminole War, inc. 1911. , Long Island, Los Angeles Los Angeles (lôs ăn`jələs, lŏs, ăn`jəlēz'), city (1990 pop. 3,485,398), seat of Los Angeles co., S Calif.; inc. 1850. , Miami, New Hampshire New Hampshire, one of the New England states of the NE United States. It is bordered by Massachusetts (S), Vermont, with the Connecticut R. forming the boundary (W), the Canadian province of Quebec (NW), and Maine and a short strip of the Atlantic Ocean (E). , New Jersey, New York City New York City: see New York, city. New York City City (pop., 2000: 8,008,278), southeastern New York, at the mouth of the Hudson River. The largest city in the U.S. , Orlando, Orange County, Philadelphia, Pittsburgh, Rhode Island Rhode Island, island, United States Rhode Island, island, 15 mi (24 km) long and 5 mi (8 km) wide, S R.I., at the entrance to Narragansett Bay. It is the largest island in the state, with steep cliffs and excellent beaches. , Rochester, San Diego, Northern Virginia, Syracuse, Washington DC, and Western Massachusetts. PAETEC currently has over 1,050 employees. For further information, visit the PAETEC website at http://www.paetec.com. About Stanford University Stanford University, a world-renown research university, is located in Palo Alto, California “Palo Alto” redirects here. For other uses, see Palo Alto (disambiguation). Palo Alto (IPA: /ˌpæloʊˈʔæltoʊ/, from Spanish: palo: "stick" and alto: "high", i.e. with an enrollment of nearly 5,600 undergraduates and over 4,100 graduate students. Currently, Stanford's community of research scholars includes 17 Nobel laureates and 4 Pulitzer Prize winners. Stanford has been instrumental in developing the World Wide Web and received the first data communication sent via computer in 1969. The Stanford Linear Accelerator Center
The Stanford Linear Accelerator Center (SLAC) is a United States Department of Energy National Laboratory operated by Stanford University under the programmatic direction of the U.S. created the first U.S. Web site. Today, Stanford is associated with Internet2, a consortium being led by 202 universities working in partnership with industry and government to develop and deploy advanced network applications and technologies, accelerating the creation of tomorrow's Internet. Internet2 is recreating the partnership among academia, industry and government that fostered today's Internet in its infancy. The university helped spur the development of Silicon Valley. Members of the Stanford community have founded more than 350 technology-based companies |
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