Outsourcing Benefits Made Accessible to Mid-Market Lenders NDS Infoserv & TPG The Performance Group (R).

Announce BPO solution enabling small and mid-sized companies to slash costs and improve business performance without the typical risks.

CONCORD, N.H. -- NDS InfoServ (NDS) a global provider of IT and BPO services has teamed with TPG The Performance Group [R] (TPG), a management consulting firm, specialists in the mortgage banking industry, to enable mid-sized mortgage lenders to adopt business process outsourcing (BPO) services that are affordable, rapidly implemented, and proven to enhance competitive advantage.

"Our success in providing post closing services to mortgage companies and their investors has shown us that the mid-market lender is underserved where BPO is concerned. NDS and TPG have developed an approach to help these lenders reduced fixed operating costs, improve quality and reduce risks with BPO while avoiding the sometimes hidden costs typically incurred when companies decide to outsource" according to R.K. Gupta, founder and managing director of NDS.

Larry Bonifant, president of TPG said "our mid-sized lending clients have long recognized the potential benefits achievable through BPO but many have been reluctant to adopt BPO because it usually requires key resources to be taken away from day-to-day operations. By leveraging TPG's best practices model for simplifying the process and maintaining a stateside NDS/TPG client services management operation, the NDS/TPG BPO service enables companies of any size to gain the advantages of BPO without the usual drain on leadership resources. We were very excited to work with NDS to help develop offerings for this segment of the mortgage industry."

Mr. Gupta stated "we designed these services with the understanding that, to be competitive, mortgage bankers need to focus on selling mortgages. Any significant time or resources poured into processing and post closing operations takes away from building a stronger sales engine and acquiring new business. By relying on NDS & TPG to execute non-core processes and deliver guaranteed results, leaders can achieve peace-of-mind while they focus on selling more mortgages."

The NDS/TPG services include processing, pre-funding audit as well as definitive post-closing document management, audit and control functions. By adopting the NDS/TPG services, companies not only convert traditionally fixed costs into a variable cost model, but also save on labor costs and, because work is performed and quality is measured under strict service level agreements, the hidden costs of poor quality can be eliminated. Because work can be performed in parallel with lender operations and overnight, companies achieve gains in productivity and speed in delivering results to borrowers.

NDS offerings provide companies with world-class software applications and professional production process operations. Clients are not required to make additional capital investments in technology or infrastructure in order to tap these benefits. NDS customizes solutions to suit each client's particular situation, generating added value and more efficient processing, shortening the processing cycle, and increasing business velocity.

NDS clients reduce their fixed overheads significantly as they leverage the lower costs of offshoring in a unique per-transaction model. The NDS offering provides world-class service, along with process and management controls to mid-sized and smaller mortgage lending companies.

TPG provides a state-side presence for each BPO project and ongoing client services management. Offering business process strategy, workflow design, project management, and change management services, TPG crafts each BPO engagement to the unique needs of client companies. Working with NDS, TPG strengthens its commitment to helping mid-sized lenders realize the full-benefits of process design and business process outsourcing.

About NDS InfoServ

NDS InfoServ, with its headquarters in Mumbai India, is a fast growing, global BPO and IT services company with a track record of making outsourcing work. NDS back office services span a diverse range of functions and verticals including Accounts Payable, Mortgage Post Close Audit, Insurance Collateral Protection, Marketing Campaign Response Management, Information Database Creation, Benefits Administration, Payroll Processing, Business Intelligence & Analytics and Software Development Services.

NDS is an ISO 9000 company and follows international best practices. NDS solutions comply with Gramm-Leach-Bliley Act, HIPAA PHI Privacy policy, BS 17799, Sarbanes-Oxley (SOX) Act. and EU Data Protection Act.

For more information visit the company's Web site at www.ndsinfo.com.

About The Performance Group

Serving mortgage banking leaders since 1990, TPG has helped mortgage banking executives nationwide by providing Business Performance Management services. These include leading-edge analysis, with planning and performance improvement strategies that deliver innovative solutions with benefits that are measurable. TPG's clients respond swiftly to changing market conditions, capture opportunities, and improve return on investments.

TPG is a long standing member of the Mortgage Bankers Association, and the Institute of Management Consulting.

To learn more, visit the company's website at www.tpgltd.com.