Original fare: school-branded food items can help the bottom dollar while building name recognition and a sense of pride.SOME PEOPLE WEAR T-SHIRTS AND SWEATSHIRTS emblazoned with their alma mater's name. Others display bumper stickers on their cars. The younger set may even stick athletic shorts on their bumpers, proudly bearing a school's logo for all the world (walking behind them) to see. College pride comes in all forms, and it's something universities have taken to the bank, quite literally, thanks to that overwhelming desire for people to buy items with their university's name. But considering revenue alone is an old-school outlook. Institutions of higher education higher education Study beyond the level of secondary education. Institutions of higher education include not only colleges and universities but also professional schools in such fields as law, theology, medicine, business, music, and art. are now connecting with their students, past and present, through university-branded food items that can entice students to their schools and keep them happy while they're there--as well as make some money along the way. Even more than that, IHEs are learning that the bonds they create with students through these foods are everlasting. That's priceless publicity. "In the last five or six years, colleges have found that they need some sort of a niche," says Vicki Dunn, senior director of marketing for Sodexho, which handles dining services as well as creates and markets IHE-branded food items for about 900 colleges and universities. "They'll say, 'Okay, these five colleges are my competition: How can we be bigger, better, different?'" Food is now the draw--whether it's at Java Plus Plus, the new coffee shop at Rensselaer Polytechnic Institute Rensselaer Polytechnic Institute, at Troy, N.Y.; coeducational; founded and opened 1824 as Rensselaer School; chartered 1826. It was called Rensselaer Institute from 1837 to 1861. , which sells specialty coffees and campus-baked artisan breads to the entire Troy, N.Y., community, or Alice's Care at University of Vermont in Burlington, a special place where alums return to visit the cafe's namesake, who has worked there for 30 years. "[For] most colleges and universities, the most valuable thing they own is their name, reputation, and brand," says Wynn Medinger, creative director at Brand Logic, a 25-year-old company that acts as a sort of image consultant for universities by helping them create independent identities and highlight their strong points to attract incoming students. Prospective students don't always differentiate one school from another, so IHEs are competing for their attention. As for IHEs putting their stamp on a food item, it's pride, rather than the bottom dollar, that's the driver, notes John Kandenir, national marketing director for Aramark Campus Services. "Once you attach your school's name on a [product], it helps share local pride." The long-term value of a university-branded food item seems to stem from the connection students and alums feel when they buy and eat an item bearing the name of their school. In fact, colleges and universities can expect to generate between 8 and 10 percent on royalties generated from licensees of its products, according to according to prep. 1. As stated or indicated by; on the authority of: according to historians. 2. In keeping with: according to instructions. 3. Tim Tolokan, associate director of Athletics, Licensing, and Athletic Traditions at the University of Connecticut The University of Connecticut is the State of Connecticut's land-grant university. It was founded in 1881 and serves more than 27,000 students on its six campuses, including more than 9,000 graduate students in multiple programs. UConn's main campus is in Storrs, Connecticut. . That profit may help fund the department in which a product is made, provide student scholarships, or simply be added into the college's overall operating budget Noun 1. operating budget - a budget for current expenses as distinct from financial transactions or permanent improvements budget items, operating cost, operating expense, overhead - the expense of maintaining property (e.g. . But IHEs with experience selling school-branded items see the value of creating and continuing the sense of community for alums long after they leave campus. Here's how a handful of institutions are making their own brand of food work: It's Not for the Dogs The most alluring link on the University of Connecticut web site is one to a photo of a dreamy, creamy hand-dipped cone of something that looks like pistachio pistachio (pĭstăsh`ēō, pĭstä`shēō), tree or shrub (of the genus Pistacia) of the family Anacardiaceae (sumac family). The species that yields the pistachio nut of commerce is P. or mint chocolate chip Mint Chocolate Chip is an ice cream flavor composed of mint ice cream and small chips of mint chocolate. In some cases the liqueur creme de menthe is used to provide the mint flavor. It is usually green, but may be white in "all natural" or "organic" varieties. heaven, with a notation that calls the ice cream "the university's most delicious tradition." The school's champion sports teams won't take offense to that label if they're fans of the UConn Dairy Bar Dairy bar (Polish: bar mleczny for milk bar) is a typically Polish kind of a fast food restaurant. It was invented by the communist authorities of Poland in the mid-1960s as a means to offer cheap meals to people working in companies that had no official , which has served homemade ice cream for 50 years and taught students how to make it for even longer. Karen Thompson Karen Thompson is an American model and actress. She was Playboy magazine's Playmate of the Month for its August 1961 issue. Her centerfold was photographed by Mario Casilli. Little is known about Karen; Playboy has lost her Data Sheet. , an alum alum (ăl`əm), any one of a series of isomorphous double salts that are hydrated sulfates of a univalent cation (e.g., potassium, sodium, ammonium, cesium, or thallium) and a trivalent cation (e.g. who has managed the Dairy Bar for the past three years, says unabashedly un·a·bashed adj. 1. Not disconcerted or embarrassed; poised. 2. Not concealed or disguised; obvious: unabashed disgust. , "We have the best ice cream in Connecticut!" Many Dairy Bar patrons feel the same way, with the summer months and pre- and post-athletic game times drawing the greatest crowds. Dairy Bar ice cream is an offshoot of the Dairy Product Salesroom, which opened around 1954 and sold products made by the school of agriculture. At the time, it provided the school and some Connecticut agencies with products like sour cream, cream cheese, and milk--the tasty byproducts of classes taught in these areas. The university no longer operates the full-fledged creamery creamery: see dairying. , but ice cream-making continues, with some 25 flavor creations--including "Jonathan's Supreme" (named for the Husky mascot)--sold on campus. In 2003, the university teamed with Connecticut-based Shelf-Space Marketing to help bring Dairy Bar ice cream to dairy cases in state supermarkets. UConn was paired with Guida Dairy, also locally based, to work with the College of Agriculture and Natural Resources to help package and market eight flavors to the general public. Royal Ice Cream, a Connecticut company The Connecticut Company was the primary street railway company in the U.S. state of Connecticut from 1920 to 1936. It was controlled by the New York, New Haven and Hartford Railroad, which operated almost all the steam rail lines in the state. that remains true to UConn's recipe, produces the creamy concoctions. Recently, UConn's branding gurus took the treats to a broader audience. Half gallons can be ordered online and shipped anywhere in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. . It's not cheap: Two half gallons are $16, and the necessary overnighting in dry ice totals $73. Still, UConn ships a few orders monthly during the summer and does bang-up business at the holidays, when alums are looking for Looking for In the context of general equities, this describing a buy interest in which a dealer is asked to offer stock, often involving a capital commitment. Antithesis of in touch with. unique gifts. It's a feel-good purchase in another way, too: Royalties from ice cream sales directly support academic programs in the College of Agriculture and Natural Resources. "Students don't really notice until they graduate that we have this," Thompson says of the broad exposure of the ice cream. But sweets aren't all that the university produces and markets. In the 1980s, UConn parent Mike Zabkar, whose athlete son had just died of an illness, started a fundraising campaign for the school. He proposed that the university create and sell Huskies corn tortilla chips and salsa. The idea went forward, with the school licensing the products through Atlanta-based Collegiate Licensing Company The Collegiate Licensing Company (CLC) is an American collegiate trademark licensing and marketing company. Founded in 1981 in Selma, Alabama, CLC is the largest and oldest collegiate licensing company in the United States and currently provides its services to more than 200 . "Expertise in licensing products is paramount," says Tolokan, who adds that licensing firms help in protecting everything from the name of an item to its logo. Packaging and marketing are handled by Shelf Space Marketing, run by Zabkar's friend Tony Cusano, who is the former president of Cape Cod Potato Chips Cape Cod Potato Chips is a snack foods company most famously know for their brand of potato chips. It is headquartered in Hyannis, Massachusetts, on Cape Cod. According to the company, Cape Cod Potato Chips was founded in 1980 by Steve and Lynn Bernard. . While Zabkar is no longer involved in the endeavor, Cusano has kept up a special labeling tradition--including a small number 88 near the ingredients list. "Mike's son's athletic number was 88," explains Tolokan, who handles licensing for anything related to the university's seal, logo, or branded services. In the past few years, Tolokan says that other IHEs have begun seeing UConn's branded food efforts as a model. And with Shelf-Space's help, the institution has teamed with other Connecticut companies List of Connecticut companies includes notable companies that are, or once were, headquartered in Connecticut. A
* Four flavors of "upscale" coffee produced by Omar Coffee * Four types of Munson's chocolate bars * Bottled water, which is the only water sold during UConn athletic events at Hartford Civic Center Current arenas in the American Hockey League Eastern Conference Western Conference Arena at Harbor Yard | Broome County Veterans Memorial Arena | Cumberland County Civic Center | DCU Center | Dunkin' Donuts Center | . According to Tolokan, UConn nets approximately $50,000 annually from its chips and salsa, chocolate, water, and coffee (ice cream sales aren't tracked as closely). All of its branded items (clothing and food, but not including ice cream) bring in about $1.2 million in total annual sales. But it's more about the visibility than the profits, Tolokan says. Stuck oil Blue The deep, dark recesses of Stumphouse Mountain Tunnel Stumphouse Mountain Tunnel in Oconee County, South Carolina is an uncompleted railroad tunnel for the Blue Ridge and Atlantic Railroad. This is now a Walhalla park which also features nearby Isaqueena Falls. , 30 miles from Clemson University's South Carolina South Carolina, state of the SE United States. It is bordered by North Carolina (N), the Atlantic Ocean (SE), and Georgia (SW). Facts and Figures Area, 31,055 sq mi (80,432 sq km). Pop. (2000) 4,012,012, a 15. campus, is the perfect place for only two things--DeadPoets' Society-esque poetry readings and curing blue cheese. Fortunately for the stomachs of students and alums alike, it's the latter that has been a tradition at Clemson since 1941. The tunnel wasn't built for cheese curing, but that's why Clemson bought it. Its moist conditions are ideal for creating the pungent, marbly mold for which blue cheese is so well known. When Clemson contracted with Aramark in 1969 to run the university's two residential dining halls, the food services food services Hospital services A 24/7 department in a hospital that provides for the nutritional needs of inpatients–eg, those needing special diets, preparing meals and transporting them to the floor and, through the cafeteria, the hospital staff and company learned that it didn't have to do much to promote the school's signature cheese. "It really became popular due to word of mouth," says Missy Smith, Clemson's Aramark representative for campus dining services. "It's definitely a favorite at functions, including alumni functions, and has been featured in a number of publications, including Southern Living." The signature food is popular off-campus, as well. "We have a lot of high-end restaurants serving the blue cheese," says Rex Graves, Clemson's coordinator of Food and Vending Services. But, he adds, when demand gets too high for the cheese (as generally happens around the holidays), Clemson cuts back on what it allows to the public to ensure it has what it needs for alums. That's because production can't really be sped up to accommodate demand. The cheese takes a full six months to cure, and the process yields only 240 pounds per batch, compared to the 1,000-pound batches typically made by a large company like Kraft. "Our cheese is very labor intensive--it's hand-packed and handmade. It's not processed by machines," Graves notes. "And the milk is a high-fat content, so if you want to be on a nonfat non·fat adj. Lacking fat solids or having the fat content removed. diet, this is not the cheese for you!" Graves spent 35 years in the restaurant business, and although he's not much of a blue fan he hears from people who are how much they love it. Clemson accepts orders from its website and will ship the cheese in wedge, wheel, or "krumble" form, or as a dressing, but only overnight and in dry ice; with no preservatives preservatives, n.pl food additives that hinder spoilage by reducing the growth of microorganisms. Include nitrates and nitrites, benzoates and sulfites, and many others. , it's got to get from campus to kitchen, fast. Clemson Blue Cheese products are also available at the local Bi-Lo grocery store, so they've become a part of the community. But likely one of the best places for a taste is at a place that really knows how to showcase all that blue cheese. At Seasons restaurant on campus, the Clemson Filet pairs the cheese with rich beef. It's become a signature dish A signature dish is a recipe that identifies an individual chef. Ideally it should be unique and allow an informed gastronome to name the chef in a blind tasting. It can be thought of as the culinary equivalent of an artist finding their own style, or an author finding their own at the school. "While Clemson doesn't reveal its blue cheese product earnings, the school will churn out two to three 240-pound batches per week, through much of the year, at $19.59 for each nearly two-pound wheel. All proceeds go back into university programs, including Dairy Sciences. But revenue doesn't appear to be the driving force anyway. Says Graves: "The powers that be continue to have the blue cheese as part of the operations here, not only for sale but for part of the educational program," Graves says. "I think [having] it instills pride in what everybody does here." A Chocolate Tradition In Bethlehem, Pa., a sweet pride has swept the Lehigh University Lehigh University, at Bethlehem, Pa.; coeducational; chartered and opened 1866 by Asa Packer. It has undergraduate colleges of arts and science, business and economics, and engineering and applied science, as well as several graduate programs. campus in the form of a famous brownie. When Marry Keppel arrived 18 years ago to become Bakery Supervisor for the Lehigh University Dining Services bake shop, he received some sage advice from a co-worker: Don't mess with mess with Verb Informal, chiefly US to interfere in, or become involved with, a dangerous person, thing, or situation: he had started messing with drugs the Lehigh brownie. Janet Tucker, associate director of Alumni Relations, conveys the importance of the brownie this way: "If alums came to an event and the brownies weren't a part of the event, they'd complain." Ooey, gooey See GUI. , with a chocolate icing slathered on top--or, if you're lucky to get it in a Lehigh event's gourmet lunchbox, with a mint sauce drizzled over it--the Lehigh Brownie has been a tradition since the 1960s. For the freshman welcoming picnic, alumni gatherings, and any event in between, every single brownie is made at Keppel's shop, "Bakers Junction," located at the University Center. For everyday cravings, the brownies can be bought for $1.49 a piece, and they move off the shelves fast, says Jodie Stancato, unit marketing specialist for Lehigh University Dining Services. "Our bakery produces about 85 dozen brownies for the campus in an average week, not including holidays or special promotions," she notes. Packages of a dozen go for $9.99--another popular choice, especially among parents who receive a reminder postcard in the mail from Lehigh's clever dining services folks suggesting that purchasing one makes a nice alternative to a more traditional birthday cake for their Lehigh student. While the brownies may not help the waistline, David Joseph, executive director of Student Auxiliary Services, can't say enough about how they help morale and the sense of tradition at the school. With a "Food that comforts" slogan, the brownies are one more warm thought that current students, parents, and alums have about Lehigh. Joesph has been reading a book by former CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Starbucks Howard Schultz You can assist by [ editing it] now. , which mentions: "The most powerful and enduring brands are built from the heart; they are real and sustainable and they last because they are authentic." The Lehigh Brownie and its meaning to his school certainly came to Joseph's mind as he read those words. Perhaps the connection is so strong because the brownies are only available on campus, unlike labeled food items that other universities have. "They're just another reason for alums to come on campus," says Stancato. An Unexpected Branding Success Sometimes, an item becomes synonymous with synonymous with adjective equivalent to, the same as, identical to, similar to, identified with, equal to, tantamount to, interchangeable with, one and the same as an IHE IHE Integrating the Healthcare Enterprise IHE Institutions of Higher Education IHE International Institute for Infrastructural, Hydraulic and Environmental Engineering (historical acronym only, replaced by: IHE Delft, the Foundation) entirely by accident. That's what happened with special blue and white M&Ms at Wheaton College Wheaton College may refer to:
Soon after her 1958 Wheaton graduation, Adrienne Bevis married John Mars, who, along with his brother, co-owned Mars, the company responsible for such treats as Skittles skittles English ninepin bowling game played with a wooden disk or ball. The pins are set in a diamond formation; the player who knocks down all the pins in the fewest throws wins. Skittles has been played for centuries in public houses and clubs. , Three Musketeers, and, of course, M&Ms. While the Mrs. Mars has spent much of her post-Wheaton career living overseas, she's been one of Wheaton's most active volunteers, sitting on the college's board of trustees board of trustees Politics The posse of thugs who oversee an institution's administration. See Board of directors. since 1974. In 1995, Wheaton began its five-year Campaign for Wheaton, the college's most successful fundraiser ever, which earned $90 million (a full $30 million above its goal). Most people would say it happened thanks to the generosity of alums investing back into the place that educated them. Whimsical sweet-tooth types will credit the blue and white M&Ms. It took Mars about seven batches of hand-mixed sugar coating to exactly replicate the "Wheaton blue"--a hue that's a little bit of cobalt, navy, and teal teal: see duck. teal Any of about 15 species (genus Anas, family Anatidae) of small dabbling ducks found on the major continents and many islands. Many are popular game birds. all swooshed together. But once they got it right, Wheaton had its personalized candies, which were distributed in the traditional M&M wrapper with a Wheaton sticker added. "The 'Campaign for Wheaton' was a big moment in college history, and Adrienne recognized that we could have these special M&Ms. Everyone thought it was a great way to celebrate," says Michael Graca, Wheaton College's director of communications Director of Communications is a position in the private and public sectors. The Director of Communications is responsible for managing and directing an organization's internal and external communications. . Since the debut of the personalized candy, packages of the M&M's have been a part of every admissions packet for new students, and at every big event for the "old" ones, too. Alums would be disappointed not to see them when they return to campus, Graca says. Wheaton has no plans to sell the candies; they will simply remain available to the whole campus community, as a gentle reminder of the celebration that welcomed their entry into Wheaton history. "What makes [the M&Ms] special for us is that they come from a long-standing relationship with one of our alums," explains Graca. "They have become such a part of the college tradition." Mars now has a section of its website devoted to helping schools and companies create similar personalized treats by customizing colors and letting them write whatever can fit onto traditional M&M varieties. But "Wheaties," as Wheaton alums are called, take pride not only in perhaps being one of the first colleges to have the special candies, but in this alphabetical fact: Flipping an M&M upside down reveals a "w." Tips for Food Branding Success Like other items for sale, successful university-branded food items start with a good idea. Here's help in getting a school's food gem out to the wider community: * Determine the best distribution channels. Research potential licensees, such as local supermarkets or neighborhood restaurants to sell or serve the item. * Consider production logistics That part of logistics concerning research, design, development, manufacture, and acceptance of materiel. In consequence, production logistics includes: standardization and interoperability, contracting, quality assurance, initial provisioning, transportability, reliability and defect . How much of the product will be made on campus, and should some or all of production be farmed out to a local company? * Find a licensing company. These firms help protect and control trademarked items, including logos. A portion of royalties goes to the firm, but the consensus from experienced administrators is that it's money well spent. * Do the math. The royalty amount is a calculation based on the wholesale number of units sold; wholesale numbers equal about half of the retail price. With royalties far below the actual retail sales, in reality, most schools don't market specialty items for the money. "We don't try and compete price-wise, that is not our goal," says Rex Graves, coordinator of Food and Vending Services for Clemson University Clemson University, at Clemson, S.C.; coeducational; land-grant; state supported; opened in 1893 as a college, gained university status in 1964. The university includes programs in textile and computer research, wildlife biology, and aquaculture and maintains , home of the famous Clemson Blue Cheese. It's all about the tradition. "I'm a Clemson grad of 1973, and I think what it does is it gives me pride that it's still here. And my father-in-law graduated in 1948, and it's still here," he adds. "It's an institution of pride in what everyone does here." READERS: Does your institution have its own brand of food or food tradition? Do you have recipes created especially for your community? Tell University Business about it, and we will share your story or recipe online. Write to editorial@universitybusiness.com. Jennifer Chase In 1993 Jennifer Chase hit Jacksonville's music scene with her band The Blue Plate Special and their unorthodox approach to old blues and jazz standards. In the spring 1996 she received critical acclaim in Europe and the U.S. Esposito is a freelance writer based in Boston, Mass. |
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