Orange County Florida Selects Softscape to Better Serve Children & Families and Improve Medical Care.Business Editors/High-Tech Writers WAYLAND, Mass.--(BUSINESS WIRE)--Nov. 3, 2003 Health and Family Services Department Implements Web-Based Case Management and Client Tracking System Softscape, an industry leader in web-based human capital management (HCM HCM hypertrophic cardiomyopathy. ) and case management solutions, today announced that the Health & Family Services Department of Orange County, Florida Orange County is a county located in the U.S. state of Florida and is part of the Orlando-Kissimmee Metropolitan Statistical Area (MSA). As of 2006 Census Bureau estimates, the population is 1,043,500. [1] The county seat is Orlando. has selected Softscape to deploy CaseOne(TM), a Web-based integrated case See I-CASE. management and client tracking information system. Already live in two divisions, Softscape has enabled Orange County to better serve its children and families with improved participant tracking, information access and delivery of critical medical services. Before selecting Softscape, Orange County identified several functions to be reviewed in the case management process, including intake, assessment, case planning, coordination, treatments, program enrollments, monitoring, evaluation, and termination of services. Orange County chose Softscape for its deep public sector experience, ease of use, ability to deliver the required integrated components, fast implementation, security, and configurable architecture. The proven CaseOne system, used by many government agencies, including Connecticut Department of Children & Families and The Massachusetts Children's Trust Fund, easily meets the requirements of major metropolitan regions, supports Health and Risk information through an intuitive interface, and provides extensive security features that ensure HIPAA (Health Insurance Portability & Accountability Act of 1996, Public Law 104-191) Also known as the "Kennedy-Kassebaum Act," this U.S. law protects employees' health insurance coverage when they change or lose their jobs (Title I) and provides standards for patient health, compliance across system data. "Softscape listened to our needs, then quickly applied intuitive proven business principals to our environment, enabling us to jump start the effort and the delivery of services to our growing district," said Pete Clarke, Deputy Director of Health and Family Services, Orange County, FL. "Since the Orange County Medical Clinic has been using Softscape, we have expedited critical medical services." Orange County is automating and integrating case management to provide better client services, internal and third-party resources, and funds across divisions. Another key goal for the initiative is the ability to automatically generate reports that provide a consistent, measurable and actionable view of how many citizens are served, the services they receive, and which programs should be adjusted to optimize funds. Already, caseworkers in the divisions using the system have been able to identify assistance and programs usage by town, zip code zip code System of postal-zone codes (zip stands for “zone improvement plan”) introduced in the U.S. in 1963 to improve mail delivery and exploit electronic reading and sorting capabilities. , facility, average GPA GPA abbr. grade point average Noun 1. GPA - a measure of a student's academic achievement at a college or university; calculated by dividing the total number of grade points received by the total number attempted , and educational ability. This has enabled Health and Family Services to better serve its clients. CaseOne, which Softscape and Orange County Health and Family Services implemented in two of its six divisions, has fostered new enthusiasm amid case managers, social workers and financial assistance staff. Employees in both the Medical Clinic and the Youth and Family Services Division, have found it easy to learn and use Easy to learn refers to software that is well designed and capable of being used right away without having to wade through documentation. If you make the program work with little effort, it is easy to learn. and are excited by the ability to focus more on the welfare of the population and less on paper processes. Additionally, the automated system aids staff in quickly locating and updating records as well as adding and tracking resources using a common Web-accessible database. This real-time data Real-time data denotes information that is delivered immediately after collection. There is no delay in the timeliness of the information provided. Some uses of this term confuse it with the term dynamic data. integration enables case managers to seek services and process referrals significantly faster than with paper-based or telephone communications. Medical Clinic Sees Results from Initiative The Orange County Medical Clinic, which has been using Softscape's CaseOne since February 2003, delivers services to thousands of low-income uninsured citizens through a network of primary, secondary, and volunteer services. Softscape's automated Web-based intake, eligibility and assessment functions have significantly sped the addition of providers to the network, the generation of referrals, and routing patients to physicians or volunteers. Additionally, the Medical Clinic has been able to generate reports that analyze programs to spot trends in a community or even fraudulent use of services. The Medical Clinic has already recognized correlations between parents and children needing the same services, enabling them to determine eligibility and provide services in a single visit. Orange County To Integrate Multiple Divisions In addition to automating case management at the Medical Clinic and Youth and Family Services Divisions, Health & Family Services is implementing Softscape's CaseOne at the Citizen's Commission for Children, the Ryan White Ryan Wayne White (December 6, 1971 – April 8, 1990[1]) was a young man with AIDS from Kokomo, Indiana who became a national spokesman for AIDS, after being expelled from school because of his infection. Office,, and the Corrections Medical Division. Additionally, Health & Family Services will integrate the Medical Examiner's office, tying in dates of death with cases on file and eliminating needless tracking of citizens who once received services. About The Health & Family Services Department of Orange County, FL The Health & Family Services Department of Orange County serves the needs of children, youth and families . Their mission is to provide a safety net for children and families in Orange County, and to promote a healthy community by providing the resources that enable individuals and families to become self-sufficient and responsible. The department operates divisions covering medical care, crisis assistance, head start, emergency medical and disaster services, Community Action, Citizens' Commission for Children, foster care services, juvenile delinquency juvenile delinquency, legal term for behavior of children and adolescents that in adults would be judged criminal under law. In the United States, definitions and age limits of juveniles vary, the maximum age being set at 14 years in some states and as high as 21 , medical examiner A public official charged with investigating all sudden, suspicious, unexplained, or unnatural deaths within the area of his or her appointed jurisdiction. A medical examiner differs from a Coroner in that a medical examiner is a physician. , Ryan White Office, mosquito control, cooperative extension, commission on aging, and the regional history center. The general population of Orange County is 980,000, making it one of the largest in the State. About Softscape (www.softscape.com) Softscape, Inc. provides web-based human capital management and case management solutions to enterprises and government agencies. Softscape's award-winning software includes fully integrated performance management, cascading goals, compensation management, 360 multi-source feedback, competencies, learning management, benefits administration, grievance griev·ance n. 1. a. An actual or supposed circumstance regarded as just cause for complaint. b. A complaint or protestation based on such a circumstance. See Synonyms at injustice. 2. tracking, survey management, succession planning Management Succession Planning In organizational development, succession planning is the process of identifying and preparing suitable employees through mentoring, training and job rotation, to replace key players — such as the chief executive officer (CEO) — , talent management, and case and workforce management Workforce Management (WFM) encompasses all the responsibilities for maintaining a productive and happy workforce. Sometimes referred to as HRMS systems, or even the larger ERP systems (Oracle, PeopleSoft, SAP). There are many software vendors within this space. . The company's highly configurable systems are designed to improve organizational performance Organizational performance comprises the actual output or results of an organization as measured against its intended outputs (or goals and objectives). Specialists in many fields are concerned with organizational performance including strategic planners, operations, , shorten time-to-proficiency, ensure organizational goal alignment, and improve regulatory compliance. With millions of global users in 27 countries, Softscape's customers include Merrill Lynch Merrill Lynch & Co., Inc. (NYSE: MER TYO: 8675 ), through its subsidiaries and affiliates, provides capital markets services, investment banking and advisory services, wealth management, asset management, insurance, banking and related products and services on a global basis. , Corning, John Deere, KLA-Tencor, MA Department of Youth Services, and CT Department of Labor. To learn more about Softscape's Government Solutions visit: http://www.softscape.com The Softscape logo and marks related to Softscape products are either trademarks or registered trademarks of Softscape, Inc. Other brand & product names contained herein may be trademarks or registered trademarks of their respective holders. |
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