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Orange Business Services Ranked "World Class" by Telemark.


Achieves No. 1 rank in Telemark Telemark (tĕ`ləmärk), county (1995 pop. 163,143), 5,915 sq mi (15,320 sq km), SE Norway, bordering on the Skagerrak in the east. Skien (the capital), Porsgrunn, Kragerø, and Notodden are the chief towns.  survey of user confidence

PARIS Paris, in Greek mythology
Paris or Alexander, in Greek mythology, son of Priam and Hecuba and brother of Hector. Because it was prophesied that he would cause the destruction of Troy, Paris was abandoned on Mt.
 -- Telemark Services rates Orange Business Services Orange Business Services (formerly Equant) is a subsidiary of France Télécom and provides network and information technology business services in over 220 countries and territories.  world class in its recent publication, "Voice of the Customer: Global DataVPN" that measures user perceptions of global service providers against independent benchmarks.

In recognition of its top quadrant position in the Telemark Crystal Ball, a matrix that predicts user steadfastness, Orange Business Services is once again awarded the prestigious Dolphin insignia. The Crystal Ball predicts those service providers likely to achieve sustainable competitive advantage. The matrix displays eight global data VPN (Virtual Private Network) A private network that is configured within a public network (a carrier's network or the Internet) in order to take advantage of the economies of scale and management facilities of large networks.  operators grouped in quadrants as follows: Dolphin (Sustainable); Whale (Dominant); Shark (Focused) and Sardine sardine: see herring.
sardine

Any of certain species of small (6–12 in., or 15–30 cm, long) food fishes of the herring family (Clupeidae), especially in the genera Sardina, Sardinops, and Sardinella.
 (Commodity). To obtain the Dolphin Insignia customer satisfaction ratings must be high and "intent to buy" also must be strong.

According to according to
prep.
1. As stated or indicated by; on the authority of: according to historians.

2. In keeping with: according to instructions.

3.
 Janet Watkin, director at Telemark: "Orange Business Services are a formidable rival in the global dataVPN market. To be rated No. 1 by customers is a tremendous achievement. The presentation of a third consecutive Dolphin insignia illustrates that Orange is succeeding at winning the hearts and minds of customers."

In addition to the Dolphin insignia for a world class performance, Orange Business Services also received Telemark Awards for successfully outperforming rivals in key service categories or attributes. The Platinum Award for Best Global Operator went to Orange Business Services for achieving the highest Customer Satisfaction Index Overall.

"Orange Business Services strives to continually improve our customer experience," said Alex Gouvea, senior vice president, Customer Services & Operations, Orange Business Services. "We align ourselves with our customers through regular customer satisfaction surveys, which help us to identify improvements. This feedback is then turned into tangible action plans and constantly measured. We continually look for ways to increase our performance levels to provide the best possible service to our customers."

This report Voice of the Customer: Global DataVPN Abstract, Analysis, Appendix is based on data from 780 interviews conducted between July 1, 2006 and June 30, 2007.

About Telemark Services

Telemark is a fast growing marketing services firm offering OCEAN (Outstanding Customer Experience, Analysis and News), consultancy, publications and online analysis with proven expertise in measuring customer satisfaction, competitive analysis, benchmarking, trend analysis, channel management, new product development, demand estimates, branding, tariff analysis, and business strategy, exclusively within the telecommunications and IT sectors. An experienced team with decades of independent market research experience in the expanding market for voice, data and vision, Telemark is often the first-choice supplier for many organizations with a requirement for international market research and analysis covering emerging technologies such as VoIP, ICT (1) (Information and Communications Technology) An umbrella term for the information technology field. See IT.

(2) (International Computers and Tabulators) See ICL.

1. (testing) ICT - In Circuit Test.
 convergence and hosting applications. For more information, please visit www.telemarkservices.com or email info@telemarkservices.com.

About Orange

Orange is the key brand of France Telecom, one of the world's leading telecommunications operators with more than 161 million customers on five continents.

In June 2006, as part of the France Telecom integrated operator strategy (NExT program) to deliver simple, convergent products, Orange became the single brand for mobile, Internet and TV offers in France, the United Kingdom, The Netherlands and in Spain, strengthening Orange's position as the number two mobile and Internet services brand in Europe. In addition, Orange Business Services, which operates in 220 countries or territories, became the new banner for business communications solutions and services.

France Telecom (NYSE NYSE

See: New York Stock Exchange
:FTE FTE Full-Time Equivalent
FTE Full-Time Employee
FTE Full-Time Equivalency
FTE Full Time Employment
FTE Foundation for Teaching Economics
FTE Full Time Enrollment
FTE For the Enterprise (SQL)
FTE Fund for Theological Education
) is listed on Euronext Paris Eurolist market and on the New York Stock Exchange New York Stock Exchange (NYSE)

World's largest marketplace for securities. The exchange began as an informal meeting of 24 men in 1792 on what is now Wall Street in New York City.
. At March 31, 2007, the group had more than 100 million mobile customers, about 12.5 million internet customers and 48.5 million fixed line customers.

In 2006, France Telecom had consolidated sales of 51.7 billion euros.

Further information about Orange and France Telecom can be found on the Orange Web site at www.orange.com, www.orange-business.com or the France Telecom at www.francetelecom.com.

Orange and any other Orange product or service names included in this material are trade marks TRADE MARKS. Signs, writings or tickets put upon manufactured goods, to distinguish them from others.
     2. It seems at one time to have been thought that no man acquired a right in a particular mark or stamp. 2 Atk. 484.
 of Orange Personal Communications Services See PCS.  Limited.
COPYRIGHT 2007 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2007, Gale Group. All rights reserved.

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Publication:Business Wire
Date:Aug 6, 2007
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