Oracle's Siebel CRM Release 8 Leverages Haley To Maximize Business Flexibility and Provide Dynamic Privacy Management.PITTSBURGH -- Haley Systems, Inc., the technology leader in business rules management systems, today announced that Oracle has embedded HaleyRules[TM] and HaleyAuthority[TM] as the business rules technology in its recently announced Siebel CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. Release 8. By embedding business rules into Siebel CRM, businesses are able to achieve new levels of cost containment cost containment, n the features of a dental benefits program or of the administration of the program designed to reduce or eliminate certain charges to the plan. , time-to-market response and long-term competitive advantages. Haley technology is a key part of the Siebel Privacy Management solution within Siebel Universal Customer Master, a comprehensive customer data hub that unifies customer data across multiple business units and functionally disparate systems to provide a trusted authoritative source of customer information across the enterprise. "Providing business users with an easy to use, yet powerful way to define and refine their business rules is a key ingredient to enabling business agility," says Mark Woollen woollen fabrics such as tweeds, felts, flannels, blankets, knitwear made of wool with a shorter fiber length than that used for worsted. , Vice President of CRM Product Strategy at Oracle. "By leveraging technology from Haley in Oracle's Siebel CRM Release 8, we are able to provide our customers with a high-performance solution that will enable them to define and enforce the rules they need to stay ahead in today's fast paced, ever changing business environment." HaleyAuthority is the multi-user rule authoring application that enables business users to capture, organize, manage and test business rules. It stores rules in a central knowledge management database. Rules files are used by Haley's business rules engine - HaleyRules - the technology-leading business rules inference engine The processing program in an expert system. It derives a conclusion from the facts and rules contained in the knowledge base using various artificial intelligence techniques. inference engine - A program that infers new facts from known facts using inference rules. for Java and .NET environments. Haley's business rules technology will give Oracle's Siebel CRM users the ability to customize their business processes and policies. As a premier Oracle partner, Haley also offers optional add-on and plug-in products to enhance the Siebel CRM solution and a broad range of expert professional services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products. including consulting, training and implementation. "The strength of Haley's proven technology, robust lightweight rules engine and unique approach to rules authoring provides business users advanced accessibility and control to capture, manage and review business rules," said Hans Witt, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. and President of Haley Systems. About Haley Systems Founded in 1989, Haley Systems, Inc. is the first business rules management system (BRMS BRMS Business Rule Management Systems BRMS Backup and Recovery Media Service BRMS Backup Recovery and Media Services ) vendor to address the demanding needs of dynamic enterprises that require frequent and rapid changes to complex business processes and rules. The Haley Business Rules Management Suite is the only BRMS on the market to combine high-performance, rules-based processing with natural English Natural English - Programming in normal, spoken English. [Sammet 1969, p.768]. language understanding. Haley customers use plain English Plain English (sometimes known, more broadly, as plain language) is a communication style that focuses on considering the audience's needs when writing. It recommends avoiding unnecessary words and avoiding jargon, technical terms, and long and ambiguous sentences. to automate business rules in their strategic software applications. By empowering business users to manage business rules and decisions directly from their desktop, Haley eliminates the IT bottleneck caused by dependency on programmer intervention to create and maintain rules. Haley users gain dramatically reduced rule change cycle times, resulting in several competitive advantages, including improved customer responsiveness, enhanced revenue opportunities, faster time-to-market and reduced IT costs. Major Global 1000 companies such as Adobe, BUPA BUPA n abbr (= British United Provident Association) → seguro médico privado , Cigna, Countrywide, HealthMarkets, One Beacon Insurance, Oracle and United Healthcare, as well as government organizations including the U.S. Army, and the Department of Labor rely on Haley products. Based in Pittsburgh, Pa., Haley is privately held, with venture capital backing from Pequot Ventures, Draper Triangle Ventures, LP, and PA Early Stage. For more information on Haley Systems, visit www.haley.com. HaleyAuthority and HaleyRules are trademarks of Haley Systems, Inc. Oracle, JD Edwards See J.D. Edwards. , PeopleSoft, and Siebel are registered trademarks of Oracle Corporation and/or its affiliates. All other product and company names mentioned are the property of their respective owners and are mentioned for identification purposes only. |
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