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Optivon selected as LACOM's provider of IP Centrex and VoIP-enabled services.


Optivon, a provider of telephony services, and Latin American Communications, Inc. (LACOM LACOM Low Altitude Contour Matching ) have signed an agreement for LACOM to be a reseller An organization that sells hardware and software to the general public. Resellers purchase products from software publishers and hardware manufacturers.  of Optivon's Advanced Call ManagementSM services in Puerto Rico Puerto Rico (pwār`tō rē`kō), island (2005 est. pop. 3,917,000), 3,508 sq mi (9,086 sq km), West Indies, c.1,000 mi (1,610 km) SE of Miami, Fla. . LACOM, a company that specializes in sales and distribution of telecommunications products in the Carribean market, focuses on establishing long-term relationships with small, medium-sized and large corporations, has 2,000 lines serving 235 business customers. Advanced Call ManagementSM services combine Optivon's experience in personally assisted calls with a VoIP platform and friendly technology for unified management of voice mail and e-mail. Optivon's suite of services include Unified Communications The real time redirection of a voice, text or e-mail message to the device closest to the intended recipient at any given time. For example, voice calls to desk phones could be routed to the user's cellphone when required. , Personal Agent, Service Dispatch, Remote Receptionist and Contact Center. All are enabled through Web-based portals, using a voice-over-IP platform.

www.optivon.com and www.lacom1.com
COPYRIGHT 2004 Technology Marketing Corporation
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2004, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Title Annotation:Latin American Communications Inc., contract
Publication:Customer Interaction Solutions
Article Type:Brief Article
Geographic Code:1USA
Date:Nov 1, 2004
Words:125
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