Operations Automation Software Vendor Help/Systems Forms Technical Alliance with ACOM Solutions, Inc.

Business Editors/High-Tech Writers

MINNEAPOLIS & LONG BEACH, Calif.--(BUSINESS WIRE)--March 31, 2003

Help/Systems, Inc., developer and marketer of operations automation software for iSeries (AS/400) computer users, and ACOM Solutions, Inc., developer and marketer of automated solutions for payments, document output and B2B ecommerce, announced today that the two companies have formed a technical alliance and that Help/Systems has become an ACOM referral partner.

"Like ACOM, Help/Systems has earned excellent recognition and respect in the iSeries (AS/400) world, and we expect that through this technical alliance, both of our companies will realize elevated market visibility and product awareness, while extending the value of our solutions to our respective customer groups," said Gregory T. Church, ACOM vice president of marketing, communications and product management. "Our companies take different avenues to the streamlining of back office practices, both extremely valuable as businesses struggle to maintain profitability in exiguous economic times."

Under the agreement, Help/Systems will identify existing, new and potential customers that can benefit from automating and streamlining back office processes with ACOM's document output and payment management solutions. ACOM has a substantial presence in the iSeries (AS/400) community with solutions for document output management and electronic transmission, MICR laser check and ACH payments with both paper-based and electronic remittance detail, and ecommerce translation and trading partner connectivity.

Help/Systems' Robot Automated Operations Solution automates key back office operations, including activities such as job scheduling, message management, backup and recovery, report management, performance management, client management and system management.

According to Tom Huntington, Vice President of Technical Services, besides cross-referring their respective solutions, the two companies may engage in joint marketing activities.

"We're delighted to partner with ACOM, and we believe that their solutions will be well-received in our market," Huntington said. "The back office is a critical area that can benefit greatly from automation in various forms. ACOM's solutions address some of the areas where businesses can realize significant benefits from the redeployment of financial and personnel resources to handle multiple tasks in the back office, and which deliver a readily identifiable ROI that easily justifies the purchase of an ACOM solution."

ABOUT HELP/SYSTEMS

Headquartered in Minnetonka, Minnesota, Help/Systems, Inc. is the developer of the Robot Automated Operations Solution and the world's largest software company specializing in operations automation software for IBM iSeries servers, and the country's first ISO 9001 Certified software company. For more information, contact Tom Huntington, vice president of technical services, 952/563-1606; e-mail [e-mail].

ABOUT ACOM SOLUTIONS

ACOM is a leader in the field of back office process management, offering solutions for payment management, document output management, purchasing management and B2B eCommerce management. The company's solutions integrate seamlessly with enterprise applications such as ERP and CRM to enhance back office and B2B processes for electronic, Internet and paper-based commerce. ACOM offers solutions in the Microsoft Windows and the IBM iSeries (AS/400) environments, including hardware, software, professional services, supplies, and maintenance contracts, as well as the company's 30-day No Risk Guarantee. Contact ACOM Solutions at 2850 E. 29th Street, Long Beach, CA 90806; telephone [phone]; fax [phone]; e-mail [e-mail]; Web: www.acom.com/pr.