Opalis Achieves 'Fully Aware' Automated IT Operations With Latest Release of Opalis Integration Server.90+ Out-of-the-Box Workflow Processes, New Integration Packs, Dashboard, and Newly Unveiled Solutions Allow for Easy Automation of Key Processes TORONTO -- Opalis Software, Inc., the leading provider of Run Book Automation (RBA RBA Rare Bird Alert RBA Reserve Bank of Australia RBA Run Book Automation RBA Rochester Business Alliance RBA Rights-Based Approach RBA Royal Brunei Airlines (ICAO code) RBA Relative Byte Address RBA relative binding affinity ) software that orchestrates, integrates, and automates IT operational processes, today announced availability of the latest version of Opalis Integration Server. The new release ships later this month and includes support for more than 90 out-of-the-box workflow process templates, five new integration packs, and a significantly enhanced dashboard. In addition, the company unveiled five new automation solution areas. The new technology and solution areas empower IT Operations staff to become 'fully aware' of incident, problem, configuration, change, and release processes, leading to a reduction in operational costs, improved service delivery, and ensured compliance and ITIL (Information Technology Infrastructure Library, www.itil.co.uk) One of the more comprehensive as well as non-proprietary and publicly available sets of guidelines for "best practice" IT services management, owned by the British Office of Government Commerce (OGC). best practices through repeatable automation methods. "Businesses continue to scrutinize scru·ti·nize tr.v. scru·ti·nized, scru·ti·niz·ing, scru·ti·niz·es To examine or observe with great care; inspect critically. scru the effectiveness and accountability of their IT operations organizations," said David Williams David Williams is the name of: Musicians
Opalis' RBA software provides the orchestration orchestration Art of choosing which instruments to use for a given piece of music. The sections of the orchestra historically were separate ensembles: the stringed instruments for indoors, the woodwind instruments for outdoors, the horns for hunting, and trumpets and drums , integration, and automation of operational processes across multiple data, departmental, and application silos. This is achieved through Opalis' extensive out-of-the-box process templates and integration for leading management vendors, and its script/code-free workflow that incorporates the people, processes, and technologies involved in operational procedures The detailed methods by which headquarters and units carry out their operational tasks. . Highlighted new elements of Opalis Integration Server 5.3 include: * Solutions-Based Policies to Address ITIL Processes in the Data Center - New ITIL-based, out-of-the-box process templates automate IT operational processes and provide visibility into incident, problem, configuration, change, and release processes. Opalis makes available over 90 pre-built process templates based on proven best practices, including usage scenarios for IT tasks such as auto-ticketing, scheduling change management, orchestrating configuration management, and coordinating releases. Most significant is the addition of 20 new policies to specifically address virtualization An umbrella term for enhancing a computer's ability to do work. Following are the ways virtualization is used. Hardware Virtualization Partitioning the computer's memory into separate and isolated "virtual machines" simulates multiple machines within one physical computer. and security tasks. * New Integration Packs - Five new integration packs have been added to Opalis' existing 22 packs, representing the broadest range of integration available in the RBA space and enabling IT Operations to connect and interact with a variety of heterogeneous systems management tools that exist in today's data centers. The 5.3 release supports new packs for BMC (BMC Software, Inc., Houston, TX, www.bmc.com) A leading supplier of software that supports and improves the availability, performance, and recovery of applications in complex computing environments. Atrium, BMC Remedy, Microsoft SCOM SCOM System Center Operations Manager (Microsoft) SCOM Sweet Child O' Mine (Guns N' Roses song) SCOM Software Center Operator Manual SCOM Software Center Operation Manual SCOM Symbian Connect Object Model , Microsoft Active Directory, and VMware VirtualCenter 2. * New Dashboard - New dashboard views give IT Operations end-to-end visibility of IT process management, from administration to reporting. Capabilities include access to key metrics, such as success/failure status, duration, load distribution, and ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot). on automated IT tasks. Activity and key statistics on IT tasks can be tracked from a single, unified view. Opalis Delivers Process Template Solutions and Best Practices Aligned with ITIL Objectives New Opalis solutions enable organizations to align IT services with business objectives by automating IT Operations management Operations management is an area of business that is concerned with the production of goods and services, and involves the responsibility of ensuring that business operations are efficient and effective. through repeatable, reliable, and standardized best practices. Opalis combines a set of policies, or workflows, to provide targeted solutions for the following key areas of IT Operations: * Incident Process Automation - addresses unanticipated incidents immediately and improves response time, meets SLA's, and reduces support costs. * Problem Process Automation - automates maintenance and remediation routines to reduce operational costs and ensure service availability. * Change Process Automation - integrates systems and automates change requests and approval processes to improve service delivery. * Configuration Process Automation - integrates data center tools and automatically updates system information to reduce service interruption. * Release Process Automation - automates roll-out procedures and verification processes to improve availability and speed of delivery. "As IT organizations continue to adopt ITIL best practices across incident, problem, configuration, and change management, and automate tasks within these processes, customers have asked to have a single point of orchestration," said Todd DeLaughter, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. and President of Opalis. "Opalis provides the widest coverage of both IT process automation policies and industry integrations, enabling greater levels of efficiency and the ability to be more in control and fully aware of IT process automation." About Opalis Software, Inc. Opalis Software, Inc., founded in 1999 and headquartered in Toronto, Ontario, is the leading provider of Run Book Automation software that orchestrates, integrates, and automates IT operational processes. With Opalis, IT organizations can reduce costs, improve service delivery, and ensure compliance through repeatable, reliable and standardized best practices. With more than 750 global customers, including Toyota, Woolworths, Johnson & Johnson, British Telecom The telephone and communications carrier that provides services in Great Britain and Northern Ireland. It used to be a division of the British Post Office, but was privatized in 1984 under Margaret Thatcher's administration. , and the Bank of New York The Bank of New York, abbrieviated to BNY, was a global financial services company that existed until its merger with the Mellon Financial Corporation on July 2, 2007.[1] The bank now continues under the new name of The Bank of New York Mellon Corporation. , and the most comprehensive set of integrations with leading service management tools, Opalis integrates into any system, process, or application and standardizes them into ITIL best practices. For more information on Opalis, please visit www.opalis.com. |
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