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Ontario computers can't process social assistance increases.


TORONTO -- Ontario's increased welfare and disability support payments, the first increase in 11 years, will arrive in two lumpsum amounts in October because of problems with a computer system installed at a cost of $500 million by the Harris government. It cannot process the changes into the monthly installments.

"We have a computer that just can't do it," said Minister of Community and Social Services social services
Noun, pl

welfare services provided by local authorities or a state agency for people with particular social needs

social services nplservicios mpl sociales 
 Sandra Pupatello Sandra Pupatello (born October 6, 1962) is a politician in Ontario, Canada. She has served in the Legislative Assembly of Ontario since 1995 as a member of the Ontario Liberal Party, and is currently the Minister of Economic Development and Trade and Minister Responsible for . "I'm told it's technologically impossible--the technology is just not there, it will now have to be added in." She accused her Tory predecessors of sacrificing business sense to political expediency ex·pe·di·en·cy  
n. pl. ex·pe·di·en·cies
1. Appropriateness to the purpose at hand; fitness.

2. Adherence to self-serving means:
 when it came to the original computer contract. She states that the paper trail confirms this assertion.

The computer system is unable to incorporate the three-per-cent increase in benefits announced in the May 18 provincial budget.

This means welfare and disability support recipients cannot receive the three-per-cent increases in monthly payments, but will get two separate lump sum Lump sum

A large one-time payment of money.
 payments this fall.

The program design was contracted to Anderson Anderson, river, Canada
Anderson, river, c.465 mi (750 km) long, rising in several lakes in N central Northwest Territories, Canada. It meanders north and west before receiving the Carnwath River and flowing north to Liverpool Bay, an arm of the Arctic
 Consulting, now called Accenture Canada. The company was supposed to paid out of savings achieved for the government. Estimated costs were initially $250 million which rose to $500 million. Minister Pupatello has accepted Accenture's explanation and blames the previous Tory government.

Accenture claims that the problems were created by the government of the day which was insisted on deadlines that did not allow for proper testing before it was put into operation.

Provincial auditor auditor n. an accountant who conducts an audit to verify the accuracy of the financial records and accounting practices of a business or government. A proper audit will point out deficiencies in accounting and other financial operations.  Erik Petrers criticized the government in 2002 for cost overruns Noun 1. cost overrun - excess of cost over budget; "the cost overrun necessitated an additional allocation of funds in the budget"
cost - the total spent for goods or services including money and time and labor
 and technical flaws that included the issuance of cheques for individuals who were not on social assistance. The computer system was supposed to improve welfare fraud detection and the delivery of social assistance benefits.

A family on welfare will get $130 more in October and again in December while a family living on disability payments will get an additional $200 in September and again in November.

Repair to the computer program is expected by March 2005 at cost of $20 At that time the increases will be incorporated into the monthly cheques. The revision work has been contracted to Accenture.
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Copyright 2004, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Title Annotation:Income Security
Publication:Community Action
Article Type:Brief Article
Geographic Code:1CONT
Date:Jul 12, 2004
Words:349
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