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One of the multifamily industry's leading mystery shopping companies joins NSC.


Ellis Property Management Services (EPMS EPMS Employee Performance Management System
EPMS Enlisted Personnel Management System
EPMS Enterprise Project Management System
EPMS Electrical Power Management System
EPMS Electronic Publishing Management System
EPMS East Paulding Middle School
), AMO AMO - America's Multimedia Online , a nationwide consulting and marketing finn, has been accepted by the National Apartment Association Board of Directors as a member of the prestigious National Suppliers Council. EPMS was established in 1984 to provide executive-level management and marketing consulting services Noun 1. consulting service - service provided by a professional advisor (e.g., a lawyer or doctor or CPA etc.)
service - work done by one person or group that benefits another; "budget separately for goods and services"
 to the multifamily industry.

A leader in "mystery shopping Mystery shopping is a tool used by market research companies to measure quality of retail service. These companies send mystery shoppers to 'act' as shoppers in return for some combination of cash, store credit, purchase discounts, or reimbursement for the goods or services ," the evaluation of the sales skills and performance of onsite leasing professionals, EPMS conducts more than 1,500 apartment shops a month. EPMS has established a Web-based presence that makes it simple for customers to order, monitor the status and receive their shopping reports electronically from any location. The EPMS shopping Web site features include online review of current and past reports, customized report comparison graphs and summaries, and a special "Training Tips and Performance Enhancers" section that provides immediate instruction to address areas of weakness.

The EPMS Shepping Report Performance Comparison--A Nationwide Benchmark

Using its extensive shopping data, EPMS produces a quarterly report to address the question that is often asked by their clients, "How do our onsite leasing professionals compare to those in other similar companies?" The Benchmark summary answers this question by allowing them to compare their shopping performance to other national and regional operators.

In addition to nationwide shopping reports, EPMS provides an array of services to the multifamily industry including:

* Training Seminars and Custom Presentations

* Comprehensive Market Comparable Studies

* Special Problem Consulting/Troubleshooting

* Under-performing Multifamily Asset Turnaround

* Contract Marketing and Leasing

* Off-Site Management--Management and leasing of single-family homes, duplexes, condominiums, and small clusters of residential rental units. With consultation from its major customers, EPMS has identified the 10 leading performance questions that are common to all telephone/onsite mystery shopping reports. The Quarterly Shopping Report Performance Comparison measures the affirmative AFFIRMATIVE. Averring a fact to be true; that which is opposed to negative. (q.v.)
     2. It is a general rule of evidence that the affirmative of the issue must be proved. Bull. N. P. 298 ; Peake, Ev. 2.
     3.
 answers to those 10 key and universal shopping report questions. This Benchmark Comparison is available at www.epmsonline.com.

Rick Ellis Rick Ellis could refer to the current CEO of New Zealand's state broadcaster, TVNZ.

Or a senior environmental geologist/project manager living in Overland Park, Kansas.
, CAM, CPM (1) (Critical Path Method) A project management planning and control technique implemented on computers. The critical path is the series of activities and tasks in the project that have no built-in slack time. , President of EPMS, is a leading expert on apartment marketing and property positioning. Areas of expertise include market comparable studies, onsite operations evaluation, training curriculum design and new property lease-ups. Ellis is also a much sought after speaker, making hundreds of presentations each year on topics from basic apartment leasing and resident retention, to the "Economics of Apartments." He also holds a Texas Real Estate Broker license and is an Eagle Scout Ea·gle Scout  
n.
One who has achieved the highest rank in the Boy Scouts.

Noun 1. Eagle Scout - a Boy Scout who has earned many merit badges
Boy Scout - a boy who is a member of the Boy Scouts
.

Joanna Joanna, in the Bible
Joanna, in the New Testament.

1 Wife of Herod's steward Chuza. She was a follower of Jesus and was one who found the tomb empty.

2 Ancestor of St. Joseph.
 Ellis, CAM, CAPS, Vice President of Operations, directs the company's nationwide onsite leasing consultant shopping and evaluation services, the part of the firm for which EPMS may be best known. Under her direction, EPMS has established itself as a premier apartment shopping company in the nation producing more than 1,300 mystery shops each month. Shopping clients include most major apartment developers, management companies and REITs. She is a licensed Texas Real Estate Agent.

EPMS looks forward to heightening height·en  
v. height·ened, height·en·ing, height·ens

v.tr.
1. To raise or increase the quantity or degree of; intensify.

2. To make high or higher; raise.

v.intr.
 its commitment to this industry, which has supported its company for more than 18 years. Please contact EPMS, AMO, at 972/256-3767 or e-mail, info@epmsonline.com. For comprehensive information about EPMS services visit www.epmsonline.com.
COPYRIGHT 2002 National Apartment Association
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2002, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Units
Date:Oct 1, 2002
Words:501
Previous Article:National Suppliers Council directory.
Next Article:Preston Creek Apartments announces second phase. (Community Showcase).



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