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One night's takeout spawns new career.


Real estate broker Kenneth Berg stopped by Koo KOO Korte Officiers Opleiding
KOO Key Operating Objectives
 Koo Roo to check out what was attracting crowds; now he's he's  

1. Contraction of he is: He's going to school today.

2. Contraction of he has: He's already been to the museum.
 chairman of the chicken chain

Kenneth Berg left his home in L.A. one evening in 1990 to buy some chicken. He picked it up at a takeout Takeout

A financing to refinance or take out another loan.
 eatery on Fairfax Avenue Fairfax Avenue is a street on north central Los Angeles, California. It runs from La Cienega Boulevard (which separates the Westside from the central part of the city) with Culver City at its southern end to Hollywood Boulevard in Hollywood on its northern end. , and headed home to eat it while watching the Academy Awards.

On the way home, he happened to drive by the Koo Koo Roo Inc. eatery at the comer com·er  
n.
1. One that arrives or comes: free food for all comers.

2. One showing promise of attaining success: a political comer.

Noun 1.
 of Beverly Boulevard Beverly Boulevard is one of the main east-west thoroughfares in Los Angeles. It begins off of Santa Monica Boulevard in the Beverly Hills and West Hollywood border and ends on Lucas Avenue near Downtown Los Angeles.  and Orlando Orlando, city, United States
Orlando (ôrlăn`dō), city (1990 pop. 164,693), seat of Orange co., central Fla., in a lake region; inc. 1875. In a citrus fruit and farm area, it is one of the world's most visited vacation spots.
 Avenue and saw a line outside the door. He stopped the car and got in line. Those in line with him raved to him about the Koo Koo Roo chicken, he says.

Berg went inside and ordered a two-piece combo. "It was the best chicken I ever had in my life," he says.

He went back to the eatery the next day and ordered the entire menu, which consisted of six different side dishes side dish
n.
A dish served as an accompaniment to the main course.

Noun 1. side dish - a dish that is served with, but is subordinate to, a main course
entremets, side order
 and four chicken pieces.

Berg, who spent most of his career in real estate, befriended the eatery's owners, two brothers named Mike and Ray Badalian. Later he bought 50 percent of the company for $2.5 million. At that time there were two Koo Koo Roo outlets, the second in Koreatown Koreatown (Korean: 코리아타운) is a term to describe the Korean ethnic enclave within a city or metropolitan area. Argentina
Buenos Aires
, he says.

But Berg was only an investor and had no hands-on hands-on
adj.
Involving active participation; applied, as opposed to theoretical: "We're involved in hands-on operations, pulling levers, pushing buttons" Arthur R. Taylor.
 control at that time. "I couldn't even get a sandwich put on the menu," he says.

He finally bought out the other owners in 1992 and took the company public that year. He is now chairman of Koo Koo Roo.

Koo Koo Roo now operates 16 outlets nationwide. The quick-serve eateries serve chicken, turkey, sandwiches, salads and 23 side dishes. Some outlets also have coffee and dessert bars.

The chain is losing money right now because it is spending $5 million a year on corporate overhead that includes a large, expert, expensive management team, Berg says. At the moment, many of its stores are profitable, but there aren't enough of them to cover the expensive overhead.

However, the costly management team, which took three years to put together, is in place to position Koo Koo Roo for a big expansion. The expansion would opening 40 outlets on both U.S. coasts during 1996.

Koo Koo Roo reported a loss of $1.2 million, or 9 cents a share, during its fiscal first quarter ended Sept. 27, compared with a loss of $840,000, or 10 cents a share, during the year earlier period. Revenues were $5.6 million vs. $2.6 million a year earlier.

With the expansion, Koo Koo Roo should go into the black by the second or third quarter of 1996, he says.

Its stock closed at $6.56 on Jan. 9, off 35 percent from its 52-week high of $10.18. Investors are waiting for the company to expand and start making money, Berg says.

Berg says working at Koo Koo Roo "isn't work."

"I really love what I do," he says. He must. Berg says he works seven days a week and hasn't taken a vacation in two and a half years.

He says he finds the business very rewarding because, for one, some doctors tell their heart patients to go to Koo Koo Roo so that they will eat healthier food.

He also gets a kick out of watching celebrities come to the eateries. "I love to watch them eat and enjoy our food," he says, declining to name specific celebrities who patronize pa·tron·ize  
tr.v. pa·tron·ized, pa·tron·iz·ing, pa·tron·iz·es
1. To act as a patron to; support or sponsor.

2. To go to as a customer, especially on a regular basis.

3.
 the chain.

Berg "establishes bonds with all kinds of people at all levels," says Robert Krautz, Koo Koo Roo's vice president and chief financial officer.

Berg credits his management team for much of the chain's success in building revenue. It is extremely important to pick the right employees for the right jobs and then motivate them, he says.

It is also important to respect them and earn their loyalty, he says.

Further, he lets them do what they want without interfering and "gives them room to grow," he adds.

"He's a very warm, supportive person to work with," said company Vice Chairman Donna Guido. He has very high standards but he's easy on people, she said.

Berg is also a firm believer in good training for employees. Each member of Koo Koo Roo's management goes through a four-month training program, he says.

"Everything he does has to be first class," says Koo Koo Roo President Michael Mooslin.

In the future, Berg says, he plans to expand Koo Koo Roo using "controlled growth" to "make sure everything goes properly," he says.

About 25 of the 40 eateries the company plans to open this year are expected to be in California California (kăl'ĭfôr`nyə), most populous state in the United States, located in the Far West; bordered by Oregon (N), Nevada and, across the Colorado River, Arizona (E), Mexico (S), and the Pacific Ocean (W). , he says. Up to 10 of these should be in L.A. County, he adds.

The expansion is being financed by $18.5 million the company raised in two private placements last February and June, he says. Berg grew up in Metuchen, N.J. He originally wanted to be a doctor, but he wasn't smart enough or dedicated enough, he says. And he didn't have a 4.0 average.

So he attended Indiana University Indiana University, main campus at Bloomington; state supported; coeducational; chartered 1820 as a seminary, opened 1824. It became a college in 1828 and a university in 1838. The medical center (run jointly with Purdue Univ.  and majored in economics. One summer while in college he worked for a housing developer in Edison, N.J. The developer paid him $10 for every house he sold. Berg says he ended up selling 97 houses in less than three weeks.

"I found out I was a good salesman," he said.

After he graduated from college in 1951, he went back to Edison, N.J., got his real estate broker's license, and started selling houses.

He opened his own brokerage office, but by 1958 he had four offices in New Jersey. He continued to build the company and 11 years later, in 1969, he was operating 14 offices in that state. The company was called the Berg Agency.

He took the Berg Agency public in 1970 so that he could begin to acquire other real estate brokerages and expand nationally. At that point, he changed the name to Berg Enterprises Inc.

Berg Enterprises continued to grow over the next 11 years, and by 1981 had 2,200 brokers. It also expanded into the home mortgage business, and began selling homeowners and casualty insurance. Berg was its chairman and president.

The residential brokerage business was sold to Sears Roebuck & Co. in 1981. The rest of the company, still called Berg Enterprises, was finally sold in 1985 to American Can Inc., which is now known as Travelers Insurance Cos.

Between 1985 and 1990, Berg continued to act as chairman and president of American Can's Berg Enterprises subsidiary and left to "kind of" retire in 1990. He lived in New York New York, state, United States
New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of
 but had an apartment in L.A.

It was while he was staying there that he discovered Koo Koo Roo's chicken.

RELATED ARTICLE: Snapshot (1) A saved copy of memory including the contents of all memory bytes, hardware registers and status indicators. It is periodically taken in order to restore the system in the event of failure.

(2) A saved copy of a file before it is updated.
 

Kenneth Berg

Native of: Metuchen, N.J. Resident of: Los Angeles Los Angeles (lôs ăn`jələs, lŏs, ăn`jəlēz'), city (1990 pop. 3,485,398), seat of Los Angeles co., S Calif.; inc. 1850.  Age: 69 Education: B.S. in economics, Indiana University
COPYRIGHT 1996 CBJ, L.P.
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 1996, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Article Details
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Title Annotation:Koo Koo Roo Inc. Chairman Kenneth Berg
Author:Glover, Kara
Publication:Los Angeles Business Journal
Date:Jan 15, 1996
Words:1157
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