Oncontact announces availability of CMS 6.0. (New Products).Oncontact Software, a provider of CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. software for mid-market companies, recently released its Client Management Software (CMS (1) See content management system and color management system. (2) (Conversational Monitor System) Software that provides interactive communications for IBM's VM operating system. ), version 6.0. This new version builds on the continued functionality of CMS, a customizable CRM system that allows users to manage sales, marketing and customer service strategies from a single software suite. CMS 6.0 takes some of CMS' soundest components -- easy-to-use interface, marketing and campaign management, call center -- and adds advanced features. CMS 6.0 can be run in a Windows or Web environment to give customers the flexibility of choosing how users access the system. CMS 6.0 includes new and enhanced features, including advanced analytics for campaign and marketing management, advanced analytics for account management, out-of-the-box call center integration and enhanced bidirectional The ability to move, transfer or transmit in both directions. integration with Microsoft Outlook For the e-mail and news client bundled with certain versions of Microsoft Windows, see . Microsoft Outlook or Outlook (full name Microsoft Office Outlook and Lotus Notes Messaging and groupware software from IBM Lotus that was introduced in 1989 for OS/2 and later expanded to Windows, Mac, Unix, NetWare, AS/400 and S/390. Notes provides e-mail, document sharing, workflow, group discussions and calendaring and scheduling. . Additionally, CMS 6.0 has been certified and verified to support Office XP. www.oncontact.com/262-375-6555 |
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