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On the problem of size.


Wal-Mart and Microsoft are both tripping over Tripping Over is a British/Australian six-part drama series. Its first episode aired on Network Ten in Australia on October 25 2006, and in the United Kingdom on Five on October 30 2006. In the UK Tripping Over is repeated on Five Life.  problems associated with being big. In Wal-Mart's case, opponents have attacked on many fronts--the chain's treatment of immigrants and women, its economic impact on communities, and even its power over books and music. These attacks will challenge Wal-Mart's ability to keep growing. Somehow, top management didn't understand that as you become a dominant player, the rules change. To cope with that transition, the top brass needs to shed their small town cultural insulation and work with these different constituencies, thereby taking some steam out of their opponents' sails. That's what incumbents have to do in today's environment.

Microsoft also has struggled mightily with the transition to size, as evidenced by the government's antitrust case Noun 1. antitrust case - a legal action brought against parties who are charged with limiting free competition in the market place
action at law, legal action, action - a judicial proceeding brought by one party against another; one party prosecutes another for a
. When you're the 800-pound gorilla, you can't threaten to choke off to stop a person in the execution of a purpose; as, to choke off a speaker by uproar.

See also: Choke
 someone's air supply. The legal fight is over, but still the company faces a deep challenge of breaking out of its insular mind-set. The fact that it has just paid more than $30 billion in dividends is tacit admission that it can't make a major acquisition. The regulatory and marketplace reaction would be too severe. Nor did it make sense to Bill Gates (person) Bill Gates - William Henry Gates III, Chief Executive Officer of Microsoft, which he co-founded in 1975 with Paul Allen. In 1994 Gates is a billionaire, worth $9.35b and Microsoft is worth about $27b.  or Steve Ballmer to invest that money in product development. They already are spending billions there with little to show for it. It seems that Microsoft is trapped in its monopoly.

How can CEOs avoid the bigness trap? Clearly, it's important to create a culture in which top executives are sensitive to outside perceptions. Denial is not a good defense. And the smartest CEOs create feedback mechanisms that allow some unvarnished truths to reach their ears. It seems those skill sets are becoming more important than ever.

I recently returned from a trip to Germany with a serious concern. Germany is such a wealthy, technologically sophisticated country. Yet in all of my discussions with American CEOs, Germany almost never comes up.

It's true that the German economy is not growing very fast, but there is still big purchasing power Purchasing Power

1. The value of a currency expressed in terms of the amount of goods or services that one unit of money can buy. Purchasing power is important because, all else being equal, inflation decreases the amount of goods or services you'd be able to purchase.

2.
. Aside from missing out on sales, U.S. companies also are at risk of not spotting new trends and technologies. In geographic terms, Germany is an important platform for operating in the markets of Eastern and Central Europe Central Europe is the region lying between the variously and vaguely defined areas of Eastern and Western Europe. In addition, Northern, Southern and Southeastern Europe may variously delimit or overlap into Central Europe. .

The fact that American CEOs are indifferent to Germany while German CEOs are racing into the U.S. (think of Bayer, BMW BMW
 in full Bayerische Motoren Werke AG

German automaker. Founded as an aircraft engine manufacturer in 1916, the company assumed the name Bayerische Motoren Werke and became known for its high-speed motorcycles in the 1920s.
, Deutsche Telekom and T-Mobile, DHL DHL
abbr.
1. Doctor of Hebrew Letters

2. Doctor of Hebrew Literature
, Mercedes-Benz, SAP, Siemens and Volkswagen) could create a dangerous imbalance. Political leaders on both sides of the Atlantic have a stake in making sure the business relationship remains balanced. And from a strictly business point of view, I'm convinced there are solid reasons why Germany belongs in a CEO's geographic portfolio.
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Copyright 2004, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Title Annotation:Editor's Note
Author:Holstein, William J.
Publication:Chief Executive (U.S.)
Geographic Code:4EUGE
Date:Aug 1, 2004
Words:450
Previous Article:Let airlines fail.(Editorial)(Brief Article)
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