Office-Shadow and MissionMode Partner to Speed up Crisis Recovery and Reduce Business Downtime.LONDON & ST. PAUL St. Paul as a missionary he fearlessly confronts the “perils of waters, of robbers, in the city, in the wilderness.” [N.T.: II Cor. 11:26] See : Bravery , Minn. -- Partners Integrate Business Continuity Planning Business Continuity Planning (BCP) is an interdisciplinary peer mentoring methodology used to create and validate a practiced logistical plan for how an organization will recover and restore partially or completely interrupted critical function(s) within a predetermined and Crisis Communications Crisis communications are generally considered a sub-specialty of the public relations profession that is designed to protect and defend an individual, company, or organization facing a public challenge to its reputation. Tools So Crisis Plans Can Be Actioned More Quickly and Effectively Office-Shadow, the award-winning UK business continuity software company, and emergency communications provider, MissionMode, are partnering to offer medium to large enterprises worldwide an integrated business continuity planning and crisis management system. This will enable users to develop and maintain business continuity plans using the Shadow-Planner software and put them into action quickly in a crisis with the help of MissionMode's alert notification system A modern notification system is a combination of software and hardware that provides a means of delivering a message to a set of recipients. For example, notification systems can send an e-mail when a new topic has been added to Wikipedia. . "To date, businesses have had to manage crises using disparate systems such as Word documents and spreadsheets, manual call cascades and email. These methods can be chaotic, time intensive and unreliable," explained Richard Green, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Office-Shadow. "This slows down your ability to mobilise the crisis team and co-ordinate recovery activities, leading to extended downtime and increased impact on the business." The new solution from Office-Shadow and MissionMode integrates and automates key crisis management processes and communications. Once an incident occurs, Shadow-Planner defines the assigned call cascades - lists of the staff members who need to be contacted in an emergency. Those cascades are then used by MissionMode's Emergency Notification module to quickly send alerts to staff via a variety of devices including phone, fax, pager, SMS (1) (Storage Management System) Software used to routinely back up and archive files. See HSM. (2) (Systems Management Server) Systems management software from Microsoft that runs on Windows NT Server. and email. MissionMode then automatically creates an online Situation Center, a virtual control centre where plans created in Shadow-Planner and associated information such as checklists, contacts and resources are readily available. Members of the crisis response team can also interact with each other, co-ordinate measures, access resources and update their task status. In this way, incident response teams can be mobilised rapidly and have all relevant information to hand to resolve the issue. The results of incidents - or emergency training exercises - can be used to update plans held in Shadow-Planner, helping companies improve their business continuity plans and reduce the costs associated with business downtime. Andy Coppin, director of office services and responsible for business continuity at leading global advertising agency Bartle Bogle Hegarty Bartle Bogle Hegarty (BBH) is a British advertising agency, responsible for some of the more notable advertising campaigns of the last twenty years. The company was founded by John Bartle, Nigel Bogle & John Hegarty in 1982. , commented: "The integration of incident management into Shadow-Planner adds enormous value to us. The ability to manage incidents or tests on-line and communicate with key personnel is critical to effective and controlled recovery." MissionMode's CEO for Europe, the Middle East and Africa Europe, the Middle East and Africa, usually abbreviated to EMEA, is a regional designation used for government, marketing and business purposes. It is particularly common amongst North American based companies, who often divide their international operations into the (EMEA (Europe, Middle East, Africa) Refers to that region of the world. For example, one might see products packaged differently for the UK, EMEA and Asia Pacific markets. ), Malcolm Hafner, stated: "Bringing two complementary 'best of breed' products together ensures that our customers maximise returns on their investment in business continuity software and incident management systems." "MissionMode has always excelled at alert notification and crisis management," added Andrew J. "Flip" Filipowski, executive chairman of MissionMode, "and now with the integration of Shadow-Planner, our customers around the world can take full advantage of their business continuity plans by linking them directly into our system. It makes the plans live and breathe." Note to editors: Photography available upon request. About MissionMode: MissionMode is a technology services company dedicated to streamlining urgent communications, incident management, crisis management and emergency notification. Their services reduce the time between knowing about a mission critical issue and resolving it. MissionMode is a privately held company privately held company A firm whose shares are held within a relatively small circle of owners and are not traded publicly. based in St Paul, MN, USA with offices in strategic locations in the USA and Europe. The company focuses on the Global 5000, government agencies and other high-growth middle market firms. For more information, visit www.missionmode.com About Office-Shadow: Office-Shadow Ltd was founded in the UK in 2001 and operates from its development centre in Surrey and sales offices in London, Paris and New York New York, state, United States New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of . The company focuses exclusively on business continuity management software. Its flagship product, Shadow-Planner, was voted 'Best Business Continuity Management Software' at the 2006 Business Continuity Awards. The company's clients come from all industry sectors, including blue chips such as DHL DHL abbr. 1. Doctor of Hebrew Letters 2. Doctor of Hebrew Literature , Societe Generale and Royal and Sun Alliance, leading international law firms like Freshfields Bruckhaus Deringer, local government bodies and many small and medium-sized enterprises. For more information visit www.office-shadow.com. |
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