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Odd squad.


Best Buy has expanded its Geek Squad The Geek Squad is a subsidiary of the Best Buy Company and is based in Richfield, Minnesota [1]. Originally founded in 1994 by Robert Stephens, it offers various computer-related services and accessories for residential and commercial clients.  to 30 technical agents driving two-tone bugs.

Wearing identification badges, clip-on ties and driving black and white Volkswagen Beetles, 16 agents drove from Santa Monica Santa Monica (săn`tə mŏn`ĭkə), city (1990 pop. 86,905), Los Angeles co., S Calif., on Santa Monica Bay; inc. 1886. Tourism and retailing are important, and the city has motion-picture, biotechnology, and software industries.  to West Hollywood West Hollywood

A community of southern California northeast of Beverly Hills. It is mainly residential. Population: 36,600.
 to promote the chain's service, which offers computer support 24 hours a day.

"We're like Barman," said "special agent" Michael Sheehan Michael Sheehan may refer to:
  • Michael Jarboe Sheehan, the current archbishop of the Roman Catholic Archdiocese of Santa Fe.
  • Michael Sheehan (financier), the American financier and owner of Donegal International and Debt Advisory International, two companies accused of
. Minneapolis-based Best Buy now has an agent in nearly every store in the Los Angeles Los Angeles (lôs ăn`jələs, lŏs, ăn`jəlēz'), city (1990 pop. 3,485,398), seat of Los Angeles co., S Calif.; inc. 1850.  area, recently boosted from only a half dozen or so. "An agent in the store can be dispatched to a home. It's much more convenient. We're selling people's time back to them."

That convenience does come at a cost. Sheehan said a house call starts at around $129, with services provided a la carte, rather than by the hour.

Sheehan said he hasn't encountered too many hostile customers, but it hasn't all been smooth sailing.

"It's surprising to go to someone's house at 9 o'clock in the morning and be greeted by someone who's 5 feet tall, five feet wide and in his underpants," said Sheehan. "It was quite an image. But we're unflappable. We're special agents."
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Title Annotation:The LABJ's L.A. Stories
Author:Flass, Rebecca
Publication:Los Angeles Business Journal
Article Type:Brief Article
Geographic Code:1USA
Date:Jul 26, 2004
Words:188
Previous Article:What's cookin'?(July 26-Aug 1.)
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