Oblix Chooses Salesforce.com Enterprise Edition.Business Editors SAN FRANCISCO--(BUSINESS WIRE)--Dec. 17, 2002 Identity-Based Security Systems Provider Selects Salesforce.Com over Upshot for Greater Visibility into Sales Pipeline, Deal Dynamics and Installed Customer Base Salesforce.com, the market leader in online customer relationship management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ), today announced that Oblix Inc., a leading developer of identity-based security solutions, has standardized on salesforce.com Enterprise Edition. With salesforce.com, the company has automated lead distribution, ensuring zero lead loss, and improved collaboration and forecasting via a single, shared online view of all account information and issues across U.S. and U.K. operations. As Oblix expands its focus on the government market in response to the growing homeland security demand for identity management, salesforce.com helps the Oblix management team gain insight into the competitors and partners involved in key deals and provides the real-time, high-level reporting and detailed drill-down capabilities needed to win large contracts. "Salesforce.com's online CRM solution is a huge improvement from our former forecasting methods," said Gordon Eubanks, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Oblix, Inc. "We now have real-time visibility into the pipeline, not only the current quarter, but future quarters as well. This information informs and enables better business decisions, allowing us to balance resources to win in new markets while enhancing service to our valuable installed customer base." Prior to implementing salesforce.com, Oblix was using a variety of contact and lead management systems. The company selected salesforce.com Enterprise Edition over other online and conventional CRM solutions, including Upshot, on the basis of its strong real-time forecasting and reporting functionality, integrated sales, marketing and customer service components, and rapid, cost-effective implementation. Oblix now has a rich, unified repository of updated customer information that can be sliced and diced into a variety of executive reports, increasing management visibility, efficiency and effectiveness. Strong forecasting functionality is available anytime, online or offline, so that Oblix maintains a self-described "laser-like focus" on opportunities in new and traditional markets. "Oblix is an important technology leader, with partners including Microsoft, IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) , SAP, and Oracle," said Marc Benioff, chairman and CEO of salesforce.com. "We are pleased that Oblix decided that salesforce.com's online CRM solution was the best fit for its needs." According to many analyst firms, enterprise CRM software offerings fail to meet expectations over 50 percent of the time. Chuck Phillips of Morgan Stanley in Optimize Magazine (April 2002) has estimated that $130 billion in enterprise technologies purchased in the last two years has not been implemented, and that 40 percent of all enterprise software purchased is never installed. Salesforce.com has achieved over 5,400 customers for its online CRM solution, including global leaders such as Le Meridien, Autodesk, and USA Today. Salesforce.com delivers its CRM solution as an online information utility via a Web Services infrastructure. In the past year, salesforce.com has added more CRM customers than Siebel (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on :SEBL SEBL Siebel Systems, Inc. (stock abbreviation, AMEX) ), PeopleSoft (NASDAQ:PSFT PSFT PeopleSoft (stock symbol) PSFT Progressive Saturation Fourier Transform PSFT Prosoft-Technology, Inc ), Oracle (NASDAQ:ORCL ORCL Oracle (stock symbol) ), and SAP (NYSE NYSE See: New York Stock Exchange :SAP) combined. About salesforce.com Salesforce.com builds and delivers customer relationship management (CRM) applications as scalable online services. The salesforce.com product suite -- Team Edition, Professional Edition, Enterprise Edition, Wireless Edition and Offline Edition -- gives companies of all sizes a complete 360-degree view of the customer. The company's award-winning CRM solutions provide integrated online sales force automation Automating the sales activities within an organization. A comprehensive SFA package provides such functions as contact management, note and information sharing, quick proposal and presentation generation, product configurators, calendars and to-do lists. , customer service and support management, and marketing automation applications to help companies meet the complex challenges of global customer communication. Salesforce.com has received considerable recognition in the industry, including Editors' Choice and two Five-Star ratings from PC Magazine, two Deploy Awards from InfoWorld, Red Herring 100, Upside Hot 100, Investor's Choice Award from Enterprise Outlook, Editor's Choice from TMCLabs, Top 10 CRM Implementation from Aberdeen Group, and InfoWorld's 2001 CRM Technology of the Year. Founded in 1999, salesforce.com is headquartered in San Francisco, with offices in Europe and Asia. Salesforce.com customers include Autodesk, Arvato Services, Dow Jones Newswires Dow Jones Newswires is the real-time financial news organization owned by Dow Jones. Founded in 1882, its primary competitors are Bloomberg L.P. and Reuters. The company reports more than 420,000 subscribers -- including brokers, traders, analysts and fund managers -- as of July , Fujitsu Technology Solutions, Kikkoman Corporation, Le Meridien, Paymentech, PMI See Private Mortgage Insurance. Mortgage Insurance, Putnam Lovell NBF NBF National Bank Financial NBF National Business Furniture NBF Norsk Bibliotekforening NBF Norges Blindeforbund NBF National Biosafety Framework NBF National Book Festival NBF Neutral Buffered Formalin NBF New Best Friend , Siemens PT&D, Suntory Foods, Textron Fastening Systems, USA Today and Wachovia. About Oblix Inc. Oblix Inc. is a leading developer of identity-based security solutions for e-business networks. The company's flagship product, Oblix NetPoint, is an enterprise identity management and Web access solution that provides an identity infrastructure for an entire e-business environment. Based on Web services architecture, Oblix NetPoint includes rich identity management functionality and provides access control with single sign-on to enterprise applications. This combination significantly lowers IT costs for organizations conducting business on the Web. Global corporations such as AT&T Wireless, APL (A Programming Language) A high-level mathematical programming language noted for its brevity and matrix generation capabilities. Developed by Kenneth Iverson in the mid-1960s, it runs on micros to mainframes and is often used to develop mathematical models. , Banorte, Blockbuster, British Airways, Cemex, Country Companies, Farmers Group, General Motors, Hitachi, i2 Technologies, Intuit, Medtronic, Norsk Hydro, Old Mutual, Stanford University, Telefonica, Tellabs, Wachovia, Xerox and many more rely on Oblix solutions. Oblix investors include Kleiner Perkins Caufield & Byers, Apax Partners, Van Wagoner Capital Management, Cisco Systems, Intel 64 Fund, Focus Ventures, Credit Suisse First Boston Credit Suisse First Boston was originally the trading name of the Financière Crédit Suisse-First Boston, a London-based 50-50 investment banking joint venture formed in 1978 between the First Boston Corporation and Credit Suisse. , JP Morgan, Sumitomo Corporation and Novell, Inc. With offices in North America and Europe, Oblix is headquartered in Cupertino, Calif., and can be reached at 408/861-6800. Salesforce.com is a trademark of salesforce.com, Inc., San Francisco, California “San Francisco” redirects here. For other uses, see San Francisco (disambiguation). The City and County of San Francisco (EN IPA: [sænfrənˈsɪskoʊ] . Other names used may be trademarks of their respective owners. |
|
||||||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion