Oblicore Reaches $10 Billion Milestone in Helping Customers Manage Outsourcing Contracts Worldwide.ORLANDO, Fla. -- Leading Global Enterprises Rely on Oblicore Guarantee(TM) to Automate Service Monitoring, Management and Reporting - Boosting Compliance and Cost Savings Oblicore, a leading provider of service delivery management software and best practices, today announced at the Gartner Outsourcing (1) Contracting with outside consultants, software houses or service bureaus to perform systems analysis, programming and datacenter operations. Contrast with insourcing. See netsourcing, ASP, SSP and facilities management. Summit in Orlando that a number of the world's leading service providers, including BT, Cable & Wireless and T-Systems, are successfully reducing the cost and effort of managing over $10 billion in outsourcing contracts with their customers using Oblicore Guarantee(TM). Facing increasing competitive pressure and customer demands for greater visibility into service compliance, a growing number of global outsourcers have deployed Oblicore's service delivery management software to help them track, manage and automate their service delivery processes. "Service delivery management is at the heart of everything we do - we're always looking for Looking for In the context of general equities, this describing a buy interest in which a dealer is asked to offer stock, often involving a capital commitment. Antithesis of in touch with. ways to improve," said Nigel Grimsey, service support manager, Cable & Wireless. "Using Oblicore Guarantee, Cable & Wireless is proactively managing service level compliance for a number of complex, multi-million pound outsourcing contracts, realizing measurable improvements in customer service, availability and operating results." With most outsourcing contracts governed by service level agreements (SLAs) that impose penalties for underperformance, service providers must have the means of proactively monitoring services The general surveillance of known air traffic movements by reference to a radar scope presentation or other means, for the purpose of passing advisory information concerning conflicting traffic or providing navigational assistance. to ensure compliance. Service providers are also being pressed to provide customers with greater visibility into service delivery, helping overcome billing concerns, mitigate the business impact of service disruptions and comply with Sarbanes-Oxley reporting requirements. To address these challenges, Cable & Wireless and other leading global outsourcers, including two of the world's 10 largest IT service providers, rely on Oblicore Guarantee. The number of service providers licensing Oblicore's software has more than doubled over the past 12 months. "Outsourcers need a window into service delivery, showing them at any moment how the services they deliver correspond with the agreements they've made," said Jack Freker, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Oblicore. "With billions of dollars riding on contracts, outsourcers can no longer depend on best-effort service A communications service that makes no guarantees regarding the speed with which data will be transmitted to the recipient or that the data will even be delivered entirely. delivery. Oblicore Guarantee provides an unmatched level of visibility into service performance, giving our customers the control and confidence they need to effectively manage over $10 billion of their assets." About Oblicore Oblicore is the leading Service Delivery Management software provider dedicated to delivering SLM See service level management system and spatial light modulator. , BSM BSM Business Service Management BSM Basic Security Module BSM Best Stations Memory (Pioneer car stereos) BSM Business Systems Modernization BSM Bronze Star Medal BSM Black Student Movement BSM Benilde-St. and Sourcing Management solutions that drive business success. The company's flagship product A primary product of a company, which is typically why the company was founded and/or what made it well known. For example, MS-DOS, Windows and the Microsoft Office suite have been flagship products of Microsoft. CorelDRAW is a flagship product of Corel Corporation. , Oblicore Guarantee, is leveraged by blue chip customers around the world, ensuring critical IT-powered business processes are delivered in a manner that is compliant and predictable--reducing costs, improving operational performance and increasing shareholder value. Both service providers and enterprises alike rely on Oblicore's business-focused, top-down approach Top-down approach A method of security selection that starts with asset allocation and works systematically through sector and industry allocation to individual security selection. to maintain compliance with SLAs, to increase customer retention and acquisition, and to keep critical business processes running smoothly. Headquartered in Columbia, Maryland Columbia is a census-designated place and planned community in Howard County, Maryland, United States. It is a suburb of Baltimore, and, to a lesser degree, Washington, DC. It began with the idea that a city could enhance its residents' quality of life. , with offices across the U.S., Europe, Asia and Israel, Oblicore is backed by a strong, global investor base. For more information, please visit http://www.oblicore.com. Copyright (C) 2006, Oblicore, Inc. All rights reserved. Oblicore(TM) and Oblicore Guarantee(TM) are trademarks of Oblicore, Inc. All other trademarks and registered trademarks are the property of their respective owners. |
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