Oblicore Launches Major New Version of Flagship Oblicore Guarantee Service Delivery Management Product.Oblicore Guarantee 4.0 Enables Companies to Identify and Manage the Business Impact of Service Delivery CAMBRIDGE, Mass. -- Oblicore, a leading provider of service delivery management software, today announced the launch of Oblicore Guarantee(TM) 4.0. The latest release of the company's flagship offering, Oblicore Guarantee 4.0 automates, activates, and accelerates the monitoring, management, and reporting of service delivery for both enterprises and service providers. This major release significantly advances the solution's ability to communicate the business impact of service delivery, visualize end-to-end service level management relationships, and improve total cost of ownership. Oblicore Guarantee 4.0 features a new financial management module to help users analyze consumed services and plan for future consumption. The module incorporates new financial metrics that can be easily captured and grouped according to according to prep. 1. As stated or indicated by; on the authority of: according to historians. 2. In keeping with: according to instructions. 3. business impact and may be readily integrated with an organization's existing financial management system. The new metrics, including service delivery total price list, unit price list, and incentives models, enable users to comprehensively track revenue generated from delivered services. With the module's service revenue projection capabilities, users are able to track forecasted costs and revenue against actual performance. "Improvements in its metrics management, usability, and user interfaces are compelling enhancements to the Oblicore Guarantee Service Delivery Management offering," said Cal Braunstein, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. and executive director of research, Robert Frances Group (RFG RFG Reformulated Gasoline RFG Raddon Financial Group RFG Refinery Fuel Gas RFG Ricoh Family Group RFG Radio Frequency Gateway RFG Resource Focus Group RFG Revalidated Force Goal RFG Rainform Gold ). "The financial management module will enable companies to better track plans against actuals, and to better position enterprises to address performance with vendors and negotiate or renegotiate re·ne·go·ti·ate tr.v. re·ne·go·ti·at·ed, re·ne·go·ti·at·ing, re·ne·go·ti·ates 1. To negotiate anew. 2. To revise the terms of (a contract) so as to limit or regain excess profits gained by the contractor. vendor contracts. Bottom line, I can see the new version resulting in productivity gains for users, improved service delivery for their customers, and financial savings for their companies." Other key features of Oblicore Guarantee 4.0 include: * Service Delivery Navigator - Users can now graphically view the interdependencies of all parties involved in a specific service offering with Oblicore Guarantee 4.0's new visualization capabilities. The Service Delivery Navigator enables a user to visualize the top-down relationships between business services and underlying infrastructure across the entire end-to-end service delivery chain. Such capabilities allow users to take faster action on underperforming services, conduct root cause analysis, and report on service delivery metrics across geographies, service dimensions, customers, and infrastructure elements. * Service Delivery Configuration Management Database (CMDB CMDB Configuration Management Data Base CMDB Composite Modified Double Base (Propellant) CMDB Control and Monitor Display Builder CMDB Call Management Database ) - Oblicore Guarantee 4.0 contains a highly configurable Service Delivery CMDB which allows the system to model configuration information attributes including location, cost, and usage information. This enriched data set is tied to the organization's service delivery business obligations and may be leveraged by the business logic layer to drill down on root cause analysis and performance forecasting for underperforming agreements. Its integration scripting enables configuration information residing in external CMDBs to be used within the Service Delivery CMDB and supports active monitoring of these solutions for changes. * Usability Enhancements - Oblicore Guarantee 4.0 features a completely redesigned user interface that supports streamlined, cost-efficient service level management best practices. In addition to enhancing the user's interaction, the solution hosts new look and feel customization capabilities to align the interface with specific corporate standards. Its menu of new role-based tools and wizards simplifies deployment and reduces costly maintenance hours. Oblicore Guarantee 4.0 is also now available out-of-the-box in German and in French in addition to English and can be easily rolled out into other languages based on language pack additions. * SOA (1) (Start Of Authority) The first record in a DNS zone file. See DNS records. (2) (Service Oriented Architecture) The modularization of business functions for greater flexibility and reusability. Compliance - Compliant with service oriented architecture (SOA) standards, Oblicore Guarantee 4.0 offers built-in web services (1) Loosely, any online service delivered over the Web. Such usage appears in articles from non-technical sources, but not in IT-oriented publications, because definition #2 below describes the correct use of the term. to easily integrate with corporate portals. "Guarantee 4.0 is one of Oblicore's most significant releases ever with many new capabilities," said Bernd Leger, vice president of marketing, Oblicore. "We designed Oblicore Guarantee 4.0 with a particular focus on helping organizations understand and visualize the business impact of service delivery with our new financial management module and Service Delivery Navigator. In addition, Oblicore Guarantee 4.0 dramatically reduces the total cost of ownership for our customers with features to reduce the time to implement and maintain our solution based on open, standards-based interfaces, task-oriented wizards, and data management capabilities." About Oblicore Oblicore is the leading provider of Service Delivery Management software. Our flagship product A primary product of a company, which is typically why the company was founded and/or what made it well known. For example, MS-DOS, Windows and the Microsoft Office suite have been flagship products of Microsoft. CorelDRAW is a flagship product of Corel Corporation. , Oblicore Guarantee, automates, activates, and accelerates the monitoring, reporting, and management of all business technology service level agreements and service delivery for enterprises and service providers. An enabler of business management, Oblicore Guarantee allows organizations to understand the cost implications of service delivery agreements - in real time - for penalties, rewards, and new opportunities. For the first time, enterprises and service providers have complete visibility and can proactively manage service delivery across business and technology infrastructure from one solution. Oblicore's software solutions are leveraged by both service providers and global 1200 enterprises, such as ABN Amro ABN AMRO Algemene Bank Nederland-Amsterdam Roterdam Bank (Dutch bank) , BT, Cable & Wireless, E.ON E.ON Energy On (German energy company) , France Telecom, Lufthansa Systems Lufthansa Systems AG is one of the world’s leading IT service providers for the airline and aviation industry. It has around 3,320 employees in several locations in Germany and offices in 17 countries and is headquartered in Kelsterbach near Frankfurt. , Siemens Medical Solutions Siemens Medical Solutions (Siemens Med) is a supplier to the healthcare industry, and is headquartered in Erlangen, Germany. Its U.S. division, Siemens Medical Solutions USA, Inc., is a Delaware corporation, with headquarters in Malvern, Pennsylvania. , and T-Systems, to align their organizational performance Organizational performance comprises the actual output or results of an organization as measured against its intended outputs (or goals and objectives). Specialists in many fields are concerned with organizational performance including strategic planners, operations, with business objectives. Oblicore is headquartered in Cambridge, Massachusetts This article is about the city of Cambridge in Massachusetts. For the English university town, see Cambridge, England. For other places, see Cambridge (disambiguation). Cambridge, Massachusetts is a city in the Greater Boston area of Massachusetts, United States. , with offices across North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. , Europe, and Asia Pacific. For more information, please visit http://www.oblicore.com. Copyright [c] 2007, Oblicore, Inc. All rights reserved. Oblicore[TM], Oblicore Contract Center[TM] and Oblicore Guarantee[TM] are trademarks of Oblicore, Inc. All other trademarks and registered trademarks are the property of their respective owners. |
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