OUTSOURCING THE BILLS.XEROX'S CORPORATE MAKE-over from stodgy stodg·y adj. stodg·i·er, stodg·i·est 1. a. Dull, unimaginative, and commonplace. b. Prim or pompous; stuffy: copier company to savvy information manager extends to Latin America Latin America, the Spanish-speaking, Portuguese-speaking, and French-speaking countries (except Canada) of North America, South America, Central America, and the West Indies. , where the U.S. firm has signed outsourcing agreements with some large companies in Argentina and Brazil. Brazil's Unibanco and Safra banks, along with Argentine Argentine having some relationship with the country Argentina. Argentine tick margaropuswinthemi. Argentine tortoise geochelonechilensis. telephone companies Telefonica de Argentina and Movicom, among others, have bought into Xerox's Xpress billing service. The clients supply their billing information, while Xerox gets the paper, designs the invoice and prints and delivers them to hundreds of thousands of customers. * Xerox started peddling the service last year as part of a worldwide push to reinvent re·in·vent tr.v. re·in·vent·ed, re·in·vent·ing, re·in·vents 1. To make over completely: "She reinvented Indian cooking to fit a Western kitchen and a Western larder" itself for the electronic age. Enrique Sibella, the company's Argentina marketing manager, claims Xpress cuts the billing cycle Billing cycle The time elapsed between billing periods for goods sold or services rendered. in half, meaning the firms get paid faster. * Getting paid at all is an issue, especially in the burgeoning telecom sector. Privatized phone companies are growing so fast that many billing departments are unable to keep up with the fast pace of client grow th. In Peru, cellular provider Tele2000, owned by BellSouth, turned to Western Union to help collect payments after late-paying clients deluged local TeIe2000 offices. * IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) and Siemens are getting in on the collections business, too, with Argentina's Edesur power company taking on IBM last June. * Getting the bills out can be complicated. Telefonica de Argentina must print and send as many as 13 million sheets of paper per month. It previously contracted different companies to supply paper, print copies, and supply software programs for graphics and data storage. Xerox employs its own software and equipment and takes care of the logistics, leaving Telefonica free to work the phones. |
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