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Numbers-based methodology key to success of advertising.


Legend has it that John Wanamaker, the man who founded the first department store in 1876, once said Half the money I spend on advertising is wasted; the trouble is, I don't know Don't know (DK, DKed)

"Don't know the trade." A Street expression used whenever one party lacks knowledge of a trade or receives conflicting instructions from the other party.
 which half."

The new book, "What Sticks," applies modern research techniques to Wanamaker's dilemma and puts the waste at about 37 percent. Unfortunately, L.A.-based companies aren't much better than the big brands from the East, according to according to
prep.
1. As stated or indicated by; on the authority of: according to historians.

2. In keeping with: according to instructions.

3.
 several case studies presented in the book.

"Research proves that of the nearly $300 billion spent per year on advertising in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area.  alone, as much as $112 billion is wasted," wrote authors Rex Briggs and Greg Stuart, both veterans of Madison Ave. "There is a major competitive opportunity for those brands and marketers who make the leap to greater marketing certainty."

The book, which went on sale Sept. 1, borrows from studies conducted for 30 top consumer brands that collectively spent $1 billion on advertising. The authors compare today's challenge of connecting with consumers to a NASA NASA: see National Aeronautics and Space Administration.
NASA
 in full National Aeronautics and Space Administration

Independent U.S.
 project managed by Pasadena-based Jet Propulsion Laboratory “JPL” redirects here. For other uses, see JPL (disambiguation).

Jet Propulsion Laboratory (JPL) is a NASA research center located in the cities of Pasadena and La CaƱada Flintridge, near Los Angeles, California, USA.
. Thanks to its numbers-based methodology, JPL (language) JPL - JAM Programming Language.  successfully sent a spacecraft 83 million miles to intersect the path of a comet.

To help marketers avoid waste, the authors suggest a 4-M approach--Motivation, Message, Media and Maximization--with most problems occurring with motivation. For example, the producers of a TV poker tournament A poker tournament is a tournament in which the winners are decided by playing poker, usually a particular style of poker.

Contrast this to a ring game, where the game is ongoing with no formal structure to determine a single winner in a certain length of time.
 skipped the motivation part and went straight to the fun of "creative messaging." The tournament had a multimillion dollar jackpot, so they figured that big number would attract viewers. All the show's promos hyped the size of the pot.

But research later showed viewers were more interested in learning specific game strategies for winning at poker, not watching someone else land a fortune. A wrong first step crippled all subsequent execution.

Another case study from the L.A. media economy illustrates the danger of segmented audiences. When Warner Bros BROS Brothers
BROS Benefits and Retirement Operations Section (King County, Washington)
BROS Barnes and Richmond Operatic Society (London, UK) 
 Entertainment Inc. released the film "Constantine" in 2005, it had two marketing weapons: star Keanu Reeves' appeal to women, and the draw of the comic book source material for young men. Marketers could sell the film as a tough romance or an action-adventure pic--but not both.

The audience-segment decision would determine the entire campaign, from copy to imagery to media plan. Warner finally decided to communicate the story's supernatural adventure aspects, and it worked. "The movie wasn't a runaway blockbuster, but its opening weekend was $34.5 million, which is not bad at all," the authors stated.

Creative types in ad agencies love the messaging step, despite research showing that most consumers experience ads in low-attention mode. As a result, messages must be simple and clear. A spot for ESPN ESPN Entertainment and Sports Programming Network , a unit of Walt Disney Co., showed a man's serious face, the words "You're playing poker. They're playing you," followed by the title "Tilt" and the ESPN logo. Consumers correctly deduced that "Tilt" was the name of a TV show, but they had little idea about its content.

The book, however, holds out some hope for marketing executives, noting that there is a wide breadth of Nielsen, financial and other data they can mine to help determine the effectiveness of their campaigns.

For example, when Los Angeles-based Universal Studios Home Entertainment Universal Studios Home Entertainment (formerly Universal Studios Home Video or MCA/Universal Home Video) is a home video company founded in 1979. It is a division of Universal Studios. It was originally known as MCA Videocassette, Inc.  Inc. launched the film "ET" on DVD DVD: see digital versatile disc.
DVD
 in full digital video disc or digital versatile disc

Type of optical disc. The DVD represents the second generation of compact-disc (CD) technology.
, they put a few online ads in "rich media format," making the ads essentially short online videos. Research proved the expensive rich-media ads were five times more effective than regular banners ads, making them much cheaper from a return on investment perspective.

In the end the authors argue that marketers should justify their decisions by the numbers simply because the job won't get easier anytime soon. The average tenure for a chief marketing officer is only 22.9 months, shorter than the typical chief executive. The book speculates that in the future, corporate boards may hold marketers accountable the same way Congress grills NASA contractors at committee hearings.
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Title Annotation:MEDIA
Author:Russell, Joel
Publication:Los Angeles Business Journal
Article Type:Book review
Date:Sep 4, 2006
Words:652
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