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Numara Track-It! Used Most by Law Firms for Help Desk Management.


Survey by International Legal Technology Association Finds Numara Track-It! is the Most Popular Solution for IT Auditing and Trouble Ticket Management

TAMPA, Fla. -- Numara Software, Inc. (formerly Blue Ocean Software) today announced that law firms This list of the world's largest law firms by revenue is taken from The Lawyer and The American Lawyer and is ordered by 2006 revenue:[1]
  1. Clifford Chance, £1,030.2m – International law firm (headquartered in the UK);
  2. Linklaters, £935.
 use Numara[TM] Track-It! software more than any other tool for help desk management and hardware/software auditing, according to according to
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1. As stated or indicated by; on the authority of: according to historians.

2. In keeping with: according to instructions.

3.
 the International Legal Technology Association's (ILTA ILTA Independent Liquid Terminals Association
ILTA International Laser Tag Association
ILTA International Language Testing Association
ILTA International Legal Technology Association
ILTA Irish Learning Technology Association
ILTA International Laser Therapy Association
) 2006 Technology Survey. The survey, which includes data from nearly 500 different law firms, found that 44% of large firms and 37% of medium-sized firms have selected Numara Track-It! as their help desk management solution. In addition, 34% of large firms and 29% of medium-sized firms use the solution for IT inventory control.

The world's most widely installed help desk and asset management system, Numara Track-It! delivers the tools every company needs to cost-effectively manage its IT assets and deliver superior support to end users. Numara Track-It! automates resource-consuming activities such as logging and tracking help requests, auditing systems, reporting statistics and more; allowing IT professionals to focus their time on meeting the needs of their business.

"With the rapidly shifting technology landscape, and the increasing emphasis on auditing and compliance in the era of Sarbanes-Oxley, law firm IT managers are looking for Looking for

In the context of general equities, this describing a buy interest in which a dealer is asked to offer stock, often involving a capital commitment. Antithesis of in touch with.
 tools to help reduce their workload and at the same time keep a clean slate Noun 1. clean slate - an opportunity to start over without prejudice
fresh start, tabula rasa

chance, opportunity - a possibility due to a favorable combination of circumstances; "the holiday gave us the opportunity to visit Washington"; "now is your chance"
," said Randi Mayes, ILTA's executive director. "Our survey concludes that law firms' IT departments select Numara Track-It! more often than any other solution to efficiently manage their trouble tickets and maintain hardware and software compliance."

ILTA's 2006 Technology Survey includes data from 491 respondents, representing over 98,000 attorneys and 230,000 total end users. The majority of responses were received from the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. , with submissions also coming from firms located in Canada, Australia and the United Kingdom. The survey's respondents represent private law firms, with an average firm consisting of about 90 attorneys and 205 total users, spread among three offices.

"The ILTA survey findings further validate Numara Software's position as a leader in service desk management solutions for IT professionals," said David Weiss There are several individuals of note named David Weiss, including:
  • David Weiss (novelist), author of The Guilt Makers, The Spirit and the Flesh, Naked Came I, and other works
  • David S.
, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. , Numara Software. "We're committed to providing our customers with easy-to-use and affordable help desk and auditing software, and we're proud Numara Track-It! is recognized by the legal community as the preeminent choice in this field."

Numara Software serves a broad and diversified global customer base consisting of publicly-traded and privately held companies privately held company

A firm whose shares are held within a relatively small circle of owners and are not traded publicly.
 of all sizes in a variety of different industries including, but not limited to, education, government, healthcare, retail and manufacturing.

About ILTA

For nearly three decades, the International Legal Technology Association has led the way in sharing knowledge and experience for those faced with challenges in their firms and legal departments. ILTA members come from firms and law departments of all sizes and all areas of practice, all sharing a common need to have access to the latest information about products and support services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services  that impact the legal profession.

About Numara Software, Inc.

Founded in 1991, Numara Software, Inc., (formerly Blue Ocean Software), is a global provider of service desk management solutions for IT and support professionals who need to simplify and gain control over their increasingly complex environments.

The company's two flagship products, Numara Track-It! and Numara FootPrints, make it the service desk management leader in small to mid-sized enterprises, serving IT and support professionals at more than 50,000 customer sites worldwide.

The Numara Software trusted solutions automate critical IT and support functions, such as service desk automation for internal and external support along with asset management, software patch and deployment, and network monitoring The term network monitoring describes the use of a system that constantly monitors a computer network for slow or failing systems and that notifies the network administrator in case of outages via email, pager or other alarms.  for small and mid-sized enterprises.

To register for a one-on-one guided walkthrough, attend a webinar or download a trial, please call (800) 557-6970 or visit: www.numarasoftware.com.
COPYRIGHT 2006 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2006, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Dec 21, 2006
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