Nuance launches IP-based voice Dialer for employee-to-employee communications.

Nuance Communications, Inc. has introduced its SpeechAttendant Internal Dialer, a turnkey, IP-based speech-enabled auto-attendant solution for employee-to-employee communications. Following rising corporate investment in VoIP and IP telephony, and the resulting demand for IP-based communication tools, Nuance has designed the new SpeechAttendant Internal Dialer to help organizations derive additional value and productivity from their IP infrastructures. With support for IP standards such as session initiation protocol (SIP), Nuance's auto-attendant solution can eliminate the need for custom IP-based deployments. The solution is compatible out of the box with IP-based infrastructures from vendors such as Avaya, Cisco, Genesys and more, enabling customers to immediately benefit from employee productivity improvements. Designed specifically for intra-company communications, the SpeechAttendant Internal Dialer enables employees to reach any person, department or location across the organization by simply dialing one number and saying a name. Organizations maintain a single inbound phone number powered by automated, speech-driven call routing to increase employee productivity and decrease telecommunications costs. The solution also allows employees to forward calls to their current location (such as a cell phone, home or remote office) for added convenience and efficiency.

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