Nsite Delivers Business Process Automation On Demand; On-Demand, Self-Learning Technology Enables Rapid, Continuous Improvement.

Business Editors/High-Tech Writers

PLEASANTON, Calif.--(BUSINESS WIRE)--June 8, 2004

Nsite today announced the industry's only on-demand, self-learning solution to automate and improve business process. Delivered as a subscription-based service via the web, Nsite enables continuous improvement of a wide variety of user-driven processes.

"Nsite's hosted, subscription-based service allows users to rapidly improve their exception-based, unstructured processes without the time and expense of enterprise software projects," said Bob Jandro, president and CEO of Nsite. "BPM and enterprise application vendors offer packaged software that requires significant investments in process analysis and design, as well as software licensing, implementation, maintenance and support. With Nsite, deployment is immediate. Nsite automatically identifies actual process patterns in real time, so that business users can easily eliminate bottlenecks and improve productivity on an ongoing basis."

Nsite helps users improve everyday, people-to-people processes including most management-level, decision-making processes in operations, sales, marketing, and professional services. Today, thousands of users around the world utilize Nsite to automate and improve important cost- and revenue-driving functions such as non-standard sales orders, requests for price quotes, commission splits, product work orders, manufacturing change requests, purchase requisitions, invoice approvals, performance plans and many others.

"Nsite provides us with the visibility to create tremendous process efficiencies," said Tom Quinn, Vice President of Marketing at Samsung Semiconductor, Inc., which uses Nsite to automate split commission requests for 400 sales reps at 19 rep firms. "With Nsite, we've gained control and visibility into our multi-channel sales process and enjoy more productive alliances with our rep firms. There's no longer any question as to where requests are in the approval process; any hold-ups become apparent immediately. Nsite has enabled us to reduce our split commission process time by over 50 percent. The time we spent chasing paper is now redirected toward future sales."

"Nsite has introduced a unique concept to the market -- hosted business process automation," said Bill Chambers, Principal Analyst with Doculabs, a technology consulting firm focused on the BPM and ECM markets. "The Nsite approach allows for economical and rapid deployment of process management applications across an enterprise, including its partners."

Nsite Delivers Self-Learning Process Automation ... On Demand

To eliminate the inefficiencies of manual processing and better support request, approval and decision-making processes, Nsite provides the industry's only on-demand, self-learning business process automation solution.

On Demand.

Nsite delivers a fully hosted service, with subscription-based pricing, so customers can activate the solution in less than 30 days, guaranteed, and instantly give access to any user throughout their extended enterprise. Because there is no software to be installed, the Nsite solution ensures low cost, low risk and fast time to value.

Self-learning.

Through its patented Adaptive Routing Engine(TM), Nsite lets users instantly harvest the knowledge of the organization, identify inefficiencies and bottlenecks, then improve and deploy processes in real time. Unlike traditional BPM solutions that require extensive analysis, design and coding of rules, Nsite automatically captures process patterns and instantly models processes based on a cumulative understanding of content, participants, routings and results.

Process Automation and Improvement.

By capturing and tracking all the relevant information on the performance of each process, Nsite allows users to discover and eliminate the hidden costs of manual, user-driven processes across sales, marketing, services and operations, and throughout their extended enterprise. Nsite gives users control through visibility, so they can accelerate decision-making cycles and improve productivity. In addition, by automatically creating a detailed audit trail, Nsite helps ensure compliance with regulatory requirements in dynamic business environments.

About Nsite

Nsite is the industry's only on-demand, self-learning solution to automate and improve business process. Delivered as a subscription-based service via the web, Nsite enables continuous improvement of user-driven business processes. Today, thousands of users around the world are accessing Nsite to automate a wide variety of business processes. Founded in 1998, Nsite is headquartered in Pleasanton, California. For more information, call 925-249-4100, or visit www.nsite.com.

Nsite is a trademark of Nsite, Inc.