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Now, even prisoners get to fill out customer satisfaction forms!

Byline: ANI

London, Aug 14 (ANI): There was a time when customer satisfaction forms were usually handed out only to guests staying at hotels, but now even prisoners are being given the privilege to describe their stay behind bars.

Suspects are being quizzed about the food, the lighting, the washing facilities, the exercise routine, the reading material, and the cleanliness of police cells as part of a drive to "improve service".

Devon and Cornwall Police have issued officers with a 41-point survey to give to inmates to fill in while they are under lock and key.

Questions include whether food and drink was "suitable", whether books and magazines were brought on request, and whether they "felt safe" in the cell.

The forms ask the prisoner's age and gender and whether they were shown how to use the emergency buzzer - dubbed the "room service hotline" by disgruntled dis·grun·tle  
tr.v. dis·grun·tled, dis·grun·tling, dis·grun·tles
To make discontented.

[dis- + gruntle, to grumble (from Middle English gruntelen; see
 rank-and-file police.

The scheme, which has cost hundreds of pounds, is the brainchild of Chief Inspector This article or section deals primarily with the United Kingdom and does not represent a worldwide view of the subject.
Please [ improve this article] or discuss the issue on the talk page.
 Ivan Trethewey, Devon and Cornwall's head of custody. He claimed it would allow him to improve services.

But the plan came under attack on August 13 and was described as a "ridiculous" waste of money.

"This is an absolute -outrage," the Daily Express quoted Matthew Elliott This article is about the Australian cricketer. For other uses, see Matthew Elliott (disambiguation).

Matthew Thomas Gray Elliott (born September 28, 1971 in Chelsea, Melbourne, Victoria) is an Australian cricketer.
, chief executive at the TaxPayers' Alliance The TaxPayers' Alliance is a British pressure group formed in 2004 to campaign for "a low tax society" and claims to have over five thousand supporters.[1]

The Alliance claim their mission is:[2]
, as saying.

"Handing out these forms sends all the wrong signals and is a waste of officers' time and taxpayers' money.

"Prisoners shouldn't have their every whim pandered to," he stated.

Tory MP Ann Widdecombe Ann Noreen Widdecombe (born 4 October 1947) is a British Conservative Party politician. She is the Member of Parliament for Maidstone and The Weald and a Privy Counsellor. She is a prominent member of the Conservative Christian Fellowship and an outspoken supporter of traditional  said: "This is a nonsense. If cells are not cleaned properly then you know they will be dirty.

"You don't need a prisoner to tell you that. I must say I think it is -ridiculous," she said.

The Police Federation's Dave James Dave James is an American radio and television presenter who was the winner of QVC’s 2004 Program Host Search auditions. Millions of Americans voted for James, and after months of intensive host training, he joined the ranks as a QVC program host in May 2005.  added: "You would not get a questionnaire that detailed in a Holiday Inn." (ANI)

Copyright 2009 Asian News International The Asian News International (ANI) agency provides multimedia news to China and 50 bureaus in India. It covers virtually all of South Asia since its foundation and presently claims, on its official website, to be the leading South Asia-wide news agency.  (ANI) - All Rights Reserved.

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Publication:Asian News International
Geographic Code:4EUUK
Date:Aug 14, 2009
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