Novell and CallWare enter into product bundling agreement; CallWare software shipping with every GroupWise 5 system.SALT LAKE CITY--(BUSINESS WIRE)--Sept. 17, 1996--CallWare Technologies, Inc., the only NetWare-based provider of computer telephone integration (CTI (Computer Telephone Integration) Combining data with voice systems in order to enhance telephone services. For example, automatic number identification (ANI) allows a caller's records to be retrieved from the database while the call is routed to the appropriate party. ) solutions, Tuesday announced an agreement with Novell to bundle CallWare software with every GroupWise 5 system shipped. CallWare allows GroupWise 5 users to see and control voice mail messages from their Universal Mail Boxes, giving them access to their e-mail, voice mail and fax messages in the same location. "CallWare integrates GroupWise with over 300 telephone systems, completing the GroupWise 5 unified messaging Having access to e-mail, voice mail and faxes via a common computer application or by telephone. For example, unified messaging may send faxes and digitized voice mail to a mail server that turns them into e-mail attachments. suite for small and large businesses," said R. Craig Hansen Craig Robert Hansen (born November 15, 1983 in Glen Cove, New York) is a relief pitcher in the Boston Red Sox organization. Hansen, a closer out of St. John's University, was selected by the Boston Red Sox in the first round of the 2005 draft. , Chairman and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of CallWare. "Bundling CallWare with GroupWise 5 saves organizations time and money and introduces users to advanced Intranet computer telephony See CTI, VoIP and IP telephony. Computer Telephony - Computer Telephone Integration features such as server clustering See clustering. and Internet integration." According to according to prep. 1. As stated or indicated by; on the authority of: according to historians. 2. In keeping with: according to instructions. 3. the agreement, a five-user multimedia version of CallWare 5.2 will be bundled with GroupWise 5 when it begins shipping. GroupWise 5 users can create and control voice messages using their multimedia PCs and integrate with their telephone systems. Businesses may cost-effectively expand their systems and increase functionality with additional products from CallWare's Intranet Telephony Suite. According to Lowell Camp, Novell's Director of Developer Relations, this agreement will give GroupWise 5 users the opportunity to use a proven, NetWare-based voice messaging Using voice mail as an alternative to electronic mail, in which voice messages are intentionally recorded, not because the recipient was not available. product and experience the advantages of unified messaging. "CallWare is the only CTI solution that is an NLM Software that runs in a NetWare server. Although NetWare servers store DOS and Windows applications, they do not execute them. All programs that run in a NetWare server must be compiled into the NLM format. They are typically written in C and use Novell's libraries. and utilizes Novell Directory Services See NDS. (NDS See eDirectory. NDS - Netware Directory Services ) -- this means simplified administration and lower cost of ownership for GroupWise 5 NetWare customers." Through GroupWise 5 WebAccess, CallWare provides additional Internet integration. GroupWise 5 WebAccess users can retrieve and play CallWare voice messages through most browsers'.WAV players. CallWare's Intranet/Internet module gives businesses the ability to cluster voice messaging systems at different locations via the Internet. Telephone systems with CallWare voice mail can connect to each other (even if they are geographically dispersed) through the Internet and forward voice messages to other servers in the network -- eliminating long distance charges. GroupWise 5, Novell's premier Intranet application, is an expanded e-mail system that is the first in the industry to include full document management capabilities as part of a new Universal Mail Box. GroupWise 5 helps companies leverage their corporate network investment by providing an instant collaborative solution for the corporate Intranet. Building on its predecessor, GroupWise 4.1, GroupWise 5 seamlessly integrates calendaring/scheduling, task management, shared folders, conferencing, workflow and Internet access into the Universal Mail Box. CallWare offers significant savings, improved communications and intelligent call management applications to businesses of all sizes. Users of voice mail can see their messages displayed graphically, and when combined with Caller ID, can see instantly who left each message. A CallWare user can play messages in any order he or she wishes, eliminating the linear method of the telephone keypad interface. CallWare voice mail solutions use the Internet as a mechanism to provide global communication without long distance charges. Founded in 1983, Novell (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on :NOVL NOVL Novell, Inc. (stock abbreviation, AMEX) ) is the world's leading provider of network software. The company offers a wide range of network solutions for distributed networks, Internet/Intranet and small-business markets, as well as the network computing industry's most comprehensive education and technical support programs. Information about Novell and its complete range of products and services can be accessed on the World Wide Web at http://www.novell.com. CallWare Technologies is an international CTI vendor headquartered in Salt Lake City. Its award-winning Intranet Telephony Suite of products links computers and telephones by providing the first software-only Internet/Intranet solutions for voice and call processing. CallWare has the largest network of data and interconnect value-added resellers (VARs) which provide computer telephony solutions in 31 countries. CallWare also offers CTI training to end-users and resellers via 25 education centers throughout the United States and the world. Information about CallWare and its complete range of products and services can be found on the World Wide Web at http://www.callware.com. -0- NOTE TO EDITORS: CallWare is a trademark of CallWare Technologies, Inc. Novell and NetWare are registered trademarks. GroupWise and Novell Directory Services (NDS) are trademarks of Novell, Inc. All other trademarks are the property of their respective owners. CONTACT: CallWare Technologies, Inc., Salt Lake City Reino Kerttula, 801/486-9922 e-mail: rkerttul@callware.com or Politis Communications, Salt Lake City Kevan Barney or David Politis, 801/523-3730 e-mail: kbarney@politis.com or Cunningham Communication, Inc., for Novell Elizabeth Johnson, 408/764-0731 |
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