Novartis Brazil Deploys Docent to Drive Sales Force Effectiveness and Accelerate ERP Rollout.Business Editors/High-Tech Writers
MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--Sept. 17, 2003
Global Life Sciences Leader Prescribes Personalized Learning
Activities to Optimize Performance and Speed Time-to-Market
Docent(R) Inc. (Nasdaq:DCNT), a leading provider of integrated software Separate software components or applications that have been combined into one package. See integrated software package. solutions proven to directly drive business performance through learning, today announced that Novartis Brazil, a leader in pharmaceuticals and consumer health, has gone live with Docent Enterprise(TM) as its strategic learning platform. The solution is helping Novartis increase sales productivity, accelerate new product launches in the region, and maximize its ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot). in SAP. MicroPower, a Docent Authorized Reseller in Brazil, implemented the system in less than six weeks.
The Docent-based platform powers a blended online learning environment with internally-developed content, off-the-shelf courses, and instructor-led curriculum offering vital information about Novartis product innovations, research and development breakthroughs, sales and negotiating techniques, leadership skills and teamwork.
Novartis is using Docent to enhance its appraisal process and streamline goal-setting for its sales team based on an extensive profile of core competencies associated with optimum sales performance. Sales representatives and managers use Docent to create personalized learning plans and directly correlate learning activities with overall sales and business results.
Based on the success of the initial phase, Novartis is integrating Docent as the learning infrastructure within its SAP enterprise resource planning See ERP.
(application, business) Enterprise Resource Planning - (ERP) Any software system designed to support and automate the business processes of medium and large businesses. (ERP (Enterprise Resource Planning) An integrated information system that serves all departments within an enterprise. Evolving out of the manufacturing industry, ERP implies the use of packaged software rather than proprietary software written by or for one customer. ) system. Docent provides 3,500 employees with a comprehensive, easy-to-use environment to boost their knowledge and adoption of the new business processes in SAP.
"As we evaluated learning solutions, it was clear that Docent is the clear leader in the pharmaceutical industry," said Valeria dos Santos, e-Learning Product Manager for Novartis. "Docent's track record and domain expertise in our industry, combined with the outstanding local customer support we have received from both Docent and MicroPower, were vital factors in our selection process."
About Novartis Brazil
Based in Sao Paulo, Novartis Brazil is an operating unit operating unit
A type of operating company that engages in transactions with outsiders and that is owned by another business. For example, in 1995 the stockholders of Capital Cities/ABC approved a $19 billion merger with the Walt Disney Company, whereupon within Novartis, a world leader in the research and development of products to protect and improve health and well-being. Novartis' core businesses are in pharmaceuticals, consumer health, generics, eye-care, and animal health. Novartis generated $20.9 billion in sales in 2002 and was created in 1996 from the merger of the Swiss companies This is a list of Swiss companies, currently active and former ones:
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About Docent, Inc.
Docent, Inc. (Nasdaq:DCNT) is a leading provider of integrated software solutions proven to directly drive business performance through learning. Docent solutions for sales performance, product launch, channel effectiveness, customer education, compliance, ERP/CRM implementations, and other business priorities are enabled by the industry's most comprehensive suite of business performance management applications, industry-specific content, and world-class services. Solutions are tailored to address the unique requirements of vertical markets, including government, life sciences, energy, high tech, telecommunications, financial services The examples and perspective in this article or section may not represent a worldwide view of the subject.
Please [ improve this article] or discuss the issue on the talk page. , retail and manufacturing.
Docent outperforms the industry in customer satisfaction benchmarks, delivering compelling and measurable ROI to blue chip customers such as Cingular Wireless, Harley-Davidson, Wachovia Corporation, Lucent Technologies, Kelly Services Kelly Services, Inc. is a Fortune 500 company headquartered in Troy, Michigan, offering staffing solutions that include temporary staffing services, outsourcing, vendor on-site and full-time placement. Kelly operates in 30 countries and territories. , Eaton Corporation This article is about an industrial manufacturer. For other meanings see Eaton.
Eaton Corporation (NYSE: ETN) is a diversified industrial manufacturer with 2006 sales of $12.4 billion, putting it at 198 on the Fortune 500 for 2007. , D&B, Halliburton, Rockwell Collins Rockwell Collins, Inc. (NYSE: COL) is a large United States-based international company headquartered in Cedar Rapids, Iowa, primarily providing aviation and information technology systems, solutions, and services to governmental agencies and aircraft manufacturers. , and Bechtel Group, Inc. Docent partners with the world's most prominent systems integrators and business process outsourcing Business process outsourcing (BPO) is the contracting of a specific business task, such as payroll, to a third-party service provider. Usually, BPO is implemented as a cost-saving measure for tasks that a company requires but does not depend upon to maintain its position in providers, including Accenture, Exult, IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) Human Capital Solutions, Cap Gemini Ernst & Young and Deloitte Consulting. Docent is distinguished as a leader by Gartner in the 2003 e-Learning Suites and LMS Magic Quadrants, and by the META Group in the 2003 METAspectrum report on learning management system vendors. Docent is headquartered in Mountain View, California For the census-designated place, see Mountain View, Contra Costa County, California. For other places called "Mountain View", see .
Mountain View is a city in Santa Clara County, in the U.S. state of California. The city gets its name from the views of the Santa Cruz Mountains. , with other offices throughout the United States, Europe and Asia-Pacific. For more information, visit www.docent.com.
Founded in 1994, MicroPower is the leading e-Learning solutions provider in the Brazilian market. MicroPower has represented Docent in the country since 2001, providing and integrating technology platforms, on-line course content and specialized consulting services. MicroPower also promotes the e-Learning Brazil - Conference & Award, considered Latin America's largest and most important e-Learning event with an objective to develop the e-Learning market. In addition, MicroPower has developed and distributed "best of breed" technologies like machine translators, text to speech, and Virtual Vision (Smithsonian Award 1998/1999 finalist), a screen reader that enables the Visually Impaired to access computer applications and Internet with autonomy.
Docent, Docent Enterprise and the marks relating to Docent products and services referenced herein are either trademarks and/or registered trademarks of Docent, Inc. All other names are trademarks and/or registered trademarks of their respective owners.