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Nothing to lose but chains: rather than allow ourselves to stagnate at a time of great opportunity, we underwriters must become more involved.


In the mid-19th century, two disgruntled dis·grun·tle  
tr.v. dis·grun·tled, dis·grun·tling, dis·grun·tles
To make discontented.



[dis- + gruntle, to grumble (from Middle English gruntelen; see
 German economists wrestled with provocative questions about the prevailing human condition. They ranted about chains of humankind's own making and the unrealized potential of Earth's most evolved species.

In a contemporary context, their insights ring true--that context being the current state of the life and health underwriting "profession" and self-imposed chains that tether tether

to tie an animal up by the head or neck so that it can graze but not move away. See also barton tether.
 its practitioners.

This underwriter takes no joy in putting profession in quotation marks. Nevertheless, those who relentlessly turn their collective backs on reality, huddling in a self-deluding netherworld of coulda and shoulda, bring this sorry judgment upon themselves.

Most home office underwriters are exhorted--arguably more now than at any time in the past--to keep their noses to the grindstone grindstone

or grind common metaphor for industriousness. [Pop. Culture: Misc.]

See : Industriousness
.

Myopic corporate-think contravenes common sense, taking its fiscal machete to such vulnerable low-hanging fruit as education, networking and professional development. As these expense-anathematic luxuries drift off into the mists of history, the prevalent response by chief underwriters is, typically, an impotent combination of hunkering down Hunkering down

A term used to describe a trader selling off a big position in a stock.
 and hankering for the good old days--neither of which does any good.

Local and state underwriting associations, with laudable exceptions, wither, thank you sir, may we have even less?--as petty-cash-obsessed insurers renege on even minimalist support and should-be members balk balk

the action of a horse when it refuses to obey a command to which it usually responds. See also jibbing.
 at shelling out the dollar equivalent of a DVD DVD: see digital versatile disc.
DVD
 in full digital video disc or digital versatile disc

Type of optical disc. The DVD represents the second generation of compact-disc (CD) technology.
 and stay away in droves.

A global Website with 1,500 members devoted to life and health underwriting now barely treads water. A priceless asset lies all-but-fallow for want of involvement of more than a hard-core few.

The proceedings of a national underwriting association squander scholarship, omitting rich content from concurrent sessions, when all of this could so readily be appended.

It is hard to accept that at one time in the recent past, we had a committee of peers who conducted highly prized surveys on topics of great relevance. Their output was coveted cov·et  
v. cov·et·ed, cov·et·ing, cov·ets

v.tr.
1. To feel blameworthy desire for (that which is another's). See Synonyms at envy.

2. To wish for longingly. See Synonyms at desire.
 and revered, far and wide. This unique resource, it would seem, was simply allowed to die, by the very individuals accountably charged with its governance.

It is mind-boggling in its absurdity that some, entrusted with leadership within the hierarchy of underwriting associations, would inflict demoralizing de·mor·al·ize  
tr.v. de·mor·al·ized, de·mor·al·iz·ing, de·mor·al·iz·es
1. To undermine the confidence or morale of; dishearten: an inconsistent policy that demoralized the staff.
 degrees of pointlessly invasive micromanagement This is about the management style. For the computer game strategy, see Micromanagement (computer gaming).
In business management, micromanagement is a management style where a manager closely observes or controls the work of their employees, generally used as a pejorative term.
 upon their all-volunteer army. At a time when visionary-caliber creativity serves us far better than nitpicking nit·pick·ing  
n.
Minute, trivial, unnecessary, and unjustified criticism or faultfinding.

nitpicking nit (inf) nKleinigkeitskrämerei f 
 tactics honed in the corporate world--nevertheless grossly inappropriate in a volunteer environment--it is the latter that insular leaders have willfully willfully adv. referring to doing something intentionally, purposefully and stubbornly. Examples: "He drove the car willfully into the crowd on the sidewalk." "She willfully left the dangerous substances on the property." (See: willful)  brought to bear.

And we let them get away with it, in blithe blithe  
adj. blith·er, blith·est
1. Carefree and lighthearted.

2. Lacking or showing a lack of due concern; casual: spoke with blithe ignorance of the true situation.
 ambivalence to the inexorable consequences.

Who would disagree that actuaries are legitimate insurance professionals?

Actuaries clamor to contribute to their peer group. One is not held hostage to discharge accountabilities on behalf of their society; one competes for the privilege of service.

Actuaries elect, rather than impose, leaders. Has such radicalism ever flickered on the radar screen of underwriting? Actuaries don't tolerate continuing education; they mandate it.

At a time when sound underwriting has never meant more to insurers, continuing education is the exception, not the norm. A few insurers provide--internally or through external fee-for-service options--excellent programs, accepting this cost as money shrewdly directed to their bottom line. The majority, on the other hand, make do with patchworks of what scant offerings remain from reinsurers and service firms, coupled with sporadic, typically makeshift internal driblets, which, in point of fact, are seldom more than token imitations of genuine learning.

Reflecting upon the depth and dimension of the art and science of underwriting, one can neither reconcile nor countenance the sorry state of our all-too-barren landscape, fashioned as it was by equal parts ambivalence, disordered priorities, poor leadership and frank unconsciousness.

I, for one, do not savor being consigned to an endangered species.

Isn't it about time to disentangle from our self-imposed chains?

Our star is rising; our ship, coming in.

We have a world to gain!

Hank George, a Best's Review columnist, is the principal in his own consulting and training firm, Hank George Inc. He may be reached at insight@bestreview.com
COPYRIGHT 2006 A.M. Best Company, Inc.
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2006, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Comment:Nothing to lose but chains: rather than allow ourselves to stagnate at a time of great opportunity, we underwriters must become more involved.
Author:George, Hank
Publication:Best's Review
Article Type:Column
Geographic Code:1USA
Date:Feb 1, 2006
Words:659
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