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Nortel outlines its vision for unified communications.


Nortel recently announced its vision for unified communications The real time redirection of a voice, text or e-mail message to the device closest to the intended recipient at any given time. For example, voice calls to desk phones could be routed to the user's cellphone when required.  and outlined upcoming solutions to provide enterprises with simple and reliable methods of delivering voice, video and data over IP.

Nortel's unified communications solutions allow users to experience streamlined communications within their business application while leveraging their existing IT investments. The company is launching many new solutions that deliver a richer set of UC tools while ensuring the resiliency of the communications network The transmission channels interconnecting all client and server stations as well as all supporting hardware and software. .

The Communication Server (CS) 1000, Nortel's cornerstone IP telephony The two-way transmission of voice over a packet-switched IP network, which is part of the TCP/IP protocol suite. The terms "IP telephony" and "voice over IP" (VoIP) are synonymous.  solution, will deliver new capabilities and enhancements to further strengthen this VoIP platform. A new version of CS 1000 will provide improved reliability and redundancy, enhanced network and voice call security and new E911 capabilities. The new version will deliver unified communications capabilities through planned interoperability with Microsoft Office Communications Server Microsoft Office Communications Server, MOCS, (formerly Live Communications Server) is an enterprise real-time communications server, providing instant messaging and collaboration functionality. It is originally a spin-off from the then new feature in Exchange Server 2000.  2007.

Nortel is also introducing the Multimedia Communication Server 5100, which improves productivity by providing users with tight integration of telephony and multimedia applications within IBM Lotus Notes Lotus Notes is a client-server, collaborative application owned by IBM Software Group. IBM defines the software as an "integrated desktop client option for accessing business e-mail, calendars and applications on [an] IBM Lotus Domino server."[1]. .

Featuring a number of significant enhancements, MCS 5100 boasts improved and simplified collaboration capabilities that enable a full range of voice, video, conferencing, e-mail, IM and presence capabilities at the click of a mouse, along with enhanced mobility capabilities that provide a rich communications experience for mobile workers. Additionally, the new MCS 5100 release also supports new SIP-based IP phones. This capability improves usability and flexibility and improves the overall security, reliability, manageability and scalability of the core platform, which now operates on IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries)  servers with a Linux operating system operating system (OS)

Software that controls the operation of a computer, directs the input and output of data, keeps track of files, and controls the processing of computer programs.
.

A feature-rich, carrier-grade solution, Unified Messaging 2000, is also new from Nortel. The solution, which supports up to one million users, enables voice mail, fax and e-mail to be accessed together through common e-mail applications and integrates with Active Directory. Since UM 2000 is standards-based, it can operate in a multi-vendor voice network and is targeted to global enterprises as well as carriers that offer their customers unified messaging solutions.

www.nortel.com

By Anuradha Shukla, TMCnet Contributing Editor
COPYRIGHT 2007 Technology Marketing Corporation
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2007, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Title Annotation:Customer Inter@ction NEWS
Author:Shukla, Anuradha
Publication:Customer Interaction Solutions
Date:Apr 1, 2007
Words:328
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