Printer Friendly
The Free Library
14,709,930 articles and books
Member login
User name  
Password 
 
Join us Forgot password?

Nexidia releases Enterprise Speech Intelligence 5.0.


Nexidia, an audio search and speech analytics products vendor, has announced the general availability of its flagship product A primary product of a company, which is typically why the company was founded and/or what made it well known. For example, MS-DOS, Windows and the Microsoft Office suite have been flagship products of Microsoft. CorelDRAW is a flagship product of Corel Corporation. , Nexidia Enterprise Speech Intelligence 5.0. Nexidia ESI (Edge Side Includes) A markup language for Web pages that enables elements of a Web page to be dynamically assembled in servers distributed throughout the Internet.  5.0 was engineered to help generate and analyze intelligence contained in recorded spoken interactions.

"As organizations continue to leverage audio to gain greater insight into their customers and businesses, there is a need for an enterprise solution capable of searching and analyzing audio data at a user-defined level, while maintaining a total cost of ownership that is enterprise viable," according to according to
prep.
1. As stated or indicated by; on the authority of: according to historians.

2. In keeping with: according to instructions.

3.
 Nexidia President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  John Willcutts.

Nexidia's phonetics-based approach to searching audio is aimed at contributing to the accuracy, relevancy, scalability and speed of the product.

New features in Nexidia ESI 5.0 include the following:

* Enhanced analysis using metadata (1) (meta-data) Data that describes other data. The term may refer to detailed compilations such as data dictionaries and repositories that provide a substantial amount of information about each data element. . v5.0 enables sophisticated analyses of the attributes surrounding the recorded audio (metadata).

* Added reporting and trending capabilities. v5.0 enables users to view search results in user-defined combinations using call data and metadata. Intelligence gained from recorded speech can be viewed and analyzed an·a·lyze  
tr.v. an·a·lyzed, an·a·lyz·ing, an·a·lyz·es
1. To examine methodically by separating into parts and studying their interrelations.

2. Chemistry To make a chemical analysis of.

3.
 to provide insight into business issues.

* Enhanced recorded-speech search. v5.0 brings enhanced searching capabilities with the addition of search best-practices functionality. The Nexidia search and query functionality can now be used to perform optimized searches and queries generating intelligence relevant to the user's information needs.

* Media replay and search. v5.0's replay functionality allows sorting and reporting of search results by user-chosen metadata fields. Media Replay enables the user to review and replay search results at the point in the file where the result happens.

www.nexidia.com
COPYRIGHT 2005 Technology Marketing Corporation
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2005, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

 Reader Opinion

Title:

Comment:



 

Article Details
Printer friendly Cite/link Email Feedback
Publication:Customer Interaction Solutions
Article Type:Brief article
Geographic Code:1USA
Date:Jul 1, 2005
Words:261
Previous Article:Premiere Global Services launches two new speech apps.(Premiere Global's Automated Payment solution)(Brief article)
Next Article:Symon announces enterprise digital video network Appliance.(Symon Communications Inc. introduced SDA-500)(Brief article)
Topics:



Related Articles
Four paths to better service. (Technology Highlights).
Telera releases Voice Web Application Platform 5.0. (Breaking News).(Brief Article)(Product Announcement)
Vertical networks announces support for standards-based IP phones and new InstantOffice 6500 platform.(Product Announcement)
AIMCall V5 performance management solution now available.(Software )(Brief Article)
Inova Solutions announces version 5.0 of performance optimization suite.(New Products)(Brief Article)
Speech Technology Excellence Award[TM].(SPEECH-WORLD[TM])(software industry)
CallMiner reduces hardware for speech analytics.(SPEECH-WORLD[TM])(Brief article)
Nexidia advances Speech Intelligence.(SPEECH-WORLD[TM])(Brief article)
Nexidia announces on Demand solution.(Customer Inter@ction NEWS)(Brief article)
Endeca Information Access Platform 5.0.(IT News and Products)(Brief article)

Terms of use | Copyright © 2009 Farlex, Inc. | Feedback | For webmasters | Submit articles