New for 2002! Special workshops.SIP Developers Day Tuesday, October 1, 2002 8:30 - 9:30 am Introduction to SIP SIP, or Session Initiation Protocol (protocol) Session Initiation Protocol - (SIP) A very simple text-based application-layer control protocol. It creates, modifies, and terminates sessions with one or more participants. Such sessions include Internet telephony and multimedia conferences. It is described in RFC 2543. , is (as the name implies) a next-generation protocol that is designed for use in call setup and call control. And as ubiquitous as this protocol may seem if you were to look at any vendor's marketing materials, SIP is far from being deployed everywhere. But that is changing. SIP is constantly evolving. This session will serve as an introduction to SIP; what it is, and how developers can take advantage of all it has to offer. Other topics of discussion include SIP and 3G wireless, the use of SIP in next-gen cable telephony See cable telephone. , SIP's role in Presence and Instant Messaging Presence and Instant Messaging (PRIM) was an early proposal to the IETF of a standard protocol for instant messaging. No work has been done on it since 2001, however. Currently, SIP, its derivative SIMPLE, and XMPP are being considered for use as instant messaging protocols. technologies, and more. 9:45 - 10:45 am Keep it SIMPLE: Leveraging SIP for Presence and I.M. SIP for Instant Messaging Exchanging text messages in real time between two or more people logged into a particular instant messaging (IM) service. Instant messaging is more interactive than e-mail because messages are sent immediately, whereas e-mail messages can be queued up in a mail server for seconds or and Presence Leveraging Extensions (SIMPLE) is a specification from the IETF See Internet Engineering Task Force. IETF - Internet Engineering Task Force . working group focusing on leveraging SIP for use with instant messaging and presence applications. And now, with Microsoft having thrown its considerable weight behind the initiative, it appears that SIP will indeed facilitate the addition of presence features to many telephony and conferencing applications. Come address the potential use of this technology in service provider environments as well as the ramifications ramifications npl → Auswirkungen pl for enterprise users, and how developers the world over can work to create new and exciting enhanced services Enhanced service is service offered over commercial carrier transmission facilities used in interstate communications, that employs computer processing applications that act on the format, content, code, protocol, or similar aspects of the subscriber's transmitted information; based on SIP. 11:00 am - 12:00 pm The Critical Hole of SIP & H.323 Interworking (standard) interworking - Systems or components, possibly from different origins, working together to perform some task. Interworking depends crucially on standards to define the interfaces between the components. in Next-Generation Telephony While many industry pundits have tried to liken lik·en tr.v. lik·ened, lik·en·ing, lik·ens To see, mention, or show as similar; compare. [Middle English liknen, from like, similar; see like2 SIP versus H.323 to the "Thrilla in Manila The Thrilla in Manila was a famous boxing match between Muhammad Ali and Joe Frazier, fought at the Araneta Coliseum in Quezon City of the Philippines on October 1, 1975. The bout is often ranked as one of the greatest fights of 20th century boxing, and is the climax to the bitter ", the fact is both protocols have their place in the next-generation network and they will have to interoperate for years to come, especially when deploying an end-to-end IP network. Come to this session and hear the truth about these two would-be combatants, get a feel for what each standard brings to the table, and see how much they might just come to depend on each other as next-generation networks evolve. 1:00 - 2:00 pm SIP for Next-Generation Mobile Services The proliferation proliferation /pro·lif·er·a·tion/ (pro-lif?er-a´shun) the reproduction or multiplication of similar forms, especially of cells.prolif´erativeprolif´erous pro·lif·er·a·tion n. of wireless devices such as cell phones, PDAs, etc. is creating an increasingly mobile workforce. And as third-generation wireless IP networks emerge, it makes perfect sense to augment the new generation of enhanced IP services with SIP By embedding 1. (mathematics) embedding - One instance of some mathematical object contained with in another instance, e.g. a group which is a subgroup. 2. (theory) embedding - (domain theory) A complete partial order F in [X -> Y] is an embedding if SIP in the multitude of devices that enable a wireless workforce, developers can create a network in which applications are accessible across any variety of these devices -- applications such as unified communications The real time redirection of a voice, text or e-mail message to the device closest to the intended recipient at any given time. For example, voice calls to desk phones could be routed to the user's cellphone when required. , instant messaging, and multiplayer gaming Two or more people playing a game and competing with each other via computer. Although traditional card games such as bridge and poker are played online, games with a large number of people (massively multiplayer) mix real players with simulated environments that turn the computer into a to name but a few. Attend this session to learn how SIP is surmounting the challenges and enabling a whole new generation of mobile services. 2:15 - 3:15 pm SIP: Bridging the Chasm Between Legacy and Next-Generation Networks As more next-generation network elements are deployed and enterprises increasingly migrate to IP-based communications, the need for interoperability with the existing PSTN (Public Switched Telephone Network) The worldwide voice telephone network. Once only an analog system, the heart of most telephone networks today is all digital. In the U.S. becomes more apparent. SIP as lightweight, increasingly ubiquitous protocol, may play an important role in helping eliminate the gap between the PSTN and tomorrow's next-gen network. Attend this session and find out how developers are taking advantage of SIP to create a seamless bond that will bridge the chasm between legacy and next-generation networks. 3:30 -4:30 pm SIP? NAP NOT! Traversing the Firewall for SIP Call Completion Securing the network has always been of utmost importance, but it's become an even more pressing issue these days. Carriers thinking about implementing SIP in their networks have a number of concerns at the network's edge, including the need to assert some sort of control on the signaling and media streams entering the network, the need to prevent unauthorized access, and how to deal with Network Address Translation (NAT (Network Address Translation) An IETF standard that allows an organization to present itself to the Internet with far fewer IP addresses than there are nodes on its internal network. ) issues that would otherwise render the network useless to SIP calls. Join us for this session as we delve into the world of SIP, and the protocol's relationship with NATs, firewalls, and so much more. WIRELESS UP TELEPHONY SUMMIT[TM] Thursday, October 3, 2002 8:00 - 8:45 am No More Wires! Wireless LAN A local area network that transmits over the air typically in the 2.4 GHz or 5 GHz unlicensed frequency band. It does not require line of sight between sender and receiver. Wireless base stations (access points) are wired to an Ethernet network and transmit a radio frequency over an area Technology Comes of Age Let's face it: Wiring a building is a costly, time consuming, and hideously limiting way to get communications from hub to endpoint. Wireless LAN products are making serious inroads inroads Noun, pl make inroads into to start affecting or reducing: my gambling has made great inroads into my savings inroads npl to make inroads into [+ -- not only in homes and in conference rooms, but all over -- from the cubicle to the airport. Technologies such as 802.1 lb and Bluetooth are driving a wireless voice and data revolution. Attend this session to discover the real-world benefits that wireless LANs can offer your enterprise. 9:00 - 9:45 am 3G Services: Holy Grail Holy Grail: see Grail, Holy. A very desired object or outcome that borders on a sacred quest. There are several Holy Grails in the computer business. or Wild Goose Chase the pursuit of something unattainable, or of something as unlikely to be caught as the wild goose. See also: Wild ? Are third-generation (3G) wireless services going to deliver on the rather large promises fueled by so much industry hype? Or is it a foregone conclusion foregone conclusion n. 1. An end or a result regarded as inevitable: The victory was a foregone conclusion. See Usage Note at foregone. 2. that next-generation mobile services are the cornerstone of tomorrow's next-generation application deployments? No matter which side you stand on, there is no question that 3G is something you should know much more about. Is it coming? Is it here? Do we need it? Do we care? Come to this session and learn all you need to know. After all, it may (or may not) be the future of communications. 11:00 - 11:45 am IP Telephony The two-way transmission of voice over a packet-switched IP network, which is part of the TCP/IP protocol suite. The terms "IP telephony" and "voice over IP" (VoIP) are synonymous. Applications for Handhelds As the line between voice and data delivery blurs, IP telephony applications for handheld computers A computing device that can be easily held in one hand while the other hand is used to operate it. The Palm devices are a popular example. See Palm, smartphone and palmtop. such as PDAs are being developed that will allow users to integrate phone features into their handheld computers. Users can now use their handhelds to look up and dial telephone numbers and initiate voice conversations via wireless LANs and the Internet. Such applications will allow handhelds to replace PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN). desk phones -- freeing the employee from the desk and reducing the cost of voice communications by utilizing private and public data networks. 12:45 - 1:30 pm The Role of the Media Server for Wireless Application Deployment As wireless networks grow increasingly based on packet technologies, it becomes necessary to deploy the proper network equipment to wring wring v. wrung , wring·ing, wrings v.tr. 1. To twist, squeeze, or compress, especially so as to extract liquid. Often used with out. 2. the most out of a wireless deployment. As an essential part of a packet-based solution media servers are able to provide for applications such as conferencing, interactive voice response (IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. ), speech processing Speech processing is the study of speech signals and the processing methods of these signals. The signals are usually processed in a digital representation whereby speech processing can be seen as the intersection of digital signal processing and natural language processing. , and more. Come to this session to learn more about next-generation packet networks, the equipment that goes into creating them, the enhanced services and applications that are being offered as a result, and how this ends up influencing wireless networks deployments. 1:30 - 2:30 pm Wi-Fi Telephony See voice over Wi-Fi. Anyone over 18 who has enjoyed a Reese's Peanut Butter Cup remembers those television commercials whereby someone was always running their chocolate into someone else's peanut butter and vice versa VICE VERSA. On the contrary; on opposite sides. . Regardless of who was at fault, the result was a match made in heaven. So it is for Wi-Fi and VoIP. Come learn all there is to know about the marriage of these two hot technologies. Come explore what you need to know to best deploy a Wi-Fi/VoIP solution in your enterprise. You'll learn which hardware solutions will work best for you and what software you need to leverage to discover the most effective solutions. 2:45 - 3:30 pm Trends in Wireless Enabling Technology Wireless enterprise computing Refers to information technology in the larger company. See enterprise data and enterprise networking. and mobility solutions are all the rage General Public's All the Rage was released in 1984 by I.R.S. Records. Track listing
(2) A generic reference to a set of system programs or a set of application programs that form a complete system. See stack. that enable new and enhanced mobile apps, you'll learn what to expect from the next generation of wireless enabling technology. SALT Summit Tuesday, October 1, 2002 1:00 - 4:30 pm SALT, for Speech Application Language Tags For other meanings of the word salt or acronym "SALT", see salt (disambiguation). Speech Application Language Tags (SALT) is an XML based markup language that is used in HTML and XHTML pages to add voice recognition capabilities to web based applications. , is a new open standard that gained instant credibility in late 2001 when the SALT Forum was announced by a powerful consortium including Microsoft, Cisco, and Intel. Although SALT Forum proponents insist that the announced standard is complementary to Voice XML XML in full Extensible Markup Language. Markup language developed to be a simplified and more structural version of SGML. It incorporates features of HTML (e.g., hypertext linking), but is designed to overcome some of HTML's limitations. , today's leading standard, many industry insiders believe that SALT has been designed to compete with VXML See VoiceXML. . This special workshop will examine the specific capabilities that SALT brings to the development of voice-enabled Web applications, and compare the key similarities and differences between the two standards. Don't allow market confusion to stall the development of innovative voice-enabled Internet applications -- attend this in-depth SALT tutorial and learn the roles SALT and Voice XML can both play in your voice-Web initiatives. ENTERPRISE Solutions Dev One -- Tuesday, October 1 8:30 9:30 am Face to Face Without Ever Leaving The Office: Video Conferencing See videoconferencing. (communications) video conferencing - A discussion between two or more groups of people who are in different places but can see and hear each other using electronic communications. & Collaborative Computing There is no substitute for dealing with people face-to-face when important business objectives must be achieved. But with business travel suffering its steepest decline in years, companies need to research alternatives to hitting the road. Today's leading-edge IP-based video conferencing and collaborative computing technologies allow users to fully interact and share applications and documents as if they were in the same room, enabling efficiencies never before attainable through traditional means. Attendees will learn about the various collaboration products See collaborative software. and conferencing applications available, the benefits of their use, and the special considerations related to their successful deployment. 9:45 - 10:45 am Come Together... Right Now... Over IP -- Unified Communications Rocks On Employees everywhere are being overwhelmed by the sheer number of messages assailing them at any given time. E-mail, faxes, voice mail... seems like everybody wants a piece of you! Unified communications -- a single message store intelligently linked to any number of productivity enhancing applications -- can help increase an employee's ability to handle the deluge Deluge (dĕl`y  j), in the Bible, the overwhelming flood that covered the earth and destroyed every living thing except the family of Noah and the creatures in his ark. , and increase levels of customer service and
communications. Come explore the state of unified communications, and
the effects on your corporate environment.
11:00 am - 12:00 pm Take Advantage of IP Telephony fore Practical Telecommuting telecommuting, an arrangement by which people work at home using a computer and telephone, transmitting work material to a business office by means of a modem and telephone lines; it is also known as telework. Strategy With an increasingly distributed and demanding workforce, businesses need to reformulate Verb 1. reformulate - formulate or develop again, of an improved theory or hypothesis redevelop formulate, explicate, develop - elaborate, as of theories and hypotheses; "Could you develop the ideas in your thesis" the remote access model they've come to rely on. New options for enabling the well-connected telecommuter A person who telecommutes. See telecommuting. are proliferating Proliferating is the multiplication of a certain thing. Often it is used as a biological term to describe the increase of cells due to cell division. Look under proliferate or proliferation for more details. , including high-speed wired and wireless solutions, Learn which solutions will benefit your organization, enhancing the productivity of your remote workers, and enabling them to collaborate more effectively with each other and on-premises staff. 1:00 - 2:00 pm IP Phone Bazaar: Choosing the Right Device Searching for the right IP phone can be akin to wandering amidst the stalls of a Turkish bazaar. The sights, the sounds... it's enough to make you lose your bearings. Every vendor promises you that his wares are the ones for you -- just the right spice, just the right flavor, just the right interoperability and functionality for your enterprise IP Phone deployment! And of course, everyone is willing to negotiate on price. Choosing the right device shouldn't be an exotic experience. Come to this session to learn about what makes an IP Phone an IP Phone, the differences between various vendors' offerings, and most importantly Adv. 1. most importantly - above and beyond all other consideration; "above all, you must be independent" above all, most especially what you should be looking for Looking for In the context of general equities, this describing a buy interest in which a dealer is asked to offer stock, often involving a capital commitment. Antithesis of in touch with. as you embark upon your enterprise IP telephony journey. 2:15 - 3:15 pm Out of Sight, But Not Out of Touch: Remote Office/Branch Office IP Telephony Solutions Remote offices provide both boon and bane BANE. This word was formerly used to signify a malefactor. Bract. 1. 2, t. 8, c. 1. to enterprises. While offering presence in multiple markets, the cost of putting an infrastructure between those offices is often a hurdle, as is implementing the effective links in the communications systems In telecommunication, a communications system is a collection of individual communications networks, transmission systems, relay stations, tributary stations, and data terminal equipment (DTE) usually capable of interconnection and interoperation to form an integrated whole. of those offices. Security issues, QoS, voice and video services, and unified messaging Having access to e-mail, voice mail and faxes via a common computer application or by telephone. For example, unified messaging may send faxes and digitized voice mail to a mail server that turns them into e-mail attachments. are all aspects that need to be considered when installing an IP telephony solution in remote offices. Discover the new generation of solutions now available that promise new levels of efficiency and productivity for your staff. 3:30 - 4:30 pm Small Office/Home Office See SOHO. IP Telephony -- Who Says You Can't Run With The Big Dogs Big Dogs, based in Santa Barbara, California, is a chain of stores in the United States which features clothing and apparel holding the "Big Dogs" brand name. The Company ? Whether the goal is to appear to all the world as a large corporation, or simply to take advantage of the economic and operational efficiencies offered by IP telephony, small office/home office (SOHO Soho (sōhō`, sə–), district of Westminster, London, England, known for its continental restaurants. Once a fashionable quarter, it became popular among writers and artists in the 19th cent. ) organizations are taking advantage of IP-based voice, video, and fax products and services in ever-greater numbers. This session gives details of the available offerings and the benefits that SOHO users can glean glean v. gleaned, glean·ing, gleans v.intr. To gather grain left behind by reapers. v.tr. 1. To gather (grain) left behind by reapers. 2. from them. After all, productivity-boosting technology isn't just for big enterprises any more. Day TWO -- Wednesday, October 2 8:00 - 8:45 am Reap the Benefits! A Guide to Effective Deployment of IP PBXs (Internet Protocol Private Branch eXchange) A telephone switch that supports voice over IP (VoIP). IP PBXs convert IP phone calls into traditional circuit-switched TDM connections for the PSTN. The decision to migrate to IP has been made and the money allocated to begin the evolution, now where do you start? Next-generation enterprise telephony systems embody the best of the PBX, networking, and Internet; and the openness of these systems will allow for the development of ever-sophisticated applications. This session will discuss the important features offered by the growing numbers of IP-PBXs and allow you a better understanding of the choices and the factors to consider when enabling your next-gen enterprise network. 9:00 - 9:45 am Enterprise Case Study Come hear true tales of deployment from courageous entrepreneurs who have "bitten the bullet" to implement next-generation network products and services within their enterprise. Attend this session and you will learn and benefit from their experiences. You'll gain insights into the problems they encountered, the mistakes they made and the lessons they learned -- and in the process avoid costly backtracking (algorithm) backtracking - A scheme for solving a series of sub-problems each of which may have multiple possible solutions and where the solution chosen for one sub-problem may affect the possible solutions of later sub-problems. , false starts, and delays in your own next-generation network strategy. This is truly a can't-miss session for those of you interested in hearing a real-life tale from the trenches. 2:00 - 5:15 pm ENTERPRISE ROUND TABLE MEGA-SESSION State of the Industry This special super-session will feature the industry's leading experts in a round table discussion of where exactly we stand in regards to Enterprise IP telephony. Attendees will come away with a true sense of what's happening in the industry, with perspectives from the leaders serving the enterprise market, including the latest developments, the current crop of enterprise IP telephony solutions, a glimpse at the future, and some real-life implementation tales that you won't want to miss. Attendees are encouraged to bring their questions, and we'll bring the industry leaders who are best positioned to provide the answers. Day Three -- Thursday, October 3 8:00 - 8:45 am Justifying the Migration to IP Telephony in the Enterprise Research indicates that there is a significant up-front investment in the technology required to migrate to IP telephony for most organizations (e.g., network upgrades to add additional bandwidth and quality of service support). However, over a multiyear migration program, the total cost of ownership (TCO (1) (Total Cost of Ownership) The cost of using a computer. It includes the cost of the hardware, software and upgrades as well as the cost of the inhouse staff and/or consultants that provide training and technical support. See ROI. ) can be reduced, particularly for multisite organizations and those with rapid growth and a dynamic user community. Questions such as -- "What are the benefits to switching to an IP-based system?" and "How can existing systems be upgraded?" -- will be discussed. 9:00 - 9:45 am A Practical Guide to the World of LAN Telephony An IP telephony system that is contained within a local area network (LAN). See IP telephony and voice capable Ethernet switch. Telephone bills remain a significant part of a corporation's monthly outlay and LAN-based telephony is an excellent way to dramatically reduce voice and fax toll charges. Whether you are a small, medium, or large business, converging your networks will enable you not only to save, but also to host a cadre of applications such as unified messaging, call control, video conferencing, and collaborative computing in order to boost employee productivity. Attend this session and learn what it takes to plan your company's migration from a circuit-switched to a packet-based communications system. 11:00 - 11:45 am Broadband Access See broadband and wireless broadband. Options Today The shift to broadband is not going as fast as the pundits had predicted a scant few months ago. In fact, for a number of reasons, among them pricing, availability, etc. broadband deployments are uniformly slow throughout the industry regardless of technology. Still, there are plenty of options available to the savvy consumer of broadband: DSL DSL in full Digital Subscriber Line Broadband digital communications connection that operates over standard copper telephone wires. It requires a DSL modem, which splits transmissions into two frequency bands: the lower frequencies for voice (ordinary , Cable, wireless, fiber to the home -- these solutions are all out there. The choice falls to you to decide which technology is right for you. This session will help clear up the confusion by noting the pros and cons pros and cons Noun, pl the advantages and disadvantages of a situation [Latin pro for + con(tra) against] associated with each method of broadband access and by helping you make the choices that will decide which means is best for you. 12:45 -1:30 pm Parting is Such Sweet Sorrow: Adding IP Telephony to Existing "Big Iron" Let's face it, that PBX you have sitting in the closet over by MIS was expensive. And maybe you're not done paying for it. Or maybe you're just plain attached to it? On the other hand, you keep hearing about all of these wonderful new services and cost savings that can be had by incorporating IP into your phone system. Are folks telling you to swap out "old faithful Old Faithful, geyser: see Yellowstone National Park. Old Faithful well-known geyser in Yellowstone Park; erupts every 64.5 minutes. [Am. Hist.: NCE, 3023] See : Punctuality " for one of those new-fangled IP PBXs? What's an IT manager to do? Well, a new breed of IP-enabling upgrades and enhancements is on the market, including software, IP line and trunk cards, and IP phone sets, enabling the addition of voice and fax over IP in manageable increments to legacy phone switches. Attend this session and reflect on the issues and considerations surrounding the deployment of this technology. 1:45 - 3:30 pm COMPREHENSIVE DOUBLE SESSION Focus On: IP Centrex A telephone service in which an IP-based PBX is located in the telephone company's facilities. It connects to the customer via the LAN rather than by telephone wires. IP CENTREX offers voice over IP and other IP-based services as well as connectivity to the regular telephone system (PSTN). Does the cost of a new PBX seem too high? And given the constant buzz of "IP" this and "convergence" that, are you sure a PBX is even the best choice at this time? Still, are you afraid to take the leap and commit to next-generation IP PBX technology? If so, you might consider "renting" your telecom services from your friendly neighborhood service provider. Centrex services have long been a favorite of customers who either don't have the desire or don't have the resources to run their own telecom in-house. Adding IP into the mix means that these Centrex services can theoretically be accessed from anywhere at any time. Come learn what IP Centrex is all about, and what it means to you -- the enterprise telecommunications manager. You'll learn all you need to know to make wise purchasing decisions, how best to take advantage of IP Centrex services, and what effect this will all have on your bottom line. SERVICE PROVIDER Solutions Day One -- Tuesday, October 1 8:30 - 10:45 am SERVICE PROVIDER ROUND TABLE DOUBLE SESSION State of the Industry This unique double session features the industry's leading experts in a round table discussion of where exactly we stand in regards to Service Provider IP telephony. You'll come away with a true sense of what's happening in the industry, with perspectives from the leading service providers exploring next-generation solutions, including the latest developments, a glimpse into the future, and some real-life implementation tales that you won't want to miss. Bring your questions, and we'll bring the industry leaders who are best positioned to provide the answers. 11:00 am - 12:00 pm Bundling HP Telephony Services to Reduce Churn & Build a Loyal Customer Base As long as the only difference between service providers is price, you can expect consumers to jump around from carrier to carrier in search of the cheapest plan. But factor in a few simple additional services, like follow-me, or access to a personalized per·son·al·ize tr.v. per·son·al·ized, per·son·al·iz·ing, per·son·al·iz·es 1. To take (a general remark or characterization) in a personal manner. 2. To attribute human or personal qualities to; personify. Web-based directory, and suddenly you have a customer who might not be so willing to switch. Bundle in even more "must-have" services, for the right price, and you have a customer who will swear allegiance to you like you never thought possible. This session provides a roadmap for service providers trying to retain their hard-won customers and to attract a new generation of loyal customers as well. 1:00 - 2:00 pm Guide to IP Centrex for Service Providers Service providers looking for that "sticky app" that will keep enterprise customers coming back for more (and paying that monthly premium to do so) would do well to consider offering IP Centrex services as a way to differentiate themselves from the rest of the pack. A savvy service provider will be able to bundle not only traditional phone functions such as hold, transfer, conference, etc... but also next-generation services such as unified communications, Web-enabled directory services, and more. Come see what the buzz is all about, and learn what IP Centrex can do for you. 2:15 - 3:15 pm The Edge is Where the Action is: Next-Generation Switching Solutions Explored A vast array of recent developments such as faster network access, increased use of the Internet, greater proliferation of technology driving greater network usage, etc... have placed a tremendous burden on the switching infrastructure deployed at the network's edge. In order to keep pace with the rapid changes and increases in network usage, it's become necessary to consider alternatives to the existing class of equipment that serves as the point of entry into the carrier's network. Come explore the state of next-generation switching technology, focusing on the needs and requirements of existing infrastructure as well as efficient and scalable provisioning of emerging services. 3:30 - 4:30 pm Tales From the Trenches: Real World Success Stories Come hear true tales of deployment from a Service Provider who has "bitten the bullet" to implement next-generation packet telephony Synonymous with IP telephony and voice over IP (VoIP), in which a digital voice stream is broken up into small chunks (packets) and transmitted over a packet-switched network. See IP telephony and packet switching. products and services. Learn and benefit from their experiences. You'll gain insights into the problems they encountered, the mistakes they made and the lessons they learned -- and in the process avoid costly backtracking, false starts, and delays in your own network strategy. This is truly a can't-miss session for the service provider looking to chart a clear course to the network of the future. Day TWO -- Wednesday, October 2 8:00 - 0:45 am Emergency Services emergency services Emergency care '…services …necessary to prevent death or serious impairment of health and, because of the danger to life or health, require the use of the most accessible hospital available and equipped to furnish those services' & Regulatory Compliance: CALEA CALEA Commission on Accreditation for Law Enforcement Agencies, Inc. (Fairfax, Virginia) CALEA Communications Assistance for Law Enforcement Act of 1994 CALEA Communication Assistance to Low Enforcement Act , E911, and More! In the wake of recent global events, the security of circuit-switched and packet-based telecommunications networks A telecommunications network is a of telecommunications links and nodes arranged so that messages may be passed from one part of the network to another over multiple links and through various nodes. has become a vital concern. Efforts to ensure the safety and integrity of the telecommunications infrastructure will lead to greater government involvement, which will escalate the implementation of existing regulations, such as E911, CALEA, and others. E911 will potentially be mandated for all packet-based networks, and CALEA (the Communications Assistance for Law Enforcement Act The Communications Assistance for Law Enforcement Act (CALEA) is a United States wiretapping law passed in 1994 (Pub. L. No. 103-414, 108 Stat. 4279). In its own words, the purpose of CALEA is: 9:00 - 9:45 am From TV to TELCO: The Transformation of the Cable Industry Coaxial co·ax·i·al adj. Having or mounted on a common axis. coaxial Adjective 1. Electronics (of a cable) transmitting by means of two concentric conductors separated by an insulator cable surrounds and envelops us. The ground beneath us is teeming teem 1 v. teemed, teem·ing, teems v.intr. 1. To be full of things; abound or swarm: A drop of water teems with microorganisms. 2. with the stuff, and new technologies are helping us to realize the power and flexibility it offers to those awaiting inexpensive broadband. With cable broadband surpassing DSL deployment, many are touting cable telephony as the great equalizer -- bringing advanced IP services to the SOHO arena at an affordable price. But the questions remain -- how can we use these big, "dumb" pipes to implement voice over cable, and what features are to drive the adoption and migration? This session will help to answer those questions, as well as set you on the track to understanding the future that broadband cable is creating for all of us. 2:00 - 3:00 pm The State of the Softswitch Market Emerging softswitch offerings are taking center stage in the next-gen network due to the promises of overcoming many of the limitations of traditional carrier-based central office gear. Come discover the softswitch advantages of employing industry-standard server hardware and open APIs Open API (often referred to as OpenAPI) is a word used to describe sets of technologies that enable websites to interact with each other by using SOAP, Javascript any other web technology. , and providing service providers the flexibility to rapidly deploy new services in response to subscriber demand. Learn how the distributed architecture of the softswitch model allows service providers to select best-of-breed products, facilitates multivendor integration, and opens up the development of new services and innovation -- all at a substantially lower cost and reduced footprint. 3:15 - 4:15 pm Honor, Commitment... SLAs Mean Never Having to Say You're Sorry SLAs were once simple formalities, usually put on the table only for larger "major account" customers who purchased large amounts of telephony services from a provider. They held little water, and even less in the way of a good night's sleep for enterprise IT managers. Competitive business environments have changed everything and these "telecom service pre-nups" are gaining in importance. Today, effective SLAs are key to enterprises and service providers alike. Attend this session to learn how to keep uptime at a maximum in a world where a minute can mean a million. 4:30 - 5:15 pm Profit From a Practical IP Billing Solution Imagine self-provisioned, self-configured enhanced services and service providers who can deploy their services and bill for them on-the-fly. Today's customers are demanding faster provisioning and more flexible configuration options. Question is, how do you identify and authenticate (1) To verify (guarantee) the identity of a person or company. To ensure that the individual or organization is really who it says it is. See authentication and digital certificate. (2) To verify (guarantee) that data has not been altered. users as the network evolves? As a service provider, you're well aware that provisioning and accurate billing are two inescapable challenges. This session details the options available to the savvy next-gen telco, including converged billing, authentication (1) Verifying the integrity of a transmitted message. See message integrity, e-mail authentication and MAC. (2) Verifying the identity of a user logging into a network. and identification strategies, rating engines, scalability, backwards compatibility backwards compatibility - backward compatibility with a carrier's existing billing system, and much more. Day Three -- Thursday. October 3 8:00 - 8:45 am Moving Beyond Internet Offload To remove work from one computer and do it on another. See cooperative processing. : What's Next in the Next-Gen Networks? The amount of bandwidth-consuming traffic spawned by dial-up Internet access See dial-up. threatened to overcome the existing infrastructure and crash the PSTN. So carriers took advantage of emerging next-generation technology to offload traffic onto data networks, away from the precious resource that is the revenue-generating voice network. Thus ensconced en·sconce tr.v. en·sconced, en·sconc·ing, en·sconc·es 1. To settle (oneself) securely or comfortably: She ensconced herself in an armchair. 2. in a carrier's network, next-generation equipment manufacturers have been hard at work coming up with solutions that move beyond simple offload and trunking. This session will describe next-gen offerings that move into the realm of Class 5 switches and enhanced services, and attendees will come away with a much clearer understanding of what's next in the next-gen network. 9:00 - 9:45 am ENUM: IP-Enabling The Global Telephone Directory ENUM is an IETF protocol designed to facilitate the convergence of IP networks and the PSTN. The protocol (IETF RFC (Request For Comments) A document that describes the specifications for a recommended technology. Although the word "request" is in the title, if the specification is ratified, it becomes a standards document. 2916) essentially enables the mapping of telephone numbers to Internet URLs. ENUM was developed, in part, in response to questions on how to access services on the Internet using the ubiquitous 12-key telephone keypad A telephone keypad is a keypad that appears on a “Touch Tone” telephone. It was standardised when the Dual-tone multi-frequency (DTMF) system was introduced in the 1960s, and replaced the rotary dial. . Thus, ENUM enables users to access Internet services from not only next-generation Internet-aware telephones and appliances, but also from regular phones connected to data networks through the use of gateways. One of the goals of our industry has been to make VoIP as transparent as possible, enabling VoIP calls to be as easy to make as regular PSTN calls. ENUM goes a long way to ensuring that objective is met. Come see what this means for you and for the future of our industry. 11:00 - 11:45 am Harness The Power of SS7 to Deliver You want to roll out flexible, new Internet See Web 2.0 and Internet2. telephony services to your customers, but the technology is continually maturing and the standards are in constant flux. So how will you roll out sophisticated enhanced services as fast as your customers demand them? The solution lies in integrating the best of the IP and circuit-switched networks and creating a hybrid network In communications, a network made up of equipment from multiple vendors. with the flexibility of IP and the robustness, scalability, and maturity of SS7. Come explore how AIN Ain, in the Bible Ain (ā`ĭn), in the Bible. 1 Town, N ancient Palestine. 2 See En-rimmon. Ain, department, France Ain (ăN), department (1990 pop. technology can provide an efficient and flexible foundation to provide a number of enhanced services, and discussion will focus on SS7's network architecture, out-of-band signaling, the SS7 protocol, and SS7's support for inter-switch services. Newer protocols affecting your decision-making process will also be addressed. Advanced IP Services 12:45 - 3:30 pm -- SERVICE PROVIDER MEGA-SESSION Alas poor softswitch we hardy knew ye. OK, maybe that's not the true state of the softswitch market, but the industry has certainly seen its share of winnowing winnowing: see threshing. as vendor shakeout Shakeout A situation in which many investors exit their positions, often at a loss, because of uncertainty or recent bad news circulating around a particular security or industry. Notes: During the dotcom boom and bust, numerous shakeouts occurred. has left gaps in the once endless line of softswitch manufacturers. But fret not, today's softswitch players are leaner, meaner, more serious, and proudly wear the hard-earned scars of real-world deployment. Today's softswitch solutions are entrenched en·trench also in·trench v. en·trenched, en·trench·ing, en·trench·es v.tr. 1. To provide with a trench, especially for the purpose of fortifying or defending. 2. in Class 4-type environments, and are making headway into worlds once ruled solely by Class 5 switches. Come to see just how far this ever-advancing technology has come, and what the future has in store for softswitch-based networks. Focus On: Softswitch Next-Gen CONTACT CENTER Solutions Day Two -- Wednesday, October 2 8:00 - 8:45 am Introducing IP Telephony Into the Contact Center Internet telephony Another term for IP telephony and VoIP. In the late 1990s, some people made a distinction between Internet Telephony and VoIP: Internet telephony referred to voice over the public Internet, while VoIP referred to voice over private IP networks. is ready for prime time in the contact center. It has become a viable technology that can help reduce telephony costs, provide options for remote agents and offer a higher degree of routing control. Come learn how IP telephony can be the vehicle for providing support for your company's new e-commerce initiatives, connecting remote contact center sites, reducing phone charges, and helping you cut down on the number of proprietary (and incompatible) communications solutions. 9:00 - 9:45 am Deploying the Virtual Contact Center IP-based technologies are revolutionizing the contact center. Unfettered by chains of a location-centric hierarchy, today's customer interaction platforms facilitate distributed workforces that function as if they were located in close proximity to one another. IP telephony Web-based solutions, new networking and interconnects, wireless technologies, open architectures, powerful CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. suites, etc. -- all can combine for providing efficiencies and cost advantages. Benefits? Aside from transforming the entire enterprise into a bastion of customer interaction, you can realize savings on facilities, energy and administrative expenses; reduced supervisory presence, greater selection of skilled workers and less turnover, etc. Learn more by attending this session. 2:00 - 3:00 pm IP Contact Center Success Stories Come hear tales of deployment from a contact center veteran who has "bitten the bullet" to implement next-generation packet telephony products and services in their contact center. Learn and benefit from their experiences. You'll gain insights into the problems they encountered, the mistakes they made and the lessons they learned -- and in the process avoid costly backtracking, false starts, and delays in your own network strategy. This is truly a can't-miss session if you're interested in deploying the contact center of tomorrow today. 3:15-4:15 pm Building a Next-Generation Contact Center from the Ground Up Take a step by step journey through what you need to do to set up a cutting-edge, IP-based, multimedia customer interaction center. Learn how to proceed logically to set up systems for inbound, outbound, e-mail, voice and text chat, IVR, and workforce management Workforce Management (WFM) encompasses all the responsibilities for maintaining a productive and happy workforce. Sometimes referred to as HRMS systems, or even the larger ERP systems (Oracle, PeopleSoft, SAP). There are many software vendors within this space. , as well as cover voice and network options, so you can have your customer interaction center delivering satisfaction -- not only to your customers but also to your management team. 4:30 - 5:15 pm The Web Connected Contact Center To succeed in today's digital marketplace, it's not only critical for every company to have a Web site, but to also provide a communications link from their Web site into their contact centers. Come explore the most important issues -- and solutions -- determining the success of any e-commerce initiative -- delivering the highest quality customer service possible. Even if you offer detailed online content, many customers prefer to ask questions from a live agent while browsing. By Web-enabling your contact center, you provide the level of customer service that instills customer confidence and loyalty -- and creates highly profitable repeat business. DEVELOPER Solutions Day Three -- Thursday, October 3 8:00 - 8:45 am The Essential Developer's Toolkit A set of software routines and utilities used to help programmers write an application. For graphical interfaces, it provides the tools and libraries for creating menus, dialog boxes, fonts and icons. for Designing Enterprise IP Telephony Solutions As a developer, you have many tools to choose from. There are hardware decisions to make, including selecting Digital Signal Processors A digital signal processor (DSP) is a specialized microprocessor designed specifically for digital signal processing, generally in real-time computing. Characteristics of typical Digital Signal Processors
9:00 - 9:45 am Selecting an IP Phone Reference Design IP Phones are fast becoming important elements of a modern enterprise communications strategy, as LAN-based telephony goes mainstream. The logic is compelling: If pushing intelligence to the PC was such a good idea in mainstream computing, why not in telephony? Why can't the phone itself run applications? A number of companies have created IP Phone reference designs and developed special development kits expressly for developers looking to create the next, killer IP telephony end-point device. This session will review and compare the latest offerings and help you make the right choice in enabling technology. Day Three -- Thursday, October 3 11:00 - 11:45 am The Importance of Application Testing application testing - system testing When a developer suggests that a network operator deploy a new application, what's the first thing the operator will need? Reassurance that the application will deliver the necessary quality over the network. The thorough operator will demand a quantitative demonstration that your application will perform adequately in terms of delay, jitter A flicker or fluctuation in a transmission signal or display image. The term is used in several ways, but it always refers to some offset of time and space from the norm. For example, in a network transmission, jitter would be a bit arriving either ahead or behind a standard clock cycle , echo, and overall voice quality, and that it can balance voice quality with network efficiency mechanisms, such as silence suppression Encoding the start and stop times of silence (lack of voice) in order to eliminate wasted bandwidth when sending voice over a packet-switched system. and voice compression Same as speech compression. . Learn the critical importance of application testing and how to achieve your testing goals. 12:45 - 1:30 pm Design and Monitor Your Network to Deliver Optimal Quality of Service Of course every packet should reach its destination, but some packets -- specifically, packets associated with voice and video transmissions -- demand real-time treatment. But how to ensure priority to packets associated with particular applications? How to selectively reduce latency and jitter to acceptably low levels? The key is enforcing Quality of Service (QoS). Moreover, QoS may figure into a variety of applications, including billing and service level enforcement applications, as well as applications that coordinate market segmentation Market Segmentation A marketing term referring to the aggregating of prospective buyers into groups (segments) that have common needs and will respond similarly to a marketing action. and the enforcement of network policies. Attend this session, and understand the impact of QoS on application development. 1:45 - 3:30 pm COMPREHENSIVE DOUBLE SESSION Focus On: Standards It's been said many times, but it's never been truer: The good thing about standards is that there are so many to choose from! It's not an easy task being asked to navigate the alphabet soup that's constantly being churned out by the IETF and the ITU (International Telecommunication Union, Geneva, Switzerland, www.itu.ch) A telecommunications standards body that is under the auspices of the United Nations. Comprising more than 185 member countries, the ITU sets standards for global telecom networks. (and the W3C (World Wide Web Consortium, www.w3.org) An international industry consortium founded in 1994 by Tim Berners-Lee to develop standards for the Web. It is hosted in the U.S. by the Computer Science and Artificial Intelligence Laboratory (CSAIL) at MIT (www.csail.mit.edu/index.php). , ISC (1) (Internet Systems Consortium, Redwood City, CA www.isc.org) An organization founded by Paul Vixie, Carl Malamud and Rick Adams in 1994 and later sponsored by UUNET and other Internet companies. , etc...) Come review the history of IP telephony protocols and standards and highlights the advances in standards and protocols that enable critical functions, including quality of service (QoS), differentiated services Offerings that can be classified by type, or quality, of service. For example, a differentiated services network could prioritize real time traffic for a higher fee. , and effective network management. Truly a can't miss super-session. Introduction to IP Telephony Day One -- Tuesday, October 1 8:30 - 9:30 am VoIP 101: The Fundamentals of IP Telephony IP telephony is revolutionizing communications. Enhanced services, efficiency increases, and of course, cheaper long-distance are all playing a part in driving this amazing a·maze v. a·mazed, a·maz·ing, a·maz·es v.tr. 1. To affect with great wonder; astonish. See Synonyms at surprise. 2. Obsolete To bewilder; perplex. v.intr. technology forward into the marketplace. This session focuses on the what, how, and why of IP telephony You'll discover the real-world benefits of implementing IP telephony solutions in your business, and how you can now take advantage of a host of productivity boosting applications. Learn how Internet telephony can positively impact your bottom line -- and how many Internet telephony implementations can pay for themselves in a matter of months by reducing voice and fax toll charges. 9:45 - 10:45 am Interoperability Update: Where We're Going, Where We've Been Once upon a time, interoperability was the "Holy Grail" of the Internet Telephony industry. Now many consider it the "third rail." Yet the fact remains that for this industry to truly be considered a mainstream threat to the status quo [Latin, The existing state of things at any given date.] Status quo ante bellum means the state of things before the war. The status quo to be preserved by a preliminary injunction is the last actual, peaceable, uncontested status which preceded the pending controversy. , product interoperability is an issue that must be addressed. This session looks at the strides made in various standards bodies Following are some of the standards bodies defined in this database. For Windows users of CDE, look up Lessons/Review/Associations. For Web users of CDE's online HTML version, review the Lessons list at the bottom of the definition. Organization Covers ANSI U.S. to come up with the guidelines equipment manufacturers need to follow. Likewise, this session explores a real world implementation and how adherence to standards can both help and hinder an IP telephony deployment. 11:00 am - 12:00 pm The Leading Trends in Internet Telephony Internet telephony is only beginning to realize its true potential. As applications emerge and networks converge, as standards evolve, and as service providers make the shift to a packet-centric operating model Operating Model is a term that is used in many contexts. In essence an operating model describes how an organization operates across both business and technology domains. The Operating Model describes what is important for the organization. and corporations embrace new packet-based communications systems, the future of Internet telephony seems brighter than ever. This session discusses where we've been and where we're going: The history and future trends; today's and tomorrow's leading applications; and the impact Internet telephony will have on the way we communicate in the future. FINANCE, MARKETING & BUSINESS ISSUES Day Two -- Wednesday, October 2 8:00 - 8:45 am Making The Pitch: How to Attract the Venture Funding You Desperately Need So you think you've come up with an idea that will revolutionize telecom, but you don't have the financial resources to carry out your research, or to see your dream through to fruition. You need to attract some venture capital to get your business off the ground. But what does a venture capitalist Venture Capitalist An investor who provides capital to either start-up ventures or support small companies who wish to expand but do not have access to public funding. Notes: Venture capitalists usually expect higher returns for the additional risks taken. look for before plunking down the cash you desperately need? This session will discuss what VC's want to see and what you need to show them in order to get the financing you need to get your company off the ground, and your products into the market. 9:00 - 945 am Round Two & Beyond! A Recipe for Success Things are going well for you, so well in fact that you need to expand operations, adding employees and resources so that you'll be ready to compete when the product is Out of beta and ready for the open market. What you need is another round of financing to achieve your goals. But what's the best way to secure that financing without giving up your hard-earned stake in your own company? Come find out what you need to know to secure that key second round of financing in order to grow your business while avoiding costly miscues that await even the savviest entrepreneur. 2:00 - 3:00 pm Investing Strategies for IP Telephony and the Next-Generation Telecom Market One of the most exciting things about this next-generation telecom market is the wealth of ideas, products, and companies that has been spawned by the incredibly fertile ground of IP-based technology. Even though this sector of the economy has yet to fully recover, analysts are still projecting VoIP call revenue to continue to grow, and VoIP minutes of use to keep rising. There is still a vast amount of potential in our industry With the current state of capital markets, however, investing in this sector has become a challenging undertaking. Learn how to develop a smart, focused investment strategy that will help you uncover the opportunities that still exist. Day Two -- Wednesday. October 2 3:15 - 4:15 pm Effective Marketing Strategies for IP Telephony You've spent time and money installing the equipment, provisioning the required network resources and interconnects, and firing up your billing and accounting systems. You're ready to transport anything and everything that comes at you. What are you forgetting? Getting the word out, of course. Whether you're doing prepaid, basic bypass or some newfangled new·fan·gled adj. 1. New and often needlessly novel. See Synonyms at new. 2. Fond of novelty. [Middle English newfanglyd, fond of novelty, alteration of enhanced service; or whether your market is local, regional, domestic or global -- without the right promotional and marketing strategy to brand your service and entice customers to give you a try, all your hard work will have been for naught. So don't get caught with your pants down: Learn about the various tactics and strategies for developing and executing a successful marketing plan -- and start reaping the bounty as soon as your switches go live. 4:30 - 5:15 pm Adopt a Winning Public Relations public relations, activities and policies used to create public interest in a person, idea, product, institution, or business establishment. By its nature, public relations is devoted to serving particular interests by presenting them to the public in the most Strategy Sometimes just having the best product available is enough. But more often than not, a company needs to hone its image, and create and deliver a message that explains to the public why they in fact need this product and why it's the best choice. In today's competitive environment, it is crucial to promote a good impression of your company, in order for people to view your company as more appealing than any rival firms. Other benefits of a winning PR strategy include building a positive image for your business, creating a stronger knowledge of and interest in your products and services, and the successful management of your company's reputation in the world at large. This session will help you understand why you need to adopt a PR strategy and what first steps you can take to make sure the plan you choose is the best one for you.
Day One: Tuesday - October 1, 2002
Enterprise Service Provider
Solutions Solutions
7:30 am - 8:30 am
BIRDS OF A FEATHER
BREAKFAST
8:30 am - Face to Face without Service Provider
9:30 am Ever Leaving the Round Table
Office: Video Confer- Double Session
encing & Collabor- State of the
ative Computing Industry
9:45 am - Come Together...
10:45 am Right Now... Over IP
Unified Communi-
cations Rocks On
11:00 am - Take Advantage of IP Bundling IP Tele-
12:00 pm Telephony for a phony Services to
Practical Tele- Reduce Churn & Build
commuting Strategy a Loyal Customer
Base
12:00 - 1:00 pm --
CONFERENCE LUNCHEON
1:00 pm - IP Phone Bazaar: Guide to IP Centrex
2:00 pm Choosing the Right for Service Provides
Device
2:15 pm - Out of Sight, But The Edge is Where
3:15 pm Not Out of Touch: the Action Is: Next-
Remote/Branch Office Generation Switching
IP Telephony Solut- Solutions Explored
ions
3:30 pm - Small Office/Home Tales From the
4:30 pm Office IP Telephony Trenches: Real World
-- Who Says You Can't Success Stories
Run With the Big
Dogs?
4:30 - 6:00 pm --
KEYNOTES
6:00 pm -- NETWORKING
RECEPTION
SIP Introduction to
Developers Day IP Telephony
8:30 am - Introduction to SIP VoIP 101:
9:30 am The Fundamentals of
IP Telephony
9:45 am - Keep it SIMPLE: Interoperability
10:45 am Leveraging SIP for Update: Where We're
Presence and I.M. Going, Where We're
Been
11:00 am - The Critical Role of The Leading Trends
12:00 pm SIP & H.323 Inter- in Internet Tele-
working in Next- phony
Generation Telephony
1:00 pm - SIP for Next-Genera- SALT
2:00 pm tion Mobile Services Summit
Special
1/2 - Day
Workshop
2:15 pm - SIP: Bridging the
3:15 pm Chasm Between Legacy
and Next-Generation
Networks
3:30 pm - SIP? NAT? NOT!
4:30 pm Traversing the Fire-
wall for SIP Call
Completion
Day Two: Wednesday -- October 2, 2002
Enterprise Service Provider
Solutions Solutions
7:00 am - 8:00 am --
CONFERENCE BREAKFAST
8:00 am - Reap the Benefits! Emergency Services &
8:45 am A Guide to Effective Regulatory
Deployment of IP PBXs Compliance: CALEA,
E911, and More!
9:00 am - Enterprise Case Study From TV to TELCO:
9:45 am The Transformation
of the Cable
Industry
9:45 - 11:15 am --
IP-PBX SHOOTOUT
11:15 am - 5:00 pm --
VISIT THE EXHIBIT HALL
11:15 am - 2:00 pm --
DEDICATED EXHIBIT HALL TIME
12:00 - 1:00 pm -- LUNCH
2.00 pm - Enterprise Round Table The State of the
3:00 pm Mega-Session Softswitch Market
State of the Industry
3:15 pm - Honor, Commitment...
4:15 pm SLAs Mean Never Having
to Say You're Sorry
4:30 pm - Profit from a Practical
5:15 pm IP Billing Solution
5:15 pm --
NETWORKING RECEPTION
Next-Gen Contact Finance, Marketing
Center Solutions & Business Issue
Solutions
8:00 am - Introducing IP Making the Pitch:
8:45 am Telephony Into the How to Attract the
Contact Center Venture Funding You
Desperately Need
9:00 am - Deploying the Round Two & Beyond!
9:45 am Virtual Contact A Recipe for Success
Center
2.00 pm - IP Contact Center Investing Strategies for IP
3:00 pm Success Stories Telephony and the Next-
Generation Telecom Market
3:15 pm - Building a Next-Generation Effective Marketing Strategies
4:15 pm Contact Center from for IP Telephonye
the Ground Up
4:30 pm - The Web Connected Adopt a Winning Public
5:15 pm Contact Center Relations Strategy
Day Three: Thursday - October 3, 2002
Enterprise Service Provider
Solutions Solutions
7:00 - 8:00 am --
CONFERENCE BREAKFAST
8:00 am - Justifying the Migration to Moving Beyond Internet
8:45 am IP Telephony in the Offload: What's Next in the
Enterprise Next-Gen Network?
9:00 am - A Practical Guide to the ENUM: IP-Enabling the Global
9:45 am World of LAN Telephony Telephone Directory
10:00 AM - 1:00 PM --
VISIT THE EXHIBIT HALL
10:00 - 11:00 am --
DEDICATED EXHIBIT HALL TIME
11:00 am - Broadband Access Harness The Power or
11:45 am Options Today SS7 to Deliver
Advanced IP Services
11:45 am - 12:45 pm -- LUNCH
12:45 pm - Parting Is Such Sweet Service Provider
1:30 pm Sorrow: Mega-Session
Adding IP Telephony to Focus On: Softswitch
Existing "Bit Iron"
1:45 pm - Comprehsive
2:30 pm Double Session
Focus On: IP Centrex
2:45 pm -
3:30 pm
Developer WIRELESS IP
Solutions TELEPHONY
SUMMIT[TM]
8:00 am - Esential Toolkit for No More Wires!
8:45 am Designing Enterprise IP Wireless LAN Technollgy
Telephony Solutions Comes of Age
9:00 am - Selecting an IP Phone 3G Services: Holy Grail or
9:45 am Reference Design Wild Goose Chase?
11:00 am - The Importance of IP Telephoney Applications
11:45 am Application Testing for Handhelds
12:45 pm - Design and Monitor Your The Role of the Media
1:30 pm Network to Deliver Optimal Server for Wireless
Quality of Service Application Deployment
1:45 pm - Comprehensive WiFi Telephony
2:30 pm Double Session
Focus On: Softswitch
2:45 pm - Trends in Wireless
3:30 pm Enabling Technology
IP-PBX Shootout Shootout Venture capital jargon. Refers to two or more venture capital firms fighting for the startup. Don't Miss The 1sf IP-PRX Shootout FREE For All Attendees Hear a Panel of Leading Manufacturers Debate the Benefits of Their Product Against Those of Their Competitors Find Out Which Solutions Best Suit Your Needs Wednesday, October 2nd -- 9:45 AM If you have one IP-PBX manufacturer, it's a "bleeding edge A pun on "leading edge." It implies that using the latest technology is often risky because it has not been tested with enough users and may not perform as expected. Introducing an advanced product or service is also risky because the user community may not be ready for it or really want " innovation. Two IP-PBX manufacturers is cause to take notice. Three lP-PBX manufacturers constitutes a trend. Four IP-PBX manufacturers is an industry; and anything more than that is certainly an indicator that IP-PBXs are going mainstream. TMC TMC Technology Marketing Corporation (Norwalk, Connecticut) TMC Texas Medical Center (Houston, TX) TMC Traffic Message Channel TMC The Movie Channel TMC Traffic Management Center Labs reported in the May 2002 issue of INTERNET TELEPHONY[R] magazine that at least nine vendors now manufacture IP-PBX systems, which is a sign of good things to come for the IP-PBX market. While most phone systems sold today are still traditional PBXS, multi-billion dollar companies such as Cisco, Avava, Siemens, and others have seen the writing on the wall -- one-wire to the desktop voice and data convergence is not just a passing fad, of corporate phone systems. In this lively panel discussion, leading manufacturers explain why their solution is best for your company -- or why it isn't! Birds of a Feather Birds Of a Feather - (BOF) (From the saying "Birds of a feather flock together") An informal discussion group, scheduled on a conference program or formed ad hoc, to consider a specific issue or subject. Breakfast Tuesday, October 1 -- 7:30 -- 8:30 am Begin your week by drawing on the experience and knowledge of other INTERNET TELEPHONY[R] Conference & EXPO attendees. Come network at this informal breakfast get-together where each table will be discussing a different topic of interest. Choose your table and join in the conversation. Get answers to your most pressing questions in this comfortable atmosphere. Exhibit Hall Come See, Test & Compare Hundreds of Cutting-Edge IP Telephony Products & Services * Softswitches * Boards of all types * VOIP-enabled handheld devices * H.323 protocol stacks The set of protocols used in a communications network. A protocol stack is a prescribed hierarchy of software layers, starting from the application layer at the top (the source of the data being sent) to the data link layer at the bottom (transmitting the bits on the wire). * Internet telephony API (Application Programming Interface) A language and message format used by an application program to communicate with the operating system or some other control program such as a database management system (DBMS) or communications protocol. * SIP software The following list of SIP software documents software applications which use SIP as a voice over IP protocol. SIP communications products Proprietary license
* VOIP testing hardware * Billing solutions * DSP (1) (Digital Signal Processor) A special-purpose CPU used for digital signal processing applications (see definition #2 below). It provides ultra-fast instruction sequences, such as shift and add, and multiply and add, which are commonly used in math-intensive chips & boards * LAN-based telephony * SS7 solutions * Web-based customer service * IP Centrex * Applications servers * Carrier Class gateways * Firewalls * Internet telephony gatekeepers, switchers, routers, appliances * IP Phones * Internet telephony ASPs * Wireless IP telephony See voice over Wi-Fi. The 1/3 Rule: 1/3 of what you gain from a trade show is what you learn from the vendors exhibiting Exhibit Hall Hours: Wednesday, October 2: 11:15 am - 5:00 pm Thursday, October 3: 10:00 am - 1:00 pm To Exhibit, Contact: Hilary Inman: 1-203-852-6800, x146 or hinman@tmcnet.com Unmatched Networking Opportunities! Tuesday, October 1 at 6:00pm & Wednesday, October 2 at 5:15pm Nightly Receptions on the Ocean Deck of the Hotel Del Coronado The Hotel del Coronado is a luxury hotel in the City of Coronado, just across the San Diego Bay from San Diego, California. It is one of the few surviving examples of an American architectural genre: the wooden Victorian beach resort. We won't say that that cocktail parties alone are reason enough to invest in attending a conference. But in the case of INTERNET TELEPHONY[R] Conference & EXPO, the contacts you make during our fabulous receptions could just make it worth the trip. The first two days of the show Conclude with focused networking cocktail receptions held on the exquisite grounds of The Hotel Del Coronado. They are 'can't miss' events on the program where virtually every exhibitor, speaker and attendee gathers to unwind Unwind 1. The closure of an investment position. 2. The reconciliation of an error previously unseen by a brokerage house. Notes: 1. Sometimes referred to as closing out a position. , discuss the day's sessions, and grow their network of contacts. Come exchange ideas with some of the brightest minds in the IP telephony business in a relaxed, picturesque setting overlooking the Pacific Ocean. The 1/3 Rule: 1/3 of what you gain from a trade show is what you learn networking with colleagues The Hotel Del Coronado Resort "One of the World's Finest World's Finest may refer to:
The Historic Hotel Del Coronado is Southern California's only oceanfront o·cean·front n. Land bordering an ocean: Condominiums crowd the oceanfront. Noun 1. oceanfront - land bordering an ocean resort. With breathtaking views and a history that dates back to 1888, it is a world-renowned landmark. The amazing Hotel Del is just one of the reasons INTERNET TELEPHONY[R] Conference & EXPO is the IP telephony industry's most popular event. We expect record attendance. As the site of INTERNET TELEPHONY[R] Conference & EXPO, Hotel del Coronado offers a variety of room styles and sizes. Rooms in the Victorian are unique, varying in shape, size and structure. Rooms in the Ocean Tower/Poolside building are a traditional hotel style. Attendees to the show can enjoy a specially discounted room rate of $259. Please contact the Hotel directly to make your reservations and identify yourself as an INTERNET TELEPHONY[R] Conference & EXPO attendee. Call now: 619-522-8000 or 800-468-3533. Reservation Deadline: August 15, 2002 URGENT Hotel Notice Save Time & Money Due to the exclusive nature of this event and a limited amount of rooms at Hotel Del Coronado, we strongly urge you to make your reservations immediately to assure that there will be space for you. By staying with us at The Del, you: * Avoid the inconvenience and added expense of commuting from another hotel. * Enjoy the amenities of an historic, four diamond resort. * Capitalize on Cap´i`tal`ize on` v. t. 1. To turn (an opportunity) to one's advantage; to take advantage of (a situation); to profit from; as, to capitalize on an opponent's mistakes s>. all impromptu networking opportunities at the show hotel. Rooms for past INTERNET TELEPHONY[R] Conference & EXPOs have been sold out before the end of August. We urge you to call and reserve space RIGHT NOW to avoid being shut out. 619-522-8000. |
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