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New NetQoS VoIP Monitor Connects Actual End User Call Quality to Underlying Network Issues for Improved Performance.


Network Performance Management Company Augments Existing VoIP Capabilities with VoIP Application Metrics for Comprehensive Network and Application Performance Monitoring

SAN FRANCISCO San Francisco (săn frănsĭs`kō), city (1990 pop. 723,959), coextensive with San Francisco co., W Calif., on the tip of a peninsula between the Pacific Ocean and San Francisco Bay, which are connected by the strait known as the Golden  -- NetQoS([R]) Inc. today launched NetQoS VoIP Monitor to help organizations gauge how well VoIP systems are delivering end-user services and pinpoint the network causes of quality issues. By adding call setup and call quality metrics to its existing VoIP management capabilities within the NetQoS Performance Center, NetQoS now offers the most comprehensive performance monitoring solution for converged networks.

NetQoS VoIP Monitor is a network-based VoIP solution that links quality of experience to network performance to speed troubleshooting, without server agents or probes. The product, working with Cisco IP Telephony The two-way transmission of voice over a packet-switched IP network, which is part of the TCP/IP protocol suite. The terms "IP telephony" and "voice over IP" (VoIP) are synonymous.  systems running Cisco Unified CallManager 4.2 or later, provides insight into two of the most important components of VoIP quality: call setup operations (such as time to dial tone and post-dial delay) and audio quality (MOS (1) (Metal Oxide Semiconductor) See MOSFET.

(2) (Mean Opinion Score) The quality of a digitized voice line. It is a subjective measurement that is derived entirely by people listening to the calls and scoring the results from
 and underlying network impairments). By tracking actual end user call quality, providing alerts on call performance issues, and isolating the cause of VoIP problems to the network source, NetQoS VoIP Monitor enables organizations to improve performance with faster troubleshooting.

"Monitoring VoIP performance without measuring actual call quality is like cooking without tasting the food. NetQoS VoIP Monitor focuses on the VoIP application itself, enabling IT personnel to understand call quality and connect it to the network impairments that may be causing issues," said Jim McQuaid, senior product manager for NetQoS. "Combined with the existing VoIP capabilities of the NetQoS Performance Center, which includes end-to-end performance monitoring, traffic analysis, and device performance management with IP SLA (1) (StereoLithography Apparatus) See 3D printing.

(2) (Service Level Agreement) A contract between the provider and the user that specifies the level of service expected during its term.
 reporting, NetQoS now has a powerful solution for ensuring optimal network and application performance before, during, and after VoIP implementation."

With the addition of NetQoS VoIP Monitor, the NetQoS Performance Center now provides a complete solution for managing an enterprise VoIP system alongside all other business-critical applications by enabling IT professionals to:

* Measure response times to show the impact of VoIP on existing applications

* Determine the volume of VoIP traffic across the WAN - including who is using it and when - to ensure VoIP traffic is not starving out other business-critical applications

* Monitor the health and availability of VoIP devices

* Perform active VoIP testing/monitoring via Cisco IP SLA to measure VoIP jitter A flicker or fluctuation in a transmission signal or display image. The term is used in several ways, but it always refers to some offset of time and space from the norm. For example, in a network transmission, jitter would be a bit arriving either ahead or behind a standard clock cycle , latency, and packet loss

* Obtain metrics on call signaling/setup protocols

* Gauge the quality of voice calls

Specific NetQoS VoIP Monitor Features

* Passive, centralized cen·tral·ize  
v. cen·tral·ized, cen·tral·iz·ing, cen·tral·iz·es

v.tr.
1. To draw into or toward a center; consolidate.

2.
 monitoring of signaling flows producing key metrics, such as time to dial tone.

* Summary call quality data for all calls in the system, including calls using any PSTN (Public Switched Telephone Network) The worldwide voice telephone network. Once only an analog system, the heart of most telephone networks today is all digital. In the U.S.  gateway.

* Integration with the NetQoS Performance Center to provide a single web-based console for managing converged networks.

* Real-time call watch monitors the in-progress quality of all calls from selected phones for immediate analysis.

* Safeguards to avoid false alarms, such as alerts only when call performance problems affect a designated minimum number of call minutes or calls.

* Operations and Network Engineer views into call quality data, with separate Administrator views for configuration.

* Ability to scale to monitor large numbers of phones for enterprise VoIP deployments.

* Available as a single standalone unit or in a distributed configuration (up to ten individual Collectors and a single Management Console A terminal or workstation used to monitor and control a network. See Microsoft Management Console.  unit).

NetQoS VoIP Monitor is packaged in the appliance form factor common to other NetQoS products and deploys in a matter of hours. It is available as a standalone unit or in a distributed configuration. NetQoS VoIP Monitor is available in September at a starting price starting price n (COMM) → precio inicial

starting price nprix initial

starting price start n (at auction
 of $29,500. The NetQoS Performance Center is available to customers at no additional cost with the purchase of one of NetQoS' product modules.

Visitors to VoiceCon Fall may view a demo of NetQoS VoIP Monitor at NetQoS booth #547. For more information about NetQoS VoIP Monitor, visit http://www.netqos.com/solutions/voip_monitor/index.html.

About the NetQoS Performance Center

The NetQoS Performance Center product suite provides global visibility, via a single Web-based management console, into the key metrics necessary to quantify network performance across an organization: end-to-end performance (NetQoS SuperAgent([R])), traffic analysis (NetQoS ReporterAnalyzer[TM]), device performance (NetQoS NetVoyant([R])), and VoIP quality of experience (NetQoS VoIP Monitor). The NetQoS Performance Center provides a top-down view of all applications -- data, video, and voice -- for the entire network infrastructure. IT professionals can also drill down into this data with customizable, role-specific views in order to:

* Measure end user response times

* Provide consistent application service delivery

* Understand how infrastructure changes affect network and application performance

* Isolate performance problems to the application, server, or network

* Identify the applications and users consuming bandwidth, and when

* Avoid unnecessary WAN costs

* Manage the convergence of voice, video and data

* Identify virus or denial of service attacks An assault on a network that floods it with so many additional requests that regular traffic is either slowed or completely interrupted. Unlike a virus or worm, which can cause severe damage to databases, a denial of service attack interrupts network service for some period.  

About NetQoS Inc.

NetQoS software and services help service providers, government agencies, and large enterprises - including half of the Fortune 100 - improve the delivery of applications over wide area networks by enabling them to monitor application service levels, troubleshoot problems quickly, and plan for change. Representative NetQoS customers include Chevron, Lockheed Martin For the former company, see .

Lockheed Martin (NYSE: LMT) is a leading multinational aerospace manufacturer and advanced technology company formed in 1995 by the merger of Lockheed Corporation with Martin Marietta.
, American Express American Express (NYSE: AXP), sometimes known as "AmEx" or "Amex", is a diversified global financial services company, headquartered in New York City. The company is best known for its credit card, charge card and traveler's cheque businesses. , Hilton Hotels
For the company involved in the buy out please see Hilton Hotels Corporation. This hotel chain is not the company being acquired.
The Hilton brand was re-united internationally after more than 40 years in February 2006, when United States-based Hilton
, Siemens, Boeing, Deutsche Telekom Deutsche Telekom AG (ISIN: DE0005557508, FWB: DTE, NYSE: DT, LSE: DEU, TYO: 9496 ) (abbreviated DTAG) is a telecommunications company headquartered in Bonn, Germany. It is the largest telecommunications company in Germany and in the EU. , NASA NASA: see National Aeronautics and Space Administration.
NASA
 in full National Aeronautics and Space Administration

Independent U.S.
, and Barclays Global Investors Barclays Global Investors is a subsidiary of British-based Barclays Bank which is in the investment management industry. It is the largest corporate money manager in the world, with over £936 billion (US$1.77 trillion) under management as of March 2006[1]. . Headquartered in Austin, Texas, NetQoS has R&D centers in Austin and Raleigh, N.C., and regional sales offices in London and Singapore. For more information, visit www.netqos.com or call 877-835-9575.

NetQoS, SuperAgent, and NetVoyant are registered trademarks and ReporterAnalyzer is a trademark of NetQoS Inc. All other trade names, trademarks, and registered trademarks are the property of their respective owners.
COPYRIGHT 2007 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2007, Gale Group. All rights reserved.

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Publication:Business Wire
Date:Aug 20, 2007
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