New Mexico's Homeland Security Department Deploys Cistera IP Communications Solution For Radio Interoperability At State Fair.
Public safety officers and private security organizations communicate seamlessly thanks to Cistera's IP-based Quality Assurance and Compliance Solution
DALLAS -- Cistera Networks, Inc. (OTCBB OTCBB
See OTC Bulletin Board (OTCBB). : CNWT), a leading provider of enterprise application platforms and engines for IP Communications A general term for networks that use the IP protocol for voice (VoIP) and video traffic. See IP telephony. , today announced the successful integration of its Quality Assurance and Compliance Solution at the 2007 New Mexico State Fair The New Mexico State Fair is an annual state fair held for 17 days in September at Expo New Mexico (formerly the New Mexico State Fairgrounds) in the city of Albuquerque, New Mexico, U.S.A. in Albuquerque, which provided radio interoperability capabilities that improved security and emergency communications.
The New Mexico New Mexico, state in the SW United States. At its northwestern corner are the so-called Four Corners, where Colorado, New Mexico, Arizona, and Utah meet at right angles; New Mexico is also bordered by Oklahoma (NE), Texas (E, S), and Mexico (S). Department of Homeland Security Noun 1. Department of Homeland Security - the federal department that administers all matters relating to homeland security
executive department - a federal department in the executive branch of the government of the United States and Emergency Management, in partnership with INX INX Information Exchange
INX Increment Index Register
INX Ion Exchange
INX Internet Exchange
INX Increment Register Pair , utilized Cistera's Quality Assurance and Compliance technology to provide seamless communication during the event. The solution established radio interoperability between public safety officers and the fair's private security by using a proprietary application service to bridge radio frequencies used by different agencies. Cistera's IP Communications solution allows hand-held radios to communicate with any voice-enabled device including two-way radios, cellular phones and desktop telephones.
"Cistera is extremely adept at solving complex interoperability dilemmas," said Greg Royal, chief technology officer and founder of Cistera. "Our proprietary Quality Assurance and Compliance Solution is unique because it offers the ability to record and archive radio communication. This is extremely important, not only during a crisis, but afterwards, so post-event analysis can be used for training purposes. The recordings are also valuable when facing legal or liability issues, and serve as another layer of protection to verify that an organization is fulfilling its obligations during an emergency situation."
In addition to providing interoperability for two-way radios, Cistera's Quality Assurance and Compliance Solution will archive all voice communication over the system, which is especially useful when analyzing the specific timeline of events during an emergency or unexpected event.
"Interoperability is one of the department's top priorities," said John Martinez John Martinez(Also known as John Death) is a Musician based out of Southern California who is currently playing guitar in a Post hardcore band called A Static Lullaby. He has also played in bands such as Adair, Falling Cycle, Screams Of Serenity, Hit The Switch, and others. , acting deputy state director, New Mexico Department of Homeland Security and Emergency Management. "The State Fair is a high-profile event that attracts many people, so it's critical that we have communication systems in place to help keep fairgoers safe and secure."
Cistera also offers a stand-alone Emergency Alerting and Notification system A modern notification system is a combination of software and hardware that provides a means of delivering a message to a set of recipients. For example, notification systems can send an e-mail when a new topic has been added to Wikipedia. for both Cisco and Nortel telephony environments to provide recording and interoperability functions in a single-platform, eliminating the need for costly and timely integration of new equipment and infrastructure.
INX's collaborative, turnkey solution included technology and components from Cisco Systems, Cistera Networks, and Link Communication.
"The ability for government agencies to communicate with private security personnel in a seamless, integrated manner is a valuable tool that supports the mission to protect the public," Joel Hutton, senior director for INX Product Development said. "INX was excited to demonstrate the technology in a real life mobile multi agency environment. We were able to use the technology in 'real-time' in the event of an emergency."
About Cistera Networks
Cistera Networks, Inc.[R] (OTCBB: CNWT) makes Application Driven Telephony a reality by setting the new standard in advanced IP phone application platforms and engines for the Enterprise IP Communications environment. The award-winning Cistera ConvergenceServer[TM] (CCS (1) (Common Channel Signaling) A communications system in which one channel is used for signaling and different channels are used for voice/data transmission. Signaling System 7 (SS7) is a CCS system, also known as CCS7. See SS7. ) uses the industry-leading Cistera Enterprise Platform for IPT IPT - IP Telephony to provide Unified Application Administration, as well as Fault and Performance Management for enterprise IPT Application deployments. Cistera provides next-generation solutions for numerous vertical markets including education, finance, healthcare and government. Cistera Networks maximizes IP phone capabilities, taking the communications platform to an entirely new level. For more information, please visit www.cistera.com and www.cisteraexperience.com.
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